Companion App Updated (Jul. 1)
The FINAL FANTASY XIV Companion app was updated at the time below.
[Date & Time]
Jul. 1, 2024 12:30 (GMT)
Jul. 1, 2024 13:30 (BST)
Jul. 1, 2024 22:30 (AEST)
[Affected Service]
・FINAL FANTASY XIV Companion App
[Versions]
・iOS Version: N/A
・Android Version: N/A
*Since it was a server update, the app itself was not affected.
[Update Details]
■Addressed the following issues:
・In Retainer Ventures, it may be possible to send a retainer to procure items even if the item level is insufficient under certain conditions.
・In Retainer Ventures, the amount of reward items may be higher than usual under certain conditions.
・Error 210010 may occur under certain conditions and prevent Retainer Ventures from starting.
*Update: Jul. 3, 2024 7:45 (GMT) / 8:45 (BST) / 17:45 (AEST)
We are looking into compensation for players who, as a result of this issue, received fewer reward items for Retainer Ventures than were indicated. Details will be announced at a later date.
*Update: Jul. 5, 2024 12:15 (GMT) / 13:15 (BST) / 22:15 (AEST)
We have confirmed that the issue still persisted in some patterns even after the update on Jul. 1, 2024 Jul. 1, 2024 12:30 (GMT) / Jul. 1, 2024 13:30 (BST) / Jul. 1, 2024 22:30 (AEST). Another fix has been made on Jul. 5, 2024 12:00 (GMT) / 13:00 (BST) / 22:00 (AEST).
[Date & Time]
Jul. 1, 2024 12:30 (GMT)
Jul. 1, 2024 13:30 (BST)
Jul. 1, 2024 22:30 (AEST)
[Affected Service]
・FINAL FANTASY XIV Companion App
[Versions]
・iOS Version: N/A
・Android Version: N/A
*Since it was a server update, the app itself was not affected.
[Update Details]
■Addressed the following issues:
・In Retainer Ventures, it may be possible to send a retainer to procure items even if the item level is insufficient under certain conditions.
・In Retainer Ventures, the amount of reward items may be higher than usual under certain conditions.
・Error 210010 may occur under certain conditions and prevent Retainer Ventures from starting.
*Update: Jul. 3, 2024 7:45 (GMT) / 8:45 (BST) / 17:45 (AEST)
We are looking into compensation for players who, as a result of this issue, received fewer reward items for Retainer Ventures than were indicated. Details will be announced at a later date.
*Update: Jul. 5, 2024 12:15 (GMT) / 13:15 (BST) / 22:15 (AEST)
We have confirmed that the issue still persisted in some patterns even after the update on Jul. 1, 2024 Jul. 1, 2024 12:30 (GMT) / Jul. 1, 2024 13:30 (BST) / Jul. 1, 2024 22:30 (AEST). Another fix has been made on Jul. 5, 2024 12:00 (GMT) / 13:00 (BST) / 22:00 (AEST).
