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Companies sometimes create inefficient document production workflows out of necessity. From a hodgepodge of manual and automated steps, comes a new job or application that somehow becomes the permanent procedure. It is not unusual to see the same jobs, running under the original ad hoc workflows, still processing several years later.
Veterans in digital accessibility can attest that mandates arrive like crashing waves. The most recent wave we see crashing ashore is the CMS Final Rule which compels Medicare Advantage and Part D Payors to provide communications that are...
At the beginning of 2024, the CMS final rule mandated clear communication for all patients, forcing major healthcare providers to offer document translations in languages spoken by at least 5% of their service area population. Due to this development, a major healthcare provider leverages machine translation for faster customer communications delivery in multiple languages.
Crawford Technologies has taken a significant step forward in promoting accessible document creation with the latest updates to AccessibilityNow Validator - a high-speed, automated solution for WCAG 2.2 compliance checking.
We're thrilled to announce the upcoming release of Sunrise Enterprise and AccessibilityNow Gateway Enterprise 3.0, a cloud-first, evolutionary upgrade designed to transform how you manage your transactional customer communication document delivery.
Cloud processing for document management comes in two flavors: Smaller organizations are generally interested in a Software-as-a-Service (SaaS) model, where all processing and file storage happens in a secure online environment controlled by a software vendor. Larger enterprises like the convenience and flexibility of cloud computing but prefer to deploy applications to their internal online cloud. Today, we will examine the differences between the two approaches and highlight the strengths and limitations of each method, helping you to determine the best approach for your organization.
One challenge faced by print service providers (PSPs) is dealing with 'print-ready' PDF files supplied by their customers. Often, these files are laden with mistakes, such as missing resources or improperly structured content, that can derail the print process and cut into productivity. PSP team members spend valuable time troubleshooting errors in PDF files rather than executing productive tasks.
WCAG 2.2 isn't just a buzzword. It's a modernization in making documents accessible to everyone. The latest 2.2 update unlocks inclusion for everyone, elevates user experience for all, and paves the road for future document accessibility compliance. Ready to be a WCAG 2.2 master? CrawfordTech’s solutions and vision can help you on your compliance and inclusion journey.
On Friday, December 15th, the State of Colorado Governor’s Office of Information Technology (OIT) submitted rulemaking changes relating to HB21-1110, also known as the Colorado Anti-Discrimination Act (CADA). There’s a lot going on here, and we won’t summarize everything but instead will focus on one or two elements that relate directly to content.
It's a common problem faced by many businesses: how to use and manage legacy document systems to meet the business demands of today. For many organizations, these systems, which often involve a range of documents, data, and technologies, have been in place for many years. They can be difficult to integrate with modern platforms and applications.
In July, the USPS increased the cost of first-class mail from 63 to 66 cents. They are planning another increase in January 2024. The USPS, since 2019, has increased the cost of first-class mail by 32%.
If your company is an external print and mail service provider, you are at the end of the document production line. You have no access to the databases your clients use to create the bills, statements, notices, claims, and other transactional documents that you create. Companies usually do document composition internally. Your firm, the print/mail service provider, receives only the product of the composition step–a print-ready file such as a PDF.
Once-a-year print jobs can be a pain. If you're in document operations, it's not unusual to find out (on production day) that something changed since last year and no one told you. You might discover the data structure isn't as expected or documents aren't formatted properly for finishing equipment you upgraded since you last ran the jobs.
Recently, we talked about how Colorado local governments must comply with HB21-1110 by July 1 2024, requiring cities and counties in Colorado to have all website pages and documents accessible to people with disabilities.
In today's increasingly digital world, organizations are facing a growing imperative to ensure that their documents are accessible to all users, regardless of their abilities. This is not only a matter of social responsibility but also a legal requirement in many jurisdictions. An Enterprise Document Accessibility Platform (EDAP) can be a powerful tool in helping organizations meet these challenges.
