TotalAV Reviews

109,222  •  Excellent
TrustScore 4.5 out of 5

4.6

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Reviews4.6

109,222 total


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Rated 5 out of 5 stars

After using multiple security software…

After using multiple security software programs over the last 45 years + that only offered Lack Luster performance. It is a breath of fresh air to finally find a top shelf security software package that delivers what it claims plus much more. In my opinion there is no better solution out there other then Total AV!

Date of experience: 25 July 2024


Rated 5 out of 5 stars

Strange to ask for a rating before I…

Strange to ask for a rating before I have used the software???

Installation could be simpler. Too many decisions to be made prior to software being finally installed. Install jumps all over the place. Concerning for a 76yo War Veteran with many disabilities.

I better be happy with this programme, or I will require a full refund.

Date of experience: 27 July 2024


Rated 5 out of 5 stars

I have been using TotalAV for years now…

I have been using TotalAV for years now and I must say I have been consistently protected from all possible online threats. I have not experienced one incident. TotalAV has always alerted me instantaneously that they have identified a threat and quarantined it. This is what paid for and I am getting exactly what I needed, a protection service. Excellent job to the folks at TotalAV. Well done!
Thank you

Date of experience: 26 July 2024


Rated 4 out of 5 stars

This is a new pc as I was hacked about…

This is a new pc as I was hacked about 5 weeks ago & unable to get into my Total AV protection due to problems with my password, I have just rejoined Total AV paying another fee I did look at Norton the price quoted was $29.99 when I went to buy the Norton protection the price was then $45.00? I think they quote in two price currency one US dollars the other Australian dollars, not happpy with norton

Date of experience: 27 July 2024


Rated 5 out of 5 stars

Amazing

works perfectly,exactly as designed. Got a great deal and the app runs a system scan while I'm sleeping so it doesn't interfere while I'm using it. So far it's protected me from 2 files that contained Malware. Keep doing what yall are doing

Date of experience: 24 July 2024


Rated 5 out of 5 stars

Senior citizen now 71 yrs. old

I've been a member now for six years. Your service has been trouble free and I'm very thankful for that. Retirement in 2020 has limited my funds available, and I'm hoping for some kind of discount this year.
Please let me know before my renew date.

Date of experience: 26 July 2024


Rated 4 out of 5 stars

New user, just figuring things out!

I haven't used it yet; I just paid $29.00. It continued to prompt for additional features for $39.00, but it didn't specify if the features were additional charges.

Later, This 77-year-old man is learning to get around. I used Norton for many years, but it was getting too expensive.

Date of experience: 25 July 2024


Rated 5 out of 5 stars

Ever since I started using TotalAV 18…

Ever since I started using TotalAV 18 months ago my rather old desktop using Windows 7, yes it's old lol is running so much better, it's amazing. Love how it asks to clean up and how simple it all is for this 64 year old gal :)

Date of experience: 25 July 2024


Rated 1 out of 5 stars

Pure harassement

I have cancled my subsrciptions with AV. Disregarding they tried to retreive subscription fee from my MC. Later and still they are harasing me with e-mails about missing payments and the like. At the same time AV started to create pop up Adware in my browser every minute or so. This is pure harassment trying to intimidate me to renew my subsrciption which I wiil not do!! And I will share with anyone who cares to listen the way TotalAv are harassing former customers.

Date of experience: 26 July 2024

Reply from TotalAV

Hi Torsten,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.

We advise all customers that if they wish to cancel their account, please do not simply uninstall your software, you need to contact us to cancel the account.

To ensure a smooth cancellation process, we offer two convenient options for you to choose from. You can either cancel your subscription or request a cancellation by following the steps outlined in our Help Center.

Alternatively, if you prefer direct assistance, you can reach out to our dedicated customer support team by completing the form and copying your review. They will be more than happy to assist you personally - https://help.totalav.com/en/trustpilot

Kind regards,
TotalAV Customer Care Team


Rated 5 out of 5 stars

Good Protection Program

I trusted that TotalAV would protect my computer for the cost of a small fee. It is better than paying $$$$ for the MacFee security protection.

I had TotalAV for years and never had a problem.

Date of experience: 26 July 2024


Rated 5 out of 5 stars

I love your antivirus

I love your antivirus. But two days ago, my password was reset as a result I could not have access to my Total AV. I had to request I forgot my password to change it.

Date of experience: 27 July 2024


Rated 5 out of 5 stars

Peace of Mind

loving the peace of mind that total AV is providing by protecting my computer and information all for a budget friendly price! Thank you

Date of experience: 27 July 2024


Rated 5 out of 5 stars

I am impressed

I am impressed
I wish to thank TotalAV for installing your software to my computers. I paid for istallation to be done in my mobile phohe but i have noticed it will also protect my desk top. In addtion, the installation process is easy taking a short time. I would highly recommend to friends, relatives and associates, Keep up the excellent work.

Date of experience: 23 July 2024


Rated 5 out of 5 stars

Total AV...A dynamic and highly skilled…

Total AV...A dynamic and highly skilled customer service group with an unmatched technical resource team that values customer expectations and needs. #1 in sales, service, and support with value pricing that can't be beat!

Date of experience: 25 July 2024


Rated 5 out of 5 stars

Fast, simple, and easy

I am happy I switched from McAfee to Total AV. The install was fast and simple. I don't hear Total AV grinding in the background and making my system sluggish. All the software is in one easy to use location. This is a great option for those who aren't tech savvy, and for those who just don't want to deal with numerous protection apps separately.
What truly sold me was the Optimizer. I have an older laptop with a lot of life left, but needed a program to clean it up. Total AV did a great job in speeding up my system by reducing start-up apps and removing junk files. Now, I'm cruising the internet at high speed!

Date of experience: 23 July 2024


Rated 5 out of 5 stars

It Fantastic offer

It was quick and easy to load and cleaned the junk and double files on my computer and full license was a good price but I didnt want automatic renewal

Date of experience: 27 July 2024