I played this game since launch, it's the game I have played the most on Steam and I liked it at first, but when you get to a certain level and are in a competitive camp, you have to pay to keep up with camp events performance. I have been a member of a top CAMP. I paid for cosmetics, I paid for improvements on my character and I was mostly happy with the social features the game has, except the chat profanity filter which has been messed up since the beginning and they haven't fixed yet (I doubt they will).
There are also some bugs related to being a mobile port on PC, some buttons that get activated for no reason, etc. Sometimes when there are a lot of players in the same spot, you can't see them.

The game has some bugs and they don't get fixed.

They force you to play on the phone for PvP competition finals, and they say that it's to keep the game fair, because ethernet is faster than wi-fi. Well... I don't care about that, you should try to find a way to balance it so we can play how we want. If I'm a PC player, I shouldn't have to play on the phone for a final.

If you screw up with a purchase in-game, even if you paid real money, they don't help you, they say it's your fault or your responsibility because there is an "accept" window to confirm the purchase. And if it's their fault because of a bug, misleading description or latency issue, they apologise and they ask you for your understanding and patience and tell you that they are sadly to inform you they can't help. In summary, whichever the case, support doesn't help you.

They recently merged our servers in EU, I assume to lack of players. I lost my all-time nickname because of this merge and they never communicated that duplicated nicknames would be lost. They gave us a renaming card and they say "choose a new nickname". I have never played a Pay to win game like this before and spend so much money on it to receive 0 support. I can't believe there is a game developer that has a F2P P2W (Free to play and Pay to Win) game and offers 0 support in exchange. I have never seen this in my gaming life before. And in real life, when you pay for something and you get 0 support after, it is called a scam and there are legal consequences.

I think we should strike for better gamer consumer rights. Gaming companies are too greedy and think we're stupid or cattle and some of the new games are automated and they don't support players. This is getting out of hand. We're PEOPLE!

I would recommend this game if you could advance without paying and the company cared about players, but it's not the case.
So overall and due to their lack of support and care for the players (especially the paying ones), I DO NOT RECOMMEND THIS GAME

Play something else, they do not deserve our money!

I played this game since launch, it's the game I have played the most on Steam and I liked it at first, but when you get to a certain level and are in a competitive camp, you have to pay to keep up with camp events performance. I have been a member of a top CAMP. I paid for cosmetics, I paid for improvements on my character and I was mostly happy with the social features the game has, except the chat profanity filter which has been messed up since the beginning and they haven't fixed yet (I doubt they will). There are also some bugs related to being a mobile port on PC, some buttons that get activated for no reason, etc. Sometimes when there are a lot of players in the same spot, you can't see them. The game has some bugs and they don't get fixed. They force you to play on the phone for PvP competition finals, and they say that it's to keep the game fair, because ethernet is faster than wi-fi. Well... I don't care about that, you should try to find a way to balance it so we can play how we want. If I'm a PC player, I shouldn't have to play on the phone for a final. If you screw up with a purchase in-game, even if you paid real money, they don't help you, they say it's your fault or your responsibility because there is an "accept" window to confirm the purchase. And if it's their fault because of a bug, misleading description or latency issue, they apologise and they ask you for your understanding and patience and tell you that they are sadly to inform you they can't help. In summary, whichever the case, support doesn't help you. They recently merged our servers in EU, I assume to lack of players. I lost my all-time nickname because of this merge and they never communicated that duplicated nicknames would be lost. They gave us a renaming card and they say "choose a new nickname". I have never played a Pay to win game like this before and spend so much money on it to receive 0 support. I can't believe there is a game developer that has a F2P P2W (Free to play and Pay to Win) game and offers 0 support in exchange. I have never seen this in my gaming life before. And in real life, when you pay for something and you get 0 support after, it is called a scam and there are legal consequences. I think we should strike for better gamer consumer rights. Gaming companies are too greedy and think we're stupid or cattle and some of the new games are automated and they don't support players. This is getting out of hand. We're PEOPLE! I would recommend this game if you could advance without paying and the company cared about players, but it's not the case. So overall and due to their lack of support and care for the players (especially the paying ones), I DO NOT RECOMMEND THIS GAME Play something else, they do not deserve our money!