Brosix

The EU's Cyber Resilience Act, coming in 2024, is set to overhaul cybersecurity for software and digital products. 🚨 If you're involved in open-source software (OSS), here's what you need to know: 🔍 If your OSS is commercial or you receive regular payments, the CRA impacts you. Individual contributors and nonprofits are generally exempt, but monetized OSS projects must follow new reporting and compliance standards. ⚠️🛠️ What can you do? Check out the complete guide by Codacy to understand the CRA’s full impact. 📚 🤝 Join discussions and contribute to making the CRA work better for OSS. 📝 If your OSS project is commercialized, start getting ready for the new requirements. 💡 Find out more in the following article: https://lnkd.in/dpGTRbV9 #cyberresilienceact #opensource #softwaresecurity #euregulations #techpolicy #osscommunity #cybersecurity

🚀 What are the best customer service tools out there? Swipe to find out! ⏩⏩⏩ https://lnkd.in/dyyAE47W With the right tools, your support team can be more efficient and responsive than ever. 📈 💡 Whether you're providing IT assistance, sales support, or full customer service, there’s a suite of solutions to streamline your processes and keep your customers satisfied. Invest in tools that boost efficiency and ensure your team is always ready to deliver top-notch service. Your customers will thank you! 🙌 💎 Special thanks to all of the amazing experts who shared their thoughts with us: Phil Strazzulla, Founder, SelectSoftware Reviews Tom Molnar, Operations Manager, Fit Design Axel Lavergne, Founder, Reviewflowz Logan Mallory, Vice President of Marketing, Motivosity Shawn Plummer, CEO, The Annuity Expert Raisha Shrestha, Marketing Manager, Ling Elmo Taddeo, CEO, Parachute Gabriel Lukov, Head of Inbound Growth, Businessmap Josh Qian, COO and Co-Founder, Best Online Cabinets #customersupport #techsolutions #remotework #customerexperience #serviceexcellence #livechat #supporttools #businessautomation #teamcommunication #customerengagement #techinnovation #digitaltransformation #ithelpdesk #supportsoftware #customerfeedback

With remote work on the rise, AI is transforming how companies create and distribute internal content. 🌐 Find out how in this article on AIContentfy: https://lnkd.in/dgD29kYy AI is not just a tool; it's transforming workplace communication, making it faster, more accurate, and deeply engaging. 💡 Companies can free up valuable time for employees to focus on strategic tasks. The future of workplace communication is here, and it's powered by AI. 🌟 #ai #futureofwork #employeecommunication #digitaltransformation #workplaceinnovation #remotework #chatbots #nlp #machinelearning #employeeengagement #hrtech #businessautomation #productivity #technology #collaboration

📲 Do you know how instant messaging (IM) became such an integral part of our lives? 🔗 Let's find out: https://lnkd.in/d5NBnJSe From its humble beginnings in the 1960s with MIT's CTSS to the feature-packed apps we use today, IM has evolved dramatically. 📈 🤔 What powers your favorite chat apps? How did ICQ, Yahoo Messenger, and MSN reshape the way we communicate? And what are the latest innovations in IM, like #AI chatbots and advanced security features? Uncover the fascinating history, technology, and future of instant messaging. 🌟✨ #InstantMessaging #TechHistory #IMEvolution #ChatApps #TechTrends

A user-friendly interface and experience are essential for adoption and ease of use when it comes to choosing a B2B SaaS product. 🖥️ 👥 Choose a product with an intuitive interface and that offers a user-friendly experience. Security is crucial when dealing with sensitive business information. Ensure that the product you choose has robust security features and complies with relevant data protection regulations 🔐📊. Scalability is another important factor. 📈 Choose a product that can grow with your business. Ensure that the product can handle increased demand and can adapt to changing business needs. #B2BSaaS #UserExperience #UI #DataSecurity #Scalability #BusinessGrowth #IntuitiveDesign #DataProtection #RobustSecurity #TechSolutions

Ever wished you could read minds? Imagine knowing exactly what your customers think and need. 🧠✨ The voice of the customer (VoC) methodology helps you do just that! #VoC is about collecting and understanding customer feedback to improve your product. Here’s why it matters, according to Brosix CEO Stefan Chekanov: 💬 “VoC gives us real insights that help us create an even better customer experience. Without a nuanced understanding of our users, we’d be shooting in the dark, developing features without any real direction.” Adopt this mindset, and you’ll become the voice of the customer—a real champion of feedback and an advocate for your customers. 💪📈 Find out more in this comprehensive post by Canny. ➡️ https://lnkd.in/dcsVFVXz #CustomerFeedback #VoC #ProductManagement #CustomerExperience #CX #CustomerSuccess

🌍 Did you know 86% of consumers demand security from their VoIP providers, while 85% prioritize reliability? We ranked the top 10 apps for making online phone calls. Check it out! ➤➤➤ https://lnkd.in/dvB_hZNH Do you agree with our list? Let us know in the comments below. ⬇️ Special thanks to all the experts who shared their thoughts with us: Connor Butterworth, CEO and Owner, Southwestern Rugs Depot Laia Martin Quintana, Head of Marketing and Sales, TeamUp Cesar Cobo, COO, Webris Casey Meraz, CEO, Juris Digital Benedict Ang, Senior Fitness Coach, Total Shape As you explore these apps, consider what matters most for you: price, features, security, or reliability? Happy calling! 📞🌍💬 #TechRevolution #VoIP #Communication #chatapps #callingapps

🌟 Effective communication is the heartbeat of successful business relationships, and mastering email etiquette is key! 📧 Take these simple, yet essential tips to switch up your email strategy today: 🔑 Grab attention with concise, benefit-driven lines. 👋 Personalize with the client's name and title. 📝 Reference past interactions to show you care. 💡 Highlight benefits upfront to engage immediately. 📱 Respect their time with clear, to-the-point messages. 🎨 Enhance engagement with professional images or infographics. 📅 Guide next steps clearly and confidently. ✅ Ensure every email reflects your professionalism. ⏰ Show respect for their time with timely replies. 💬 Want to learn the details? Check out this comprehensive guide on Ful.io and skyrocket your email skills today! 👉 https://lnkd.in/dXrendJY #Email #emailEtiquette #BusinessSuccess #ClientEngagement #emailmarketing #communication

What are the best international chat apps for 2024? 🤔 Let's find out! ➤➤➤ https://lnkd.in/dg5K2RCD WhatsApp, Slack, or Brosix? ❓ We compiled a list of the best software for chatting internationally, so you don't have to. Check it out! ✔️ 🍀 Special thanks to all of the amazing experts who shared their insights with us for this piece: Connor Butterworth, CEO and Owner, Southwestern Rugs Depot C.L. Mike Schmidt, Lawyer, Schmidt & Clark LLP James Wilkinson, CEO, Balance One Supplements Logan Mallory, Vice President of Marketing, Motivosity Sahil Kakkar, Founder and CEO, RankWatch Andy Gillin, Attorney and Managing Partner, GJEL Accident Attorneys Shawn Plummer, CEO, The Annuity Expert Cesar Cobo, COO, Webris Julia R., Chief Editor, Verpex Saba Khan, Growth Marketing Manager, Mailmodo Mary Tung, Founder and CEO, Lido.app Phil Strazzulla, Founder, SelectSoftware Reviews #communication #teamwork #chatapps #saas #instantmessaging #messagingapps #workplace

A key part of optimizing secure business applications is to implement strong authentication methods such as multi-factor authentication (MFA) 🔐 to ensure that only authorized users can access your business applications 📊. This can include using biometric authentication 🧬, smart cards 💳, or one-time passwords ��. Something else to consider is to implement access controls to limit access to sensitive data and business applications to authorized personnel only 👥. This can include using role-based access controls (RBAC) to grant permissions based on job functions 🛠️. And finally, you need to conduct regular security audits 🔍 of your business applications to identify and address any vulnerabilities or weaknesses in your security posture 🛡️. #CyberSecurity #DataProtection #MFA #SecureApps #RoleBasedAccessControl #BiometricSecurity #InfoSec #TwoFactorAuthentication #AccessControl #SecurityAudits