Journal tags: nsa

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It all started with a trip into the countryside one Sunday a few weeks back.

The weather has been getting better and better. The countryside was calling. Meanwhile, Jessica was getting worried about her newly-acquired driving skills getting rusty. She has her license, but doesn’t get the chance to drive very often. She signed up to a car club that lets her book a hybrid car for a few hours at a time—just enough to keep in practice, and also just enough for a little jaunt into the countryside.

We went for Sunday lunch at the Shepherd and Dog in Fulking, near to Devil’s Dyke (I swear that sentence makes sense if you live ’round these parts). It was a lovely day. The Sunday roast was good. But it was on the way back that things started to go wrong.

We had noticed that one of the front tyres was looking a little flat so we planned to stop into a garage to get that seen to. We never made it that far. The tell-tale rhythmic sounds of rubber flapping around told us that we now had a completely flat tyre. Cue panic.

Fortunately we weren’t too far from a layby. We pulled in on the side of the busy road that runs by Saddlescombe Farm.

This is when the Kafkaesque portion of the day began. Jessica had to call the car club, but reception was spotty to put it mildly. There was much frustration, repitition, and hold music.

Eventually it was sorted out enough that we were told to wait for someone from the AA who’d come by and change the tyre in a few hours. To be fair, there are worse places to be stuck on a sunny Summer’s day. We locked the car and walked off across the rolling hills to pass the time.

The guy from the AA actually showed up earlier than expected. We hurried back and then sat and watched as he did his mechanical mending. We got the all-clear to drive the car back to Brighton, as long we didn’t exceed 50 miles per hour.

By the time we got home, we were beat. What a day! I could feel the beginnings of a headache so I popped some ibuprofin to stave it off. Neither of us could be bothered cooking, so we opted for a lazy evening in front of the telly eating takeaway.

I went onto Deliveroo and realised I couldn’t even manage the cognitive overhead of deciding what to eat. So I just went to my last order—a nice mix of Chinese food—and clicked on the option to place exactly the same order again.

And so we spent our Sunday evening munching on Singapore fried noodles and catching up on the most excellent Aussie comedy series, Colin From Accounts. It was just what I needed after an eventful day.

I had just finished my last bite when I felt I needed to cough. That kicked off some wheezing. That was a bit weird. So was the itchy sensation in my ears. Like, the insides of my ears were itchy. Come to think of it, my back was feeling really itchy too.

The wheeziness was getting worse. I had been trying to pass it off, responding to Jessica’s increasingly worried questions with “I’m grand, I’ll be f…” Sorry, had to cough. Trying to clear my throat. It feels a bit constricted.

When Jessica asked if she should call 111, I nodded. Talking took a bit of effort.

Jessica described my symptoms over the phone. Then the operator asked to speak to me. I answered the same questions, but in a much wheezier way.

An ambulance was on its way. But if the symptoms got worse, we should call 999.

The symptoms got worse. Jessica called 999. The ambulance arrived within minues.

The two paramedics, Alastair and Lucy, set to work diagnosing the problem. Let’s go into the ambulance, they said. They strapped a nebuliser onto my face which made breathing easier. It also made everything I said sound like a pronouncement from Bane.

They were pretty sure it was anaphylaxis. I’ve never been allergic to anything in my life, but clearly I was reacting to something. Was it something in the Chinese food? Something in the countryside?

In any case, they gave me a jab of antihistamine into my arm and took us to the emergency room.

By the time we got there, I was feeling much better. But they still needed to keep me under observation. So Jessica and I spent a few hours sitting in the hallway. Someone came by every now and then to check on me and offer us some very welcome cups of tea.

Once it was clear that I was fully recovered, I was discharged with a prescription for an EpiPen.

I picked up the prescription the next day. Having an EpiPen filled with adrenaline was reassuring but it was disconcerting not knowing what caused my anaphylactic reaction in the first place.

After that stressful weekend, life went back to normal, but with this cloud of uncertainty hovering above. Was that it? Would it happen again? Why did it happen?

The weather stayed nice all week. By the time the next weekend rolled around, I planned to spend it doing absolutely nothing. That was just as well, because when I woke up on Saturday morning, I had somehow managed to twist something in my shoulder. I guess I’m at that age now where I can injure myself in my sleep.

I took some neproxin, which helped. After a while, the pain was gone completely.

Jessica and I strolled to the park and had brunch in a nice local café. Then we strolled home and sat out in the garden, enjoying the sunshine.

I was sitting there reading my book when I noticed it. The insides of my ears. They were getting itchy. I swallowed nervously. Was it my imagination or did that swallowing sensation feel slightly constricted. And is that a wheeze I hear?

It was happening again.

The symptoms continued to get worse. Alright, it was time to use that EpiPen. I had read the instructions carefully so I knew just what to do. I did the EpiPen mambo: hold, jab, press.

It worked. We called 999 (as instructed) and were told to go the emergency room. This time we went by taxi.

I checked in, and then sat in the waiting room. I noticed that everyone else had white wristbands, but mine was red. I guess my place in the triage was high priority.

As I sat there, I could feel some of those symptoms returning, but very slowly. By the time we saw someone, there was no mistaking it. The symptoms were coming back.

I was hooked up to the usual instruments—blood pressure, heart rate, blood oxygen—while the hospital staff conferred about what to do. I was getting a bit clammy. I started to feel a bit out of it.

Beep, beep! One of those numbers—blood oxygen?—had gone below a safe threshold. I saw the staff go into action mode. Someone hit a button—the red light in the ceiling started flashing. Staff who had been dealing with other patients came to me.

Instructions were spoken clearly and efficiently, then repeated back with equal clarity and efficiency. “Adrenaline. One in ten thousand.” “Adrenaline. One in ten thousand.” They reclined my chair, elevated my legs, pulled down my trousers, and gave me my second shot in one day.

It worked. I started to feel much better straight away. But once again, I needed to be kept under observation. I was moved to the “recus” ward, passing through the corridor that was so familiar from the previous weekend.

This time we’d spend a grand total of twelve hours in the hospital. Once again, it was mercifully uneventful. But it gave us the opportunity to put two and two together. What was the common thread between both episodes?

Ibuprofin. Neproxin. They’re both non-steroidal anti-inflammatory drugs (NSAIDS). That fits

Foods are the most common trigger in children and young adults, while medications and insect bites and stings are more common in older adults. … Any medication may potentially trigger anaphylaxis. The most common are β-lactam antibiotics (such as penicillin) followed by aspirin and NSAIDs.

The doctors agreed—the connection looked pretty clear. I saw my GP a few days later and she’s reffered me to an allergy-testing clinic to confirm it. That might take a while though. In the meantime, I also got another prescription for more EpiPens.

Hopefully I won’t need them. I’m very, very glad that I don’t appear to be allergic to a foodstuff. I’d rather do without ibuprofin and aspirin than have to vigilantly monitor my diet.

But I do need to get into the habit of making sure I’ve got at least one EpiPen with me wherever I go. I’ll probably never need to use it. I feel like I’ve had enough anaphylaxis in the past couple of weeks to last me a lifetime.

Oh, and one more thing. I know everyone says this after dealing with some kind of health emergency in this country, but I’m going to say it anyway:

The NHS is easily the best thing ever invented in the UK. Everyone I dealt with was fantastic. It was all in a day’s work for them, but I am forever in their debt (whereas had this happened in, say, the USA, I would forever be in a much more literal debt).

Thank you, NHS!

Empire State

I’m in New York. Again. This time it’s for Google’s AMP Conf, where I’ll be giving ‘em a piece of my mind on a panel.

The conference starts tomorrow so I’ve had a day or two to acclimatise and explore. Seeing as Google are footing the bill for travel and accommodation, I’m staying at a rather nice hotel close to the conference venue in Tribeca. There’s live jazz in the lounge most evenings, a cinema downstairs, and should I request it, I can even have a goldfish in my room.

Today I realised that my hotel sits in the apex of a triangle of interesting buildings: carrier hotels.

32 Avenue Of The Americas.Telephone wires and radio unite to make neighbors of nations

Looming above my hotel is 32 Avenue of the Americas. On the outside the building looks like your classic Gozer the Gozerian style of New York building. Inside, the lobby features a mosaic on the ceiling, and another on the wall extolling the connective power of radio and telephone.

The same architects also designed 60 Hudson Street, which has a similar Art Deco feel to it. Inside, there’s a cavernous hallway running through the ground floor but I can’t show you a picture of it. A security guard told me I couldn’t take any photos inside …which is a little strange seeing as it’s splashed across the website of the building.

60 Hudson.HEADQUARTERS The Western Union Telegraph Co. and telegraph capitol of the world 1930-1973

I walked around the outside of 60 Hudson, taking more pictures. Another security guard asked me what I was doing. I told her I was interested in the history of the building, which is true; it was the headquarters of Western Union. For much of the twentieth century, it was a world hub of telegraphic communication, in much the same way that a beach hut in Porthcurno was the nexus of the nineteenth century.

For a 21st century hub, there’s the third and final corner of the triangle at 33 Thomas Street. It’s a breathtaking building. It looks like a spaceship from a Chris Foss painting. It was probably designed more like a spacecraft than a traditional building—it’s primary purpose was to withstand an atomic blast. Gone are niceties like windows. Instead there’s an impenetrable monolith that looks like something straight out of a dystopian sci-fi film.

33 Thomas Street.33 Thomas Street, New York

Brutalist on the outside, its interior is host to even more brutal acts of invasive surveillance. The Snowden papers revealed this AT&T building to be a centrepiece of the Titanpointe programme:

They called it Project X. It was an unusually audacious, highly sensitive assignment: to build a massive skyscraper, capable of withstanding an atomic blast, in the middle of New York City. It would have no windows, 29 floors with three basement levels, and enough food to last 1,500 people two weeks in the event of a catastrophe.

But the building’s primary purpose would not be to protect humans from toxic radiation amid nuclear war. Rather, the fortified skyscraper would safeguard powerful computers, cables, and switchboards. It would house one of the most important telecommunications hubs in the United States…

Looking at the building, it requires very little imagination to picture it as the lair of villainous activity. Laura Poitras’s short film Project X basically consists of a voiceover of someone reading an NSA manual, some ominous background music, and shots of 33 Thomas Street looming in its oh-so-loomy way.

A top-secret handbook takes viewers on an undercover journey to Titanpointe, the site of a hidden partnership. Narrated by Rami Malek and Michelle Williams, and based on classified NSA documents, Project X reveals the inner workings of a windowless skyscraper in downtown Manhattan.

Thinking Small

Jason Santa Maria, AKA Stan, is the man. Here’s here at An Event Apart in Boston to talk about Thinking Small. He’s my warm-up man.

He begin in the 1980s; Christmas day in the Santa Maria household—Jason gets Castle Greyskull. One Christmas, his parents played a cruel joke on him. Instead of getting him toys, they got him books. But these books were better than regular books. They were choose-your-own-adventure books; classics like You Are A Shark and War With the Evil Power Master. The best part is that they are interactive. Of course you cheat. You go back and see what would have happened if you had made a different decision. Let’s look at the decisions we make when we are building website. Jason will show us seven small decisions that change the outcome of a finished website.

Be a thinker

Don’t just dive into moving shit around in Photoshop. Stop and figure out the problem before trying to come up with a solution. Take a look at the Enterprise car rental site. It’s not terrible but it’s also not exciting. It’s just bland.

Take a step back. Start with sketching. Sketching isn’t about being able to draw, it’s about being able to think. Jason started a Flickr group for people to upload one page from their sketch book, no matter how crappy it looks.

At the beginning of a project, get acquainted with it. Get a feel for the content.

Find the message

The difference between good design and great design is intelligence.

Sum up a website with a message, as if you were introducing a friend at a party—what’s important? Everything on the site should communicate that message. The White House website does this. So does A Working Library.

Be a reverse engineer

Come at things from a different angle. Jason played Layer Tennis recently with Derek Powazek. They decided to play around with the format by introducing three truths and a lie. This prompted new ways of thinking about what they were producing.

Take lessons from improv. Play the “yes” game in brainstorming sessions. Take what people are offering and add to it.

Plot it out

Jason comes from traditional graphic design background of grids and systems. Cue obligatory Vignelli quote. But how big should your grid be? Just because you can go to 960 pixels doesn’t mean you should. Don’t blindly approach grids from a set size. The space on the screen is a valuable design tool. You can use for your grid but you can also use it for whitespace. Brockman says:

The grid system is an aid not a guarantee.

There are other kinds of grids, not just columns. It’s about choice. How do you choose to fill that space? 960 pixels is not right for everyone. Stop and consider. Big Cartel feels small and approachable because it doesn’t go full width. That fits the message it wants to communicate.

Grids don’t necessarily have to be uniform. Yet most grid tools start from that assumption. It seems like a small decision but it effects everything further down the line.

Think horizontally, then vertically

Thing of the page as a delicious parfait. The design of Jason’s own site can adapt to the content. His grid is just some horizontal strips. The different sections can then work together or stand alone. Within each layer there are then sub-layers. Only then does Jason think about how things line up vertically.

Design systems, not pages.

Stop, modulate and listen

Jason wrote a 24 Ways article on modular layout systems. You can narrow page elements down to identifier, size and placement: what it is, how big it is and where it goes. You can then apply those things to class names. Have classes for identification, size and placement. Then combine those classes e.g. class="pic two left" or class="pic seven right". Clients like the self-documenting nature of this.

Be a matchmaker

The state of type on the web today is still questionable. The choice isn’t large. It’s as if Netflix only offered four films for you to choose from. But type on the web is going to change soon. The conversations are already happening. In the next six months to a year, you will see more of a push for understanding of type and how to use type. Jason has some rules of thumb when choosing typefaces:

  • Don’t use two script typefaces together. Or two sans-serifs together (or two serifs together), for that matter. One of each is a good rule of thumb.
  • Pair fonts from the same designer. Perpetua and Gill Sans go great together because they were both made by that loony Eric Gill.
  • Find harmony and structure. Bedoni and Futura are very different; one is serif and one is sans-serif. And yet they share geometric forms.
  • Conversely, look for contrast. Caslon and Garamond are too similar to use together.

Step by step, all those decisions add up. It’s like Stewart Brand says in How Buildings Learn. People don’t begin building a house and plan for adding an addition but over time, bit by bit, you add to the house. Buildings adapt over time. So do websites.

The small decisions add up even if you don’t realise it at the time.

Boarding

Dave wrote a while back about an experiment he conducted in paperless air travel. Today I travelled from Heathrow to Frankfurt without wasting a drop of ink.

I flew with Lufthansa who are now offering mobile boarding passes. You can get a test boarding pass sent to your phone by SMS or email if you want to see how it works. In my case, I went to the boarding pass URL in a desktop browser, saved the page as a PDF and slapped that onto my iPod Touch using FileMagnet.

It worked a treat. When I was going through security and when I was boarding the plane, I showed my passport and my iPod. They took the iPod, put it under the same scanner they were using for paper boarding passes and scanned the QR code on the screen.

I like paper as much as the next dead-tree fetishist but this was one instance where I was happy to go digital.

Mobile boarding pass