Its is a service provided by Jarir bookstore that enable a customer to trade-in their old device and get the value as a discount to buy a new device.
You can replace any smartphones, tablets and iPads, laptops, and smart watches to receive a discount that includes all products and services sold at Jarir (excluding Jarir Bookstore gift vouchers).
Yes, all damages and faults are accepted, but the evaluation grade will vary except in cases such as complete damage or missing components/parts of the device, non-original components, or modifications.
Generally, accessories are not required to be brought, but not bringing them may affect the device's classification.
Certainly, all devices are accepted even if not purchased from Jarir Bookstore.
The voucher must be used immediately at the same branch where it was issued.
Please refer to the terms and conditions of the replacement offer. The customer can benefit from any offer unless otherwise stated in the offer's terms and conditions.
A: Yes, for devices purchased from Jarir, the customer receives an additional 15% support based on the assessment value, provided that the device was purchased within the last 3 years.
Yes,you can make an initial assessment of the replacement value through the website click here
Unfortunately, you cannot purchase any product valued less than the total value of the replaced devices.
No, you cannot combine Jarir Bookstore support with other replacement offers.
The device's condition on the website may not have been accurately described. The assessment will be shared with you to ensure clarity.
The device is assessed based on its current condition.
You cannot replace more than one device in the same process.
Yes, you can make a backup of your data in the cloud, and we can assist you in transferring the data to your new device for a service fee.
Yes, the customer must be present in person to complete the replacement process.
Dear customer, only one phone number can be used to obtain 3 replacements per month.
Dear customer, to complete the replacement process, you must obtain the replacement code, and without the code, the process cannot be completed.
Dear customer, you can benefit from the replacement voucher for all products sold in Jarir Bookstore, excluding purchase vouchers.