page & layout update

_config.yml

@@ -62,6 +62,15 @@ categories_data:
       path: /sync-and-backup
     - name: DuckDuckGo App Tracking Protection
       path: /p-app-tracking-protection
+    - name: DuckDuckGo Privacy Pro
+      path: /privacy-pro
+      sub_categories:
+          - name: VPN
+            path: /privacy-pro/vpn
+          - name: Personal Information Removal
+            path: /privacy-pro/personal-information-removal
+          - name: Identity Theft Restoration
+            path: /privacy-pro/identity-theft-restoration
     - name: Duck Player
       path: /duck-player
     - name: Misconceptions About DuckDuckGo

_docs/privacy-pro/getting-started.md

@@ -0,0 +1,68 @@
+---
+title: Getting Started with DuckDuckGo Privacy Pro
+nav_title: Getting Started with Privacy Pro
+description: Get answers to frequently asked questions about DuckDuckGo’s Privacy Pro subscription that includes VPN, Personal Information Removal, and Identity Theft Restoration.
+category: DuckDuckGo Privacy Pro
+order: 100
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+## How do I subscribe to DuckDuckGo Privacy Pro?
+
+You can subscribe to Privacy Pro directly from the DuckDuckGo browser (available on {% include privacy-pro-browser-list.md %}). Open the Settings menu and select “Privacy Pro”.
+
+## Why can’t I see the Privacy Pro subscription in my browser?
+
+If you can’t find Privacy Pro in the Settings menu of the DuckDuckGo browser, it could be because:
+
+-   You don’t have the latest version of the DuckDuckGo browser. Try updating your browser to the most recent version.
+    -   To update your browser on macOS, from the app menu bar, go to **DuckDuckGo** > **Check for Updates...**, then click **Install Update**.
+    -   If you don’t have automatic updates set up for iOS, go to **Settings**, tap your profile icon, scroll down to DuckDuckGo, and tap **Update**.
+    -   On Android, open the Google Play Store. At the top-right, tap your profile icon. Tap **Manage Apps & Device**. If an update is available for DuckDuckGo, tap **Update**.
+-   You downloaded our browser from the iOS, macOS, or Android app store and your app store account location setting is not set to the United States, as Privacy Pro is currently only available to U.S. residents.
+-   Similarly, it may not show up if you aren’t signed in with your Apple or Google ID on your device. Subscribing via the DuckDuckGo browser for macOS, iOS, or Android requires you to be signed in on your device, in order to process payments through the app store.
+
+## Can I use my subscription on multiple devices?
+
+You can access your subscription on any device that has the DuckDuckGo browser installed, here’s how:
+
+Android:
+
+-   On the device you wish to add your subscription, open the DuckDuckGo app, then tap the three dot icon and then **Settings**.
+-   In the Privacy Pro section of Settings, tap **Learn More**, then tap **I Have a Subscription**.
+
+iOS:
+
+-   On the device you wish to add your subscription, open the DuckDuckGo app, then tap the gear icon to access **Settings**
+-   In the **Privacy Pro** section of settings, tap **Privacy Pro**, then tap **I Have a Subscription**.
+
+macOS:
+
+-   On the device you wish to add your subscription, open the DuckDuckGo browser, then click the three dot icon next to the address bar.
+-   Click **Privacy Pro**, then in the left sidebar click **Privacy Pro**.
+-   Click **I Have a Subscription**
+
+Please note:
+
+-   VPN supports connections for up to five devices at once.
+-   Personal Information Removal needs to be set up on a desktop computer and, because it stores data only on that device, it can only be accessed through the device on which it was set up.
+
+## What is a One-Time Passphrase (OTP) and how do I use it?
+
+Instead of using a traditional password, DuckDuckGo Privacy Pro uses One-Time Passphrases (OTPs) as an option for activating your subscription. If you have added an email address to your subscription, you can use it to activate Privacy Pro on a new device, or restore your purchase. We’ll send you an email with a One-Time Passphrase that you’ll need to enter in the same browser you’re trying to activate from.
+
+If you’re having issues activating your device, please make sure that you’re pasting the code within the time limit stated in the email, and that you’re requesting and entering the One-Time Passphrase in the same browser.
+
+## Can I share my subscription with friends or family?
+
+We currently don’t offer a Privacy Pro family plan or support sharing a subscription with friends or family.
+
+## Can I subscribe to just one of the three services offered in Privacy Pro?
+
+Currently, Privacy Pro is a bundled subscription and there is no way to subscribe to its features individually.
+
+## I have a question not covered here, how can I get help?
+
+Please contact support at <a href="mailto:privacypro@duckduckgo.com">privacypro@duckduckgo.com</a>. If you have ideas on how to improve Privacy Pro, please share it using the Share Feedback button in the DuckDuckGo browser.

_docs/privacy-pro/identity-theft-restoration/covered-losses.md

@@ -0,0 +1,21 @@
+---
+title: What Losses Are Covered with Identity Theft Restoration?
+nav_title: What Losses Are Covered?
+description: Get answers to frequently asked questions about DuckDuckGo Identity Theft Restoration, which helps you restore your identity if it is stolen.
+category: DuckDuckGo Privacy Pro
+sub_category: Identity Theft Restoration
+order: 300
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+## How does Identity Theft Restoration cover my financial losses?
+
+We'll work with financial institutions to help reverse any fraudulent transactions and reimburse certain expenses incurred throughout the restoration process. The reimbursement benefit is underwritten by an authorized insurance company under insurance policies issued to Iris. Please review the [Summary of Benefits](https://duckduckgo.com/static-assets/files/pages/identity-theft-restoration/Summary_of_Benefits_Doc_110322__2_.pdf) to understand the full coverage terms, conditions, and exclusions.
+
+If you suspect that your credit or debit card information is being used fraudulently, please contact Iris so that an advisor can start researching your case and work with your bank to help resolve the situation. You can do so by navigating to **Settings** in the DuckDuckGo browser, go to the **Privacy Pro** section, and click on **Identity Theft Restoration**.
+
+## Does Identity Theft Restoration cover cryptocurrency losses?
+
+Cryptocurrency losses are not covered.

_docs/privacy-pro/identity-theft-restoration/getting-started.md

@@ -0,0 +1,31 @@
+---
+title: What is Identity Theft Restoration?
+nav_title: What is Identity Theft Restoration?
+description: Get answers to frequently asked questions about DuckDuckGo Identity Theft Restoration, which helps you restore your identity if it is stolen.
+category: DuckDuckGo Privacy Pro
+sub_category: Identity Theft Restoration
+order: 100
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+With more than 1 million cases a year reported in the U.S., identity theft is more common than you might think. If your identity is stolen, DuckDuckGo Identity Theft Restoration helps you handle the stress and expense to restore it and get you back on track.
+
+## How do I get Identity Theft Restoration?
+
+Identity Theft Restoration is included in the [DuckDuckGo Privacy Pro subscription]({{ site.base_url }}/privacy-pro). To subscribe to Privacy Pro and get covered by Identity Theft Restoration, first download the DuckDuckGo Browser on mobile or desktop and subscribe to Privacy Pro in the browser settings. As soon as you subscribe, Identity Theft Restoration is available to you should you become a victim of identity theft. You’ll be able to access Identity Theft Restoration from the Settings menu in the browser.
+
+## What is identity theft?
+
+Identity Theft is the act of stealing any combination of personally identifiable information, such as an address, birthdate, Social Security number, credit card number, driver’s license number, usually with the intention of assuming someone else’s identity or reselling the stolen data for financial benefit.
+
+## How does Identity Theft Restoration help?
+
+Identity Theft Restoration is a service offered by and in partnership with [Iris® Powered by Generali]({{ site.base_url }}/privacy-pro/identity-theft-restoration/iris), a leader in helping people recover from identity theft. If you become a victim of identity theft while you’re subscribed to Privacy Pro, Iris will assign you a personal advisor to help resolve issues. That includes working directly with credit card companies or banks, dealing with paperwork and call centers, handling follow-ups, and providing guidance throughout.
+
+They will help fix errors in your credit report that result from fraudulent activity; help replace and cancel lost wallet items; help inform the authorities, and more. Limited out of pocket expenses may also be covered. Assistance is quick and easy; we treat every stolen identity as an emergency. Call 24/7 to request assistance, with most calls answered by an expert advisor in 20 seconds or less.
+
+## Are non-US bank accounts covered?
+
+Identity Theft Restoration currently only covers bank accounts based in the United States.

_docs/privacy-pro/identity-theft-restoration/identity-theft-restoration-index.md

@@ -0,0 +1,15 @@
+---
+title: DuckDuckGo Identity Theft Restoration
+description: Get answers to frequently asked questions about DuckDuckGo Identity Theft Restoration, which helps you restore your identity if it is stolen.
+permalink: /privacy-pro/identity-theft-restoration/index.html
+category: DuckDuckGo Privacy Pro
+sub_category: Identity Theft Restoration
+isIndex: true
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+With more than 1 million cases a year reported in the U.S., identity theft is more common than you might think. If your identity is stolen, DuckDuckGo Identity Theft Restoration helps you handle the stress and expense to restore it and get you back on track.
+
+{% include category-footer-nav.md %}

_docs/privacy-pro/identity-theft-restoration/iris.md

@@ -0,0 +1,21 @@
+---
+title: About Iris, our Partner for Identity Theft Restoration
+nav_title: About Iris
+description: Get answers to frequently asked questions about DuckDuckGo Identity Theft Restoration, which helps you restore your identity if it is stolen.
+category: DuckDuckGo Privacy Pro
+sub_category: Identity Theft Restoration
+order: 200
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+Identity Theft Restoration is offered by and in partnership with Generali Global Assistance, Inc., doing business as Iris® Powered by Generali.
+
+## Who is Iris?
+
+Iris® Powered by Generali is one of the oldest firms specializing in identity theft in the U.S. and has 20 years of experience in helping people recover from identity theft. Iris' identity theft advisors are available 24/7, every day of the year, and answer calls within 11 seconds on average. This responsiveness has earned them 18 customer service awards over the last 10 years.
+
+## What personal information is shared with Iris?
+
+In order to provide assistance, Iris will need to verify your identity and collect some details about your identity theft case. No personal information is shared between Iris and DuckDuckGo.

_docs/privacy-pro/identity-theft-restoration/suspicious-activity.md

@@ -0,0 +1,22 @@
+---
+title: Navigating Suspicious Activity with Identity Theft Restoration
+nav_title: Navigating Suspicious Activity
+description: Get answers to frequently asked questions about DuckDuckGo Identity Theft Restoration, which helps you restore your identity if it is stolen.
+category: DuckDuckGo Privacy Pro
+sub_category: Identity Theft Restoration
+order: 400
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+If you suspect that your credit or debit card information is being used fraudulently, please contact Iris so that an advisor can start researching your case and work with your bank to help resolve the situation. You can do so by navigating to Settings in the DuckDuckGo browser, go to the **Privacy Pro** section, and click on **Identity Theft Restoration**.
+
+## What do I do if I receive a suspicious phone call, email, or mail?
+
+If you receive a phone call, email, or letter that you have reason to believe indicates that your identity may have been stolen, please contact Iris so that an advisor can start researching your case and determine if your identity has been stolen.
+
+If you’re interested in learning more about how to recognize phone and phishing scams, the FTC offers helpful resources:
+
+-   [FTC – Phone Scams](https://consumer.ftc.gov/articles/phone-scams)
+-   [FTC – Phishing Scams](https://www.ftc.gov/news-events/topics/identity-theft/phishing-scams)

_docs/privacy-pro/payments.md

@@ -0,0 +1,26 @@
+---
+title: DuckDuckGo Privacy Pro Payments
+nav_title: Privacy Pro Payments
+description: Get answers to frequently asked questions about DuckDuckGo’s Privacy Pro subscription that includes VPN, Personal Information Removal, and Identity Theft Restoration.
+category: DuckDuckGo Privacy Pro
+order: 300
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+## What payment methods are accepted for DuckDuckGo Privacy Pro?
+
+If you purchase Privacy Pro from our website, or from a DuckDuckGo browser downloaded from our website, we use Stripe as a payment processor. Only U.S. credit cards are accepted, as Privacy Pro is only available to U.S. residents. If you purchase Privacy Pro from a DuckDuckGo browser downloaded from the Google Play Store or App Store, they handle the payments directly – accepting any payment method associated with your app store account.
+
+## How do I manage/cancel my subscription plan or edit my payment method?
+
+Where you can manage or change your subscription or payment method depends on the platform on which you subscribe:
+
+-   If you subscribed via the Apple App Store, you can manage your subscription and payment method in the App Store on an Apple device signed into your Apple account. Open the **Settings** app, search for **Subscriptions**, and then click on Privacy Pro.
+-   If you subscribed via Google Play Store, you can manage your subscription and payment method in the Google Play Store on an Android device signed into your Google account. Open the **Google Play** App, tap your profile picture, tap **Payments and Subscriptions**, then tap **Subscriptions**, then tap on **Privacy Pro**.
+-   If you subscribed via our website or the DuckDuckGo browser downloaded from our website, you can manage your subscription and payment method in the DuckDuckGo browser’s Subscription Settings screen. On desktop, look under **Manage Plan** > **Change Plan or Billing**. On mobile, tap to **Subscription Settings** -> **Change Plan or Billing**.
+
+## How do I check when my Privacy Pro subscription expires?
+
+Your subscription will auto-renew monthly or annually, depending on the payment terms selected, until canceled. The renewal or expiration date (if you’ve canceled) is available in the Privacy Pro settings section within the DuckDuckGo browser.

_docs/privacy-pro/personal-information-removal/getting-started.md

@@ -0,0 +1,72 @@
+---
+title: What is DuckDuckGo Personal Information Removal?
+nav_title: What is Personal Information Removal?
+description: Get answers to frequently asked questions about DuckDuckGo Personal Information Removal, which removes your personal information from sites that store and sell it.
+category: DuckDuckGo Privacy Pro
+sub_category: Personal Information Removal
+order: 100
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+Ever tried looking yourself up online? DuckDuckGo Personal Information Removal can help find and remove your personal information, such as your name and address, from data broker sites that store and sell it, helping to combat identity theft and spam. Access to Personal Information Removal comes with a DuckDuckGo Privacy Pro [subscription]({{ site.base_url}}/privacy-pro).
+
+## How do I get DuckDuckGo Personal Information Removal?
+
+DuckDuckGo Personal Information Removal is included in the [DuckDuckGo Privacy Pro subscription]({{ site.base_url}}/privacy-pro). To subscribe to Privacy Pro and use Personal Information Removal, first download the DuckDuckGo Browser on desktop and subscribe to Privacy Pro in the browser settings. Once you’ve subscribed, you’ll be able to start using Personal Information Removal from the Settings menu in the browser.
+
+## How does Personal Information Removal work?
+
+When you use Personal Information Removal for the first time, the app will ask for your name, age, address, and phone number. This data is stored locally on your device and never shared with DuckDuckGo.
+
+Once you've provided this information, Personal Information Removal automates the removal process. It scans for your info on over 50 data broker sites, requests its removal, and receives and handles confirmation emails for you. It then scans these sites on a regular schedule to minimize the risk of your information reappearing. Unlike other services, every step of this process happens entirely on your device, not remote servers — your device stores the personal information you provide during setup and initiates removal requests.
+
+After Personal Information Removal conducts its initial scan, you track the progress of ongoing removals, keep tabs on the total number of records that have been removed, and see the site-scanning schedule on your personal dashboard in the DuckDuckGo browser.
+
+## What are data brokers, and how did they get my data?
+
+Data brokers collect and sell personal data, which they aggregate from public records, Internet trackers, and other sources. This information may include your name, physical address, birth date, the names of your relatives, and more. Many of these sites will display some amount of your personal information for free to anyone who searches for your name.
+
+## What sites does Personal Information Removal cover?
+
+Personal Information Removal currently removes personal data from the following websites:
+
+-   Advancedbackgroundchecks.com
+-   Backgroundcheck.run
+-   Callersmart.com
+-   Centeda.com
+-   Clubset.com
+-   Clustrmaps.com
+-   Councilon.com
+-   Curadvisor.com
+-   Cyberbackgroundchecks.com
+-   Dataveria.com
+-   Fastbackgroundcheck.com
+-   Freepeopledirectory.com
+-   Kwold.com
+-   Neighbor.report
+-   Newenglandfacts.com
+-   Officialusa.com
+-   People-background-check.com
+-   Peoplefinders.com
+-   Peoplesearchnow.com
+-   Peoplewin.com
+-   Persontrust.com
+-   Pub360.com
+-   Quickpeopletrace.com
+-   Searchpeoplefree.com
+-   Selfie.network
+-   Selfie.systems
+-   Smartbackgroundchecks.com
+-   Spokeo.com
+-   Truepeoplesearch.com
+-   Usa-people-search.com
+-   Usatrace.com
+-   Usphonebook.com
+-   Verecor.com
+-   Vericora.com
+-   Veriforia.com
+-   Veripages.com
+-   Virtory.com
+-   Wellnut.com

_docs/privacy-pro/personal-information-removal/personal-information-removal-index.md

@@ -0,0 +1,15 @@
+---
+title: DuckDuckGo Personal Information Removal
+description: Get answers to frequently asked questions about DuckDuckGo Personal Information Removal, which removes your personal information from sites that store and sell it.
+permalink: /privacy-pro/personal-information-removal/index.html
+category: DuckDuckGo Privacy Pro
+sub_category: Personal Information Removal
+isIndex: true
+sitemap: false
+hideFromNav: true
+excluded_in_search: true
+---
+
+Ever tried looking yourself up online? DuckDuckGo Personal Information Removal can help find and remove your personal information, such as your name and address, from data broker sites that store and sell it, helping to combat identity theft and spam. Access to Personal Information Removal comes with a DuckDuckGo Privacy Pro [subscription]({{ site.base_url }}/privacy-pro).
+
+{% include category-footer-nav.md %}