How do I stop Apple.com/bill 866-712-7753 from charging my credit card

Why do I keep getting charged each month for 9.99?

When you call the number what do you get?

Have you confirmed they aren’t legitimate subscriptions? View recent subscriptions and purchases at this link,

https://reportaproblem.apple.com/

Are you the organizer of a Family Sharing Group and these are another family members subscriptions?

They will get the bank to issue a <temporary> credit to your account. But if the charge is legitimate, Apple generally takes a dim view on legitimate charges being reported as fraud. When a charge is instantly reversed for fraud it costs the merchant time and money to investigate and have the credit reversed if it’s a legitimate charge/transaction. Many times the cost to reverse the credit exceeds the value of the original charge. Apple has the right to permanently lock the Apple ID preventing any future transactions with that ID and also black listing the credit card used being being used for any future transactions.

You may want to read through the 3 plus pages of posts/comments you posted to. There are multiple issues being discussed and many possible solutions or courses of action.

Please provide more information and perhaps we can help you navigate to a solution.

You may want to read through the 3 plus pages of posts/comments you posted to. There are multiple issues being discussed and many possible solutions or courses of action.

Please provide more information and perhaps we can help you navigate to a solution.

Hi Jeff, I ended up here because I experienced back to back charges on my card in a space of 1 minute from “APPLE.com/Bill”. I was charged $5.99 twice and then $16.99 three times. I immediately froze the card once I saw the notifications from my bank. I briefly unfroze it the next day to make a pos purchase and was charged $1.99 twice as soon as I did. Regarding that 866 number, I see it appear on my only legitimate Apple charge. I have an Apple Music subscription and that number is always beside the charge. I have not purchased any other Apple products or subscriptions that would warrant Apple charging my card. I am not on family sharing either. I checked my purchase history and those charges don’t appear anywhere, all I see are my charges for Apple Music. I contacted the bank and they can’t do anything until the charges move from pending to cleared, I’d then be able to dispute them. I’m very confused now because I checked my statement and the charges were reversed. This all happened in the space of 24hrs. Is it possible that Apple is accidentally charging it’s customers? Why would a scammer reverse the charges? I’ll change my card to be safe, but this has left me very confused and untrusting of Apple. I even canceled my Apple Music subscription and deleted my card from Apple payment methods to potentially stop these charges from happening.

Hi, if Apple were using your cards, the charges would be reflected in your account. Items are charged to a customer account.

It’s obvious the payment method has been compromised and is being used fraudulently. I’ve posted about this in multiple threads in multiple communities and on multiple social media platforms. Please watch the short YouTube video I found on a situation similar to what you are experiencing.

https://youtu.be/rRKFF0eAlGA?si=6Qg5I5HX60bKDw2y

It’s not Apple or Apple Pay. It’s fraudulent actors getting your data and purchasing subscriptions with your account that are auto updated by the Payment Network Operator (Mastercard, Visa, American Express and Discover. The bank doesn’t stop the Automatic Billing Updater when issuing new cards. The support people are not properly trained to recognize the issue.

😀

Please contact Apple Billing Support to confirm the charges.

Subscriptions and Billing - Official Apple Support

Is the phone number reported above the same as on your statement/receipt?

I have been charged multiple times by a scammer claiming to be apple using the number 866 713 **. What can I do?

[Edited by Moderator]

866-712-7753 I am been charging every month from aplenty bill please stop and I want dispute this bill

It may be a fraudulent charge. Have you looked at your account to determine if the charge is actually from Apple?

Hello I have been charged for about two months every two weeks 7.99

for games and i never order that. I need it to stop and a refund back to my card

I just a message about change to my card that I never ordered and I need to stop it and refund my money to my bank account

Call your bank and have the Fraud Department put a stop pay on that merchant. I just did that with my bank's fraud department