Microsoft Dynamics 365 Community

Need a customer service solution in multiple languages? That's now possible when you deploy a multilingual bot in Dynamics 365 Contact Center with Copilot Studio. Find out how in today's edition of our "What's New With" series for #Dynamics365. A multilingual #CopilotStudio bot can help reduce the total cost of ownership through easier maintenance and faster deployment. By allowing seamless language switching, you can eliminate the need for multiple bots and even language-specific phone numbers. Sounds too good to be true, right? Click the link below to visit Microsoft Learn and find more about how you can support multiple languages with just one phone number today! https://lnkd.in/g4XvMZzT And don’t forget you can discover more great resources over on the Microsoft #Dynamics365Community website. Just click the link below to sign up, explore, and connect with thousands of other users just like you. https://lnkd.in/g4fiKCNY 🌟 Special thanks to Community member Angeliki Patsiavou for adding her melodious vocal talent to today's video! 🌟

Every day, you'll find tasty tips and savory solutions for some of the most challenging #D365 questions on our Microsoft #Dynamics365Community site. But today we want to know 👉 "Can YOU can answer this?"❓ Take a break this #Saturday and share your expertise! Make someone's day by answering a few of the most pressing community questions from the last 7 days! We have unanswered questions that need YOUR solutions. 😊 🔎 Here's how to help: 💠View all recent forum threads: https://lnkd.in/g6CezzVF 💠Change the 'Sort by' filter to 'Date' 💠Change 'Status' filter to 'Unanswered' 😀 Provide your tasty tip or savory solution and make someone's day! (PRO TIP: Be sure to ask the original poster to mark your solution as the Verified Answer if it solves their problem. This helps others find your answer more easily.) We can't wait to see YOU answer this! #Dynamics365 #D365Solutions #CommunityHelp

It's not the Pepsi Challenge, but it's close!🥤 💙 We love this customer story from G & J Pepsi-Cola Bottlers, Inc. and how they are part of our global #Dynamics365Community. Discover how Dynamics 365 Field Service and Copilot helped them identify new revenue opportunities, boosting profits by $30 million in three years and gaining 10 market share points. 😮 Read the story here: https://msft.it/6047lDI0T

🙌 It's #Friday! How has #Copilot for #Dynamics365 helped simplify your work week? Let's gather around the virtual watercooler and share stories in the comments! We love hearing from our community! #Dynamics365Community

🖐Who's ready for a Friday morning #FastTrack #TechTalk?🖐 In the latest edition in our ongoing #Dynamics365 series, find out all about the new #Traceabllity add-in for D365 SCM! Your hosts Shengqing Luo and Lin Yang introduce the system architecture and provide a high-level typical business scenario while demonstrating the integration between #D365 SCM and Traceability and the integration with public API. Watch the video here: https://lnkd.in/gZVr__Fi As always, find more #TechTalks on our Microsoft #Dynamics365Community site, along with tasty tips and savory solutions from Super Users, MVPs, and other users just like you. Click to join the online community: https://lnkd.in/g4fiKCNY

📅 Mark your calendars! 📅 The next LIVE #TechTalk from the #D365FastTrack team is July 31st, covering the new features in #Dynamics365 Project Operations that were introduced in Wave 2 2023 (from October 2023 to March 2024). Visit the #Dynamics365Community site today to register for one of the two available sessions. We will see you there! https://lnkd.in/gPh5H6zK

📢Calling the #Dynamics365Community!📢 We need YOU! 👉 If you're an expert in one or more #Dynamics365 products or a business analyst with expertise in an end-to-end process, we need your assistance. We're refining the Microsoft Business Process Catalog and are looking for volunteers! ✍ Could YOU be the one we're looking for? Sign up today: https://lnkd.in/g3sgkj6Z

🤖 Ever wondered what the best way to chat with #Copilot is? It's all in the art of the prompt. The better the prompt is, the better your results will be! The more you explore and refine your ideas, the more you discover impactful and meaningful results for your #Dynamics365 needs. 🏊♂️ Take a deep dive into the nuances of AI communication with these seven secrets to better prompting with Copilot today: https://lnkd.in/deCgBDkz #Dynamics365Community

Check out the latest video in our "Getting Started With" series, as we take a look at how you can extend #Copilot in #Dynamics365 Customer Service with plugins to create sophisticated workflows and so much more. By using Microsoft #CopilotStudio, you’ll be able to not only manage and update topics, but also use connectors from #PowerAutomate to author new topics. If you’d like to find out more, click the link below to visit Microsoft Learn to discover how you can extend Copilot in Dynamics 365 Customer Service today! https://lnkd.in/gC8bvZYe And don’t forget to head over to the Microsoft #Dynamics365Community site for more tasty tips and the chance to connect with thousands of other users just like you. Click the link below to sign up and start exploring. https://lnkd.in/g4fiKCNY

As we kick off the work week, we want to ask our Community a question about #Copilot and #Dynamics365. With all the amazing features and benefits it brings to F&O, Sales, CRM, and more, how is it helping you each day? 🤔 Sound off in the comments below and share some of your best tips with the rest of the #Dynamics365Community! Happy Monday! 😀 #D365Community