Solutions
Quality Assurance
Ensuring Quality Every Step of the Way – Introducing Crawford Technologies’ QA Solutions
Welcome to Crawford Technologies, where we prioritize the importance of quality assurance in everything we do. Our commitment to quality assurance is evident in all our products and services, as we strive to ensure that each customer receives the highest quality of service possible. We understand that quality assurance is a critical component of any business, and we take this responsibility seriously. Our team of experts is dedicated to implementing the most advanced quality assurance techniques and technologies, ensuring that our clients receive reliable, efficient, and effective solutions. Trust Crawford Technologies for all your quality assurance needs, and experience the peace of mind that comes with working with the best in the industry.
Quality Assurance
From Our Blog
Will Your Year-End Print Jobs Process?
Once-a-year print jobs can be a pain. If you're in document operations, it's not unusual to find out (on production day) that something changed since last year and no one told you. You might discover the data structure isn't as expected or documents aren't formatted properly for finishing equipment you upgraded since you last ran the jobs.
Ernie Crawford | Nov 15, 2023
The Net Promoter Score
The Net Promoter Score®, or NPS®, is a customer experience metric used to track customer loyalty. Basically, it serves as a standardized "yardstick" for organizations to gauge customer loyalty. Plus, it allows you to compare scoresc to organizations in other industries. If an organization wants to make customer experience a priority, the NPS score is a great tool to track progress.
Ernie Crawford | Sep 21, 2022
It’s Time to Take the Complexity out of Document QA
Document QA is without question critical for all customer communication providers. The consequences of inadequate document QA processes range from lost productivity, downstream delays, missed SLAs and costly rework to a poor Customer Experience(CX). But performing Quality Assurance in a high-volume transactional document environment is inherently complex.
Quality Assurance
