Credit card disclosures

ALO: Ends 9/30/2025, subject to early termination. Receive a 50% discount on a monthly or annual Alo Moves subscription purchased at www.alomoves.com/mastercard (the "Offer Page") using an eligible U.S. World Elite Mastercard consumer credit card. Must have or create an Alo Moves account to qualify. Eligible Mastercard cardholders who redeem this discounted subscription offer will receive 300 points to Alo Access, Alo Yoga’s loyalty and rewards program, if they enroll in an Alo Yoga membership account with the same email address used for their Alo Moves subscription account. Additional eligibility restrictions, exclusions, and terms apply. For full terms, see www.alomoves.com/mastercard.

Booking.com: Valid until 9/30/2025. Bookings must be prepaid and made through booking.com/mastercardUS to be eligible for this offer. To redeem, visit booking.com/mastercardUS, choose a property marked with a "Save when you pay now with your eligible Mastercard" tag, and then select "Pay Now" using an eligible Mastercard credit card at checkout. The discount will be applied automatically at the time of prepayment and will vary based on the property and dates selected. Additional eligibility restrictions, exclusions, and terms apply. See full terms and conditions at Booking.com/mastercardus

Cash Back Plus™ Rewards Program: The Cash Back Plus™ Rewards Program is governed by the terms and conditions set forth in the Reward Guide. You will receive the Reward Guide when your account is opened. The Reward Guide will explain the program, including the following: A) Earn cash back rewards on all eligible net purchases. A net purchase is the amount of a purchase less any credits, returns and adjustments. Certain transactions do not qualify for cash back rewards. For example, balance transfers, cash advances, account fees or charges, interest charges, life insurance charges, money orders, wire transfers, lottery tickets, gambling charges, or unauthorized charges to your account do not earn cash back rewards. Please refer to your Reward Guide for complete program terms and conditions. B) Cash Back Rewards will not expire as long as your credit card account is in good standing, and you make an eligible purchase once every twelve (12) months. C) Program subject to change. D) You are solely responsible for any taxes that may be owed as a result of cash back rewards earned and/or redeemed under this card. Please consult your tax advisor. E) If eligible, it may take up to 15 days to process any Reward Program upgrades. Rewards will be applied after upgrade has been processed. F) Other terms may apply and will be included in the Agreement.

Concierge Service: Just call the number on the back of your card or visit worldeliteconcierge.mastercard.com.

Credit approval: All accounts are subject to individual credit approval.

Credit card issuer: Credit cards are issued by Citizens Bank pursuant to license by Mastercard International Incorporated, N.A.

Extended Warranty - Two Year Benefit: Benefits are subject to terms, conditions, and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only, unless otherwise stated. See your Guide to Benefits for complete coverage and terms and conditions, call 800-Mastercard (800-627-8372), or go to citizensbank.com/credit-cards/cardholder/card-benefits.aspx.

Global Entry or TSA PreCheck®: To be eligible for a rewards credit you must use your Citizens Private Client™ World Elite Mastercard® to pay the application fee. Citizens has no control over either program including, but not limited to, applications, approval process or enrollment, or fees charged by US Customs Border Protection or TSA, and has no liability regarding any aspect of either the Global Entry or TSA PreCheck®. Additional terms apply.

Guide to Benefits: Certain terms, conditions, and exclusions apply. See your Guide to Benefits for complete coverage and terms and conditions, call 1-800-Mastercard (1-800-627-8372), or go to www.citizensbank.com/credit-cards/cardholder/card-benefits.aspx.

HealthLock: Enrolled users receive, at no cost, Medical Claim Monitor, plus a premium upgrade to Medical Claim Saver for the first 90 days. After 90 days, users will continue to receive Medical Claim Monitor at no monthly cost and have the option to continue with Medical Claim Auditor for $4.99 per month or Medical Claim Saver for $19.99 per month. See full terms at HealthLock.com/Mastercard.

Identity Fraud Expense Reimbursement: Benefits are subject to terms, conditions, and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only, unless otherwise stated. See your Guide to Benefits for complete coverage and terms and conditions, call 800-Mastercard (800-627-8372), or go to citizensbank.com/credit-cards/cardholder/card-benefits.aspx.

Instacart+: Instacart ends 3/31/25, subject to early termination. Add an eligible U.S. World or World Elite Mastercard credit card and subscribe as a new Instacart+ member to receive a free two month trial and a $10 Instacart coupon on your second qualifying order each month. Must have an active Instacart+ membership paid for with an eligible card and complete one qualifying Instacart order each month. By redeeming this offer, you agree to the Instacart+ terms instacart.com/terms#terms-instacartplus and if you select a paid plan, your Instacart+ membership will auto renew and the applicable membership fee will be billed automatically to any payment method on file until you cancel. Additional terms apply, please visit instacart.com/p/mastercard-offer.

Lost or Damaged Luggage: Benefits are subject to terms, conditions, and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only, unless otherwise stated. See your Guide to Benefits for complete coverage and terms and conditions, call 800-Mastercard (800-627-8372), or go to citizensbank.com/credit-cards/cardholder/card-benefits.aspx.

Lyft: Take 3, Get $5: Beginning 4/1/21 and running through 9/30/25, Lyft users can participate in Lyft and Mastercard's Take 3, Get $5 program (“Program”) by taking and partially or fully paying for three (3) Eligible Rides in a calendar month to receive a $5 Lyft credit (“Credit”). The rides must be paid for with an eligible World or World Elite Mastercard credit card (Apple Card® is not eligible for this program, but Apple Pay® or Google Pay™ may be eligible if your World or World Elite Mastercard credit card is the funding source). Limit one Credit per calendar month per Lyft account. An “Eligible Ride” is any Lyft ride type, excluding business rides and bicycle and scooter rental rides. Valid only in the U.S. Whether a ride qualifies as an Eligible Ride for purposes of the Credit will be determined in Lyft's sole discretion. Credits expire 30 days after application. Limited time only and while supplies last. By participating in the Program, you agree to these terms and Lyft's Terms of Service (lyft.com/terms), and you agree that Lyft and Mastercard may share your information for the purposes of tracking and processing the Credit and may use anonymized, aggregated data for business analytics and offer optimization. Credits may take up to 2 days to be applied to your Lyft account.

Lyft Airport: Beginning 4/1/2024 and running through 9/30/2025, subject to early termination. Lyft users who book a ride to an airport in the United States using the "Schedule a Ride" feature using their US-issued World Elite Mastercard consumer credit, World Mastercard for Business credit, or World Elite Mastercard for Business credit card will get ten percent (10%) off the Scheduled Ride's upfront pricing as reflected at the time of booking the Scheduled Ride. Lyft Business Profiles and accounts are not eligible; only Scheduled Rides ordered in personal mode are eligible. Tips on Scheduled Rides are not included within the ten percent (10%) discount and the full ride cost must be paid for using an eligible card. Payments made using digital wallets are not eligible for this promotion. Valid only in the United States. By participating in the program, you agree to Lyft's terms. Additional terms apply, please visit https://www.lyft.com/mastercard#airports.

Mastercard Global Service: Certain restrictions apply, see mastercard.us/worldelite.

Mastercard Golf®: For additional details, visit priceless.com

Mastercard ID Theft Protection™: Certain terms, conditions and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali. Please see your guide to benefits for details, call 800-MASTERCARD or visit mastercardus.idprotectiononline.com/general/legal/terms-of-service.

Mastercard Travel & Lifestyle Services: Travel & Lifestyle Services are provided by Ten Lifestyle Management Limited. No travel bookings are being made by Mastercard, nor is Mastercard acting as a travel agency or providing any travel consultation or advice, in connection with Mastercard Travel & Lifestyle Services. Visit travel.mastercard.com for details.

Mastercard Travel Rewards: Valid for eligible Mastercard World Elite credit cardholders in the U.S. See full terms and conditions at mtr.mastercardservices.com/en/chtnc.

MasterRental Coverage: Benefits are subject to terms, conditions, and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only, unless otherwise stated. See your Guide to Benefits for complete coverage and terms and conditions, call 800-Mastercard (800-627-8372), or go to citizensbank.com/credit-cards/cardholder/card-benefits.aspx.

MoviePass: Get 50% off your first two months of a new Standard or Premium MoviePass plan with your eligible Mastercard at Moviepass.com/Mastercard. Offer valid until 9/30/2025, subject to early termination. Customers who purchase a new MoviePass Standard Subscription Plan or a new MoviePass Premium Subscription Plan at moviepass.com/mastercard using an eligible U.S. Standard Mastercard consumer credit card will receive a 50% discount on the first two months of the applicable monthly subscription price. For full terms and conditions visit www.moviepass.com/mastercard.

Peacock: Peacock Premium: Ends 3/31/25, subject to early termination. Must use qualifying Mastercard World or World Elite credit card and subscribe to a full priced Peacock Premium plan directly from Peacock to receive a $3.00 monthly statement credit. Statement credit ends when user no longer meets eligibility requirements. Excludes current Peacock Premium and Premium Plus subscribers. Additional eligibility restrictions, exclusions, and terms apply. For full terms, see peacocktv.com/offer-terms/mastercard. Peacock Premium Plus: Ends 3/31/25, subject to early termination. Must use qualifying Mastercard World Elite credit card and subscribe to a full-priced Peacock Premium Plus plan directly from Peacock to receive a $5.00 monthly statement credit. Statement credit ends when user no longer meets eligibility requirements. Additional eligibility restrictions, exclusions, and terms apply. For full terms, see peacocktv.com/offer-terms/mastercard.

Priceless Experiences®: For additional details, visit priceless.com

Priority Pass: Lounge visit fees may apply. For complete coverage and terms and conditions, please see your guide to benefits. View the terms and conditions of use at prioritypass.com/en/conditions-of-use.

Private Client™ Annual Fee: Annual Fee of $195. As a Citizens Private Client™ Checking customer in the CitizensPlus™ program, this Program is subject to Citizens Private Client™ Checking account approval and ongoing program qualification requirements. The Annual Fee will be waived as long as you continue to meet the Citizens Private Client™ Checking account program qualifications. If you no longer meet your checking account qualification requirements, you will be assessed the Annual Fee of $195. Account qualifications will be assessed periodically.

Private Client™ Rewards Program: The Private Client™ Rewards Program is governed by the terms and conditions set forth in the Reward Guide. You will receive the Reward Guide when your account is opened. The Reward Guide will explain the program, including the following: A) Earn cash back rewards of 2% on all eligible net purchases. A net purchase is the amount of a purchase less any credits, returns and adjustments. Certain transactions do not qualify for cash back rewards. For example, balance transfers, cash advances, account fees or charges, interest charges, life insurance charges, money orders, wire transfers, lottery tickets, gambling charges, or unauthorized charges to your account do not earn cash back rewards. Please refer to your Reward Guide for complete program terms and conditions. B) Cash Back Rewards will not expire as long as your credit card account is in good standing and you make an eligible purchase once every twelve (12) months. C) Program subject to change. D) You are solely responsible for any taxes that may be owed as a result of cash back rewards earned and/or redeemed under this card. Please consult your tax advisor. E) Other terms may apply and will be included in the Agreement.

Resort Pass: Ends 9/30/2025, subject to early termination. Make a booking or purchase of a gift card of $200 or more on ResortPass using (a) your eligible World Elite Mastercard and receive a $30 statement credit; or (b) your eligible World Mastercard and receive a $20 statement credit. Eligibility restrictions, exclusions, and terms apply. For full terms, see [Resortpass.com/Mastercard].

ShopRunner: Valid through 9/30/25. To get the free ShopRunner membership offer, compliments of Mastercard, please go to shoprunner.com/mastercard and verify your eligibility for the offer with a World Mastercard or World Elite Mastercard account number and then complete the sign up for a ShopRunner membership account. For details on how the ShopRunner membership works, please see the ShopRunner Terms and Conditions at shoprunner.com/terms/sr, which govern the use of your ShopRunner membership offer.

Travel Assistant Services: For Travel Assistant Services call 800-MASTERCARD.

Trip Cancellation and Interruption: Benefits are subject to terms, conditions, and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only, unless otherwise stated. See your Guide to Benefits for complete coverage and terms and conditions, call 800-Mastercard (800-627-8372), or go to citizensbank.com/credit-cards/cardholder/card-benefits.aspx.

Zero liability: Certain restrictions apply, see https://www.mastercard.us/zeroliability for further details.

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