Digital Purchases: Purchasing & Downloading Games

All Articles

  1. Can I Restrict Credit Card Purchases on My Child’s Nintendo Account? Depending on the type of software, purchases can be restricted through the Nintendo Account and/or Nintendo Network ID (NNID) that is linked to the child's account. Nintendo Switch/Online Game Store...
    KA ID: 19621
    Meta-Answer ID: 17615
  2. How to Redeem a Nintendo eShop Download Code Online Updated In this article, you'll learn how to redeem a Nintendo eShop download code online through Nintendo.com.
    KA ID: 16906
    Meta-Answer ID: 16849
  3. How to Redeem a Download Code on Nintendo Switch eShop Steps to redeem a software download code in the Nintendo Switch eShop.
    KA ID: 22429
    Meta-Answer ID: 17946
  4. How to Purchase or Download Content in Nintendo Switch eShop Steps to buy games or DLC from Nintendo eShop with existing funds, by adding funds, or by redeeming a Nintendo Switch Game Voucher.
    KA ID: 22423
    Meta-Answer ID: 17940
  5. How to Change, Remove, or Download a Theme In this article, you'll learn how to change or remove a theme applied to your HOME Menu.
    KA ID: 12420
    Meta-Answer ID: 12419
  6. Problems with Download Codes (Software and Downloadable Content) Updated Steps for situations where a game download code from a retailer, prepaid card, or bundle insert is not working or cannot be read (scratched, damaged, illegible, etc.).
    KA ID: 545
    Meta-Answer ID: 545
  7. Assistance with Purchases Through Nintendo In this article, you'll learn how to get games, exclusive content, game demos, applications (including video on demand services), and more delivered directly to your device.
    KA ID: 10748
    Meta-Answer ID: 10747
  8. Download Code Is Lost or Missing Help when: A software download code is lost or missing. A Nintendo eShop card (for funds, software or Nintendo Switch Online membership) does not have a scratch-off area with a download code on the...
    KA ID: 549
    Meta-Answer ID: 549
  9. How to Delete Credit Card Information from a Nintendo Account Updated Steps for removing credit card information stored in your Nintendo Account, either through the Nintendo Switch eShop or through your profile settings on the Nintendo Account website.
    KA ID: 22762
    Meta-Answer ID: 18279
  10. Error Message: Contact Your Card Issuer or Select a Different Payment Option Use this article when: A credit card charge was not accepted on the Nintendo Switch eShop or Nintendo.com You receive the error message "There was an issue processing your transaction. Contact your...
    KA ID: 28989
    Meta-Answer ID: 23329

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