A huge congratulations to Niralkis Morales on her incredibly well-deserved ARDA win for Housekeeping Manager!
Niralkis is a beacon of excellence with her dedication, compassion, and enthusiasm—a true embodiment of our corporate philosophy here at Grand Pacific Resorts. As Housekeeping Manager, Niralkis oversees new hires, training, and supply purchasing, ensuring an unparalleled standard of cleanliness. Her leadership has greatly elevated our cleanliness scores, reflecting her meticulous attention to detail and unwavering expectations.
Although she holds a managerial role, Niralkis leads by example, personally cleaning rooms and conducting spot inspections to maintain our high standards. During busy seasons, she implements innovative strategies to help boost morale and productivity, often working alongside her Team during long shifts. Her influence extends beyond Housekeeping as she often covers Front Desk shifts and collaborates with our Maintenance Team to address room issues.
Outside of work, Niralkis epitomizes altruism, dedicating her days off to assisting friends and family in need. Currently providing full-time care for a friend recovering from a serious injury, she goes above and beyond to help with daily tasks and expenses. Her selflessness extends to financially supporting family and even working a second job to ensure her daughter's quinceañera celebration would be memorable.
Niralkis exemplifies excellence through her diligence, adaptability, creativity, and empathy. Her impact far transcends her role, contributing to our success and inspiring all who encounter her.