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© María Hergueta Leo Lewis has not only written a brilliant column today, but he’s also included an example of voice-altering AI, whereby you can hear a very angry human voice turn into a soft, inoffensive alternative. The aim of the voice altering software is to protect browbeaten workers in call centres, but, as Leo argues, surely this opens up a number of problematic scenarios . . . We’d love to know what you think of One Must-Read, or what articles you’ve particularly enjoyed in the Financial Times recently. Just hit reply to this email to contact us, or email onemustread@ft.com. Thank you. |