Reviews (1,054)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its user-friendly interface and efficient translation capabilities, ideal for those with limited technical skills. It excels in translating large volumes of products and content, supporting thousands of items effectively. The support team is frequently commended for their helpfulness and proactive approach. Offered for free, the app provides substantial functionality, although there is a desire for support beyond the current two-language limit. Integration with Shopify is seamless, enhancing its usability for e-commerce platforms.

March 31, 2024

This app is extremely hard to manage, I still can't find a way to make the translatios as every time I get into the screen is locked, I cannot edit the text, also it says Spanish for Canada and I cannot change this anywhere, and I'm not in Canada and the store is not located there, there is no market there, nothing to do with Canada and yet I have the only option to edit the Spanish for Canada, it is not even an official language there. There is no tutorial or help documentation to understand how this is made or how to configure it. No idea way it is fixed in Canada and I cannot seem to find a way to change this.

MalleusIncus
Mexico
About 2 months using the app
Shopify replied April 2, 2024

Hi, thanks for trying out Translate & Adapt. Please see your email for a response

March 19, 2024

I’m unable to translate the app.

- I’m using the Zepto Product Personalizer app, but this app doesn’t display any characters in the Translate & Adapt app. I want to translate all the text, buttons, tooltips, etc., to another language. How can I translate the Zepto app?

- Another app I’m using is Planet—Carbon‑neutral shipping. I can’t find where to translate the text, even though I can see it translated when accessed in different markets.

August Berg
Singapore
Over 1 year using the app
June 15, 2024

We cannot translate blog tags! its a limitations.

Patrizia Volpato srl
Italy
2 months using the app
June 9, 2024

CANT USE THE TRANSLATION FOR MY MARKET , THEY WANT ME TO USE IT JUST FOR PRIMARY MARKET AND I CANT CHANGE THE PRIMARY .

Albert Ansel
Morocco
About 1 hour using the app
Shopify replied June 10, 2024

Hi, we'll be in touch to help resolve issues for you

April 20, 2024

2 traductions automatique possible !
Aucun moyen ou indication pour traduire manuellement, bref application non exploitable !

BAZA BABY'S
France
About 2 months using the app
Shopify replied April 22, 2024

Although you can only auto-translate only 2 languages you can manually translate up to 20. Here's a video that shows this in action. https://youtu.be/euzdbT6rozk

March 8, 2024

the app is always shows that error message on my screen

UrbanLaws
United Kingdom
2 months using the app
Shopify replied March 9, 2024

Hi there, we apologize you've experienced this. We had a few hours yesterday where the app was down. It is up now. We'd love it if you can try again.

April 10, 2024

Je maîtres une meilleure note si on m'aide à faire traduire mais ça texte de produits en français merci

Le dispensaire animalerier de Lola
France
About 2 months using the app
Shopify replied April 12, 2024

Bonjour! Nous aimerions vous aider à faire fonctionner Translate & Adapt correctement sur votre boutique. Nous vous avons envoyé un e-mail.

April 8, 2024

UMA BOSTA es´ta me ferrando completamente e não tem suporte e não tem como desinstalar

Casa Caribena
Colombia
12 days using the app
Shopify replied April 9, 2024

Sorry to hear you're not having a good experience. We'll send you an email and help get your store however you need it to be.

September 21, 2023

Absolutely terrible.
There is no more search option when editing the translations.
Shopify as a whole gets worse and worse, apps too!!!!

My Store
Bulgaria
28 days using the app
Shopify replied September 25, 2023

Sorry to hear you are having challenges. We have reached out for more information.

October 10, 2023

i cannot open

Bodrum Kapperservice
Netherlands
9 months using the app
Shopify replied December 20, 2023

Hi, we've sent an email to work out what happened here - hopefully this was a temporary issue.