CCM Gateway Software Development Kit (SDK)

CCM Gateway SDK components are designed to work together to build a modern customer communication management archiving solution. The components consist of:

• Digital Transformation Engine (DTE): performs transformation of computer-generated print files including, AFP, Xerox Metacode/DJDE, Postscript, PCL and others used for customer communications – invoices, bills, and statements – into required formats for print, Web and electronic delivery.
• PRO Dynamic Document Archive (DDA): provides an archive architecture for high-volume, high-value print-steam transactional documents that requires less storage, faster input file ingestion, faster archive file retrieval, and reproduces a true and accurate reproduction of the original document including metadata.
• Redaction: replaces the display of designated information with “XXXXX” or blacked out spaces, making the original information unavailable and unreadable. This ensures the confidentiality of the original data and compliance with PCI DSS, HIPAA and other privacy regulations.
• Barcode and Image Suppression: removes barcodes, OMR marks and other graphical elements originally designed for print and mail customer communications prior to archiving or at the time of retrieval for display purposes.
• Sunrise Web Services: provides a REST API for integration between a web-based user interface application and the underlying content repository. It performs database access for index query and “hitlist” display as well as document retrieval from the content repository. It invokes custom, multi-threaded, content transformations of documents using PRO Transforms. Content transformations are done in real time, within process and with extremely high throughput for thousands of concurrent users without limits to content type, volume, and location.
• PRO Workflow Connector and Server: used to transfer print-ready files from mainframe JES queues to network systems for processing. Includes unlimited workflow queues, unlimited destination types (Filesystems, FTP, LPR, etc.), unlimited invocation of applications and an ACIF support add-on.
• Riptide®: used to select multiple documents with differing formats, and then convert, merge and package the content into digital and print-ready bundles related to eDiscovery, case management and “request for information” regulations.
• PRO Designer: provides a graphical interface to configure transforms for reengineer files with support for redaction and extraction of data for indexing and other purposes. It contains drop down menus, context sensitive help and documentation, and automatic syntax checking.
• API Library: provides APIs for integration and micro services to connect with and execute product modules providing seamless integration of applications into complex production workflows.