Note: To learn more about our warranty policy, read our updated hardware, software, and accessory warranty.
Having a problem with your system or game? We can help! Setting up a repair with Nintendo is fast, easy, and secure. You can troubleshoot and set up a repair for your Nintendo Switch system or Nintendo 3DS family product in a few easy steps.
Complete these steps
- Complete the suggested troubleshooting steps that apply to your system and issue.
- Create or log in to your Nintendo Account (or continue as a "Guest") so we can securely communicate with you about your repair.
- Enter your serial number to verify your system's warranty status, if applicable.
- Add the repair and shipping details, and any billing information.
- Agree to Nintendo's Online Repair Terms and Conditions.
- Click Continue to confirm the repair order, and make payment if needed.
- Use the Nintendo Repair Center to manage your repair and receive communications about your repair setup and process.