Journal tags: install

My bug report on Apple’s websites-in-the-dock feature on desktop has me thinking about how starkly different it is on mobile.

On iOS if you want to add a website to your home screen, good luck. The option is buried within the “share” menu.

First off, it makes no sense that adding something to your homescreen counts as sharing. Secondly, how is anybody supposed to know that unless they’re explicitly told.

It’s a similar situation on Android. In theory you can prompt the user to install a progressive web app using the botched BeforeInstallPromptEvent. In practice it’s a mess. What it actually does is defer the installation prompt so you can offer it a more suitable time. But it only works if the browser was going to offer an installation prompt anyway.

When does Chrome on Android decide to offer the installation prompt? It’s a mix of required criteria—a web app manifest, some icons—and an algorithmic spell determined by the user’s engagement.

Other browser makers don’t agree with this arbitrary set of criteria. They quite rightly say that a user should be able to add any website to their home screen if they want to.

What we really need is an installation API: a way to programmatically invoke the add-to-homescreen flow.

Now, I know what you’re going to say. The security and UX implications would be dire. But this should obviously be like geolocation or notifications, only available in secure contexts and gated by user interaction.

Think of it like adding something to the clipboard: it’s something the user can do manually, but the API offers a way to do it programmatically without opening it up to abuse.

(I’d really love it if this API also had a declarative equivalent, much like I want button type="share" for the Web Share API. How about button type="install"?)

People expect this to already exist.

The beforeinstallprompt flow is an absolute mess. Users deserve better.

Apple announced some stuff about artificial insemination at their WorldWide Developer Conference, none of which interests me one whit. But we did get a twitch of the webkit curtains to let us know what’s coming in Safari. That does interest me.

I’m really pleased to see that on desktop, websites that have been added to the dock will be able to intercept links for that domain:

Now, when a user clicks a link, if it matches the scope of a web app that the user has added to their Dock, that link will open in the web app instead of their default web browser.

Excellent! This means that if I click on a link to thesession.org from, say, my Mastodon site-in-the-dock, it will open in The Session site-in-the-dock. Make sure you’ve got the scope property set in your web app manifest.

I have a few different sites added to my dock: The Session, Mastodon, Google Calendar. Sure beats the bloat of Electron apps.

I have encountered a small bug. I’ll describe it here because I have no idea where to file it.

It’s to do with Spaces, Apple’s desktop management thingy. Maybe they don’t call it Spaces anymore. Maybe it’s called Mission Control now. Or Stage Manager. I can’t keep track.

Anyway, here are the steps to reproduce:

1. In Safari on Mac, go to a website like adactio.com
2. From either the File menu or the share icon, select Add to dock.
3. Click on the website’s icon in the dock to open it.
4. Using Apple’s desktop management (Spaces?) available through the F3 key, drag that window to a desktop other than desktop 1.
5. Right click on the site’s icon in the dock and select Options, then Assign To, then This Desktop.
6. Quit the app/website.
7. Return to desktop 1.

Expected behaviour: when I click on the icon in the dock to open the site, it will open in the desktop that it has been assigned to.

Observed behaviour: focus moves to the desktop that the site has been assigned to, but it actually opens in desktop 1.

If someone from Apple is reading, I hope that’s useful.

On the one hand, I hope this isn’t one of those bugs that only I’m experiencing because then I’ll feel foolish. On the other hand, I hope this is one of those bugs that only I’m experiencing because then others don’t have to put up with the buggy behaviour.

I was impressed with how Safari now allows you to add websites to the dock:

It feels great to have websites that act just like other apps. I like that some of the icons in my dock are native, some are web apps, and I mostly don’t notice the difference.

Trys liked it too:

For all intents and purposes, this is a desktop application created without a single line of Swift or Objective-C, or any heavy Electron wrappers.

Oh, and the application can work offline! Service workers, and browser storage are more than stable enough to handle a variety of offline loading patterns. These are truly exciting times to be building for the web!

There was one aspect that I was particularly pleased with. External links:

Links within a Safari-installed web app respect your default browser choice.

Excellent! Except it’s no longer true. At least not in some cases. The behaviour is inconsisent but I’m running the latest version of Safari on the latest version of Sonoma, and now external links in a Safari-installed web app are broken. They just stay in the same application.

I thought maybe it was related to whether the website’s manifest file has the display value set to “standalone” rather than, say, “minimal ui”. Maybe the “standalone” instruction is being taken literally? But even when I change the value I’m still getting the broken behaviour.

This may sound like a small thing, but it completely changes the feel of using the web app. Instead of feeling like “I’m using an app that just happens to be on the web”, it now feels like “I’m using a web browser but with fewer features.”

I’ve been loving having Mastodon as a standalone app in my dock. It used to be that if I clicked on a link in a Mastodon post, it would open in my browser of choice (Firefox) where I could then bookmark it, or do any other tasks that my browser offers me. Now if I click on a link in Mastodon, I’m stuck in the same “app”. It feels horribly stifling.

I can right-click on a link and get options that still keep me in the same app, like “Open link” or “Open Link in New Window.” To actually open the link in my web browser, I have to select “Copy Link”, then go to my web browser, open a new tab, and paste the link in there.

This is broken. I hope it isn’t intentional. Maybe I’m just at the receiving end of some weird glitch. If this stays this way, I’ll probably just remove the Safari-installed web apps from my dock. They feel pointless if they’re just roach motels.

I’d love to file a bug for this, but this isn’t a Webkit bug, it’s a Safari bug (and the Webkit bug tracker is at pains to point out that Webkit and Safari are not the same thing). But have you ever tried to file a bug with Apple? Good luck!

Anyway, I sincerely hope that this change will be walked back. Otherwise websites in the dock are dead in the water.

I updated my Mac to the newest operating system, Sonoma. I did this to try out the new “add to Dock” feature in Safari. It’s like the “add to Homescreen” action on iOS.

Before I get into what’s good, I have to start by ranting about a big problem on both desktop and mobile: discovery.

First of all, you have to know that a square with an arrow sticking out of it means “share”.

Okay, I can buy it. It’s no better or worse than the three horizontal lines of a hamburger icon, or the three horizontal dots of a kebab icon. And whereas the hamburger and kebab icons are used as a catch-all cupboard to sweep all your rubbish into, at least this icon has a specific meaning. It means share, right?

Well, it used to. But now it’s also home to “add to Homescreen” and “add to Dock”. Neither of those actions are sharing.

Stretching semantics, I suppose you could say you’re sharing something with yourself.

Anyway, this is the biggest issue with progressive web apps on both iOS and Mac. Regardless of how well they work, there’s not much point if most people don’t know the option exists.

(Update: Jen rightly points out that you can also get to “add to Dock” from the file menu. Doh! How did I miss that‽)

Discovery aside, I was interested to see how Safari handles web apps on desktop compared to how Chrome does it.

I’ve had one or two web apps in my dock for a while, installed through Chrome. Google Meet is one of them. I use it quite a bit, and honestly it feels no different to using a native desktop app.

One annoyance is that the Chrome browser also automatically launches whenever I launch the Google Meet icon in my dock. This wouldn’t matter if Chrome were my default browser, but I use Firefox. So whenever I’m using the Google Meet web app, there’s a Google Chrome icon hanging around in my dock, saying “gizza job, I can do that.”

I opened Google Meet in Safari and then selected “add to Dock” from the square with an arrow sticking out of it. Then I quit Safari. I was delighted to see that when I launched the Google Meet web app from the dock, it didn’t automatically launch Safari! Excellent!

Even better, links within a Safari-installed web app respect your default browser choice. What I mean is, previously when I had Google Meet installed via Chrome, if I clicked an external link in Google Meet it opened in Chrome. But now with the Google Meet installed via Safari, external links open in Firefox, my browser of choice. Very good!

But the Safari-installed version of Google Meet is, alas, over-zealous with permissions. I have to grant access to my microphone and camera every single time I launch it. Previously—with the version installed via Chrome—it remembered my choice.

Now I don’t know if the behaviour in the Safari-installed version is a deliberate choice made for security reasons, or if it’s a bug. I suspect it’s a bug. After all, on iOS you get access to more permissions if a site is added to the homescreen—it’s the only way to ask for permissions for notifications, for example.

I added a few more sites to my dock: mastodon.social and thesession.org. They both work really well as standalone apps.

Interestingly, if I click a link to thesession.org from within the mastodon.social standalone web app (or the other way around), the link opens in my default browser. So the web apps don’t “own” the domains. That’s fine, although I wonder if it violates the principle of least surprise—perhaps the expectation is that the installed web app is the preffered owner of that link.

I also tried adding Google Calendar to my dock. Ironically, I can only do this with Safari. For some reason, Google have chosen not to make their calendar a progressive web app …which means there’s no option to install it from Google Chrome.

They’re missing a trick there. It’s the perfect candidate for being a standalone app.

Actually, I take that back. Gmail is the perfect candidate for being a standalone app …and yet it’s not a progressive web app. Very odd!

With Safari, you can add any website to the dock. It doesn’t need to be a progressive web app. But the installation experience works best if there’s a manifest file pointing to some nice icons.

As it turned out, Google Calendar runs like an absolute dog in Safari (and therefore as a Safari-installed web app). Before you cry conspiracy, note that it runs absolutely fine in Firefox. I know because I use it in Firefox every day. But I can’t add it to my dock from Firefox because Mozilla turned their back on progressive web apps a while back. A bad decision.

Google Calendar isn’t the only thing that runs slowly in Safari’s engine. This page on The Session has a very large DOM and a badly-coded in-page search (I know, I know, I need to improve it). It works fine in other browsers but Safari struggles mightily.

(Update: I tried using Google Calendar from Safari again and it seems to be running just fine now. Maybe I caught it on a bad day? In any case, I’ve added it to the dock now and it’s feeling good as a standalone app.)

Still, aside from a few annoying little things around permissions and performance—and the situation with discovery—it feels great to have websites that act just like other apps. I like that some of the icons in my dock are native, some are web apps, and I mostly don’t notice the difference.

I wonder if there’s much point using wrappers like Electron any more? I feel like they were mostly aiming to get that parity with native apps in having a standalone application launched from the dock.

Now all you need is a website.

I wrote about how I created a page on The Session with instructions for installing the site to your home screen. When I said that I included screenshots on that page, I may have underplayed the effort involved. It was real faff.

I’ve got an iPhone so generating screenshots (and video) from that wasn’t too bad. But I don’t have access to an Android phone. I found myself scouring the web for templates that I could use to mockup a screenshot of the address bar.

That got me thinking…

Wouldn’t it be cool if there were a service that generated those screenshots for you? You give it a URL, and it spits out screenshots of the site complete with overlays showing the installation flow on Android and iOS. It could even generate the img markup, complete with differently-scaled images for the srcset attribute.

Download the images. Copy that markup. Paste it into a page on your site. Boom! Now you’ve got somewhere to point your visitors to if you’d like them to install your progressive web app.

There are already some services out there for generating screenshots of mobile phones but they’re missing is the menu overlays for adding to home screen.

The devrels at both Google and Microsoft have been doing a great job of promoting progressive web apps. They’ve built tools to help you with tasks like generating icons or creating your web app manifest. It would be sooooo nifty if those tools also generated instructional screenshots for adding to home screen!

I don’t know about you, but it seems like everyone I follow on Twitter is playing Wordle. Although I don’t play the game myself, I think it’s pretty great.

Not only does Wordle have a very sweet backstory, but it’s also unashamedly on the web. If you want to play, you go to the URL powerlanguage.co.uk/wordle. That’s it. No need to download an app.

That hasn’t stopped some nefarious developers trying to trick people into downloading their clones of Wordle from app stores. App stores, which are meant to be curated and safe, are in fact filled with dodgy knock-offs and scams. Contrary to popular belief, the web is quite literally a safer bet.

Wordle has a web app manifest, which means you can add it to your home screen and it will behave just like a native app (although I don’t believe it has offline support). That’s great, but the process of adding a web app to your home screen on iOS is ludicrously long-winded.

Macworld published an article detailing how to get the real Wordle app on your iPhone or iPad. On the one hand it’s great to see this knowledge being spread. On the other hand it’s dispiriting that it’s even necessary to tell people that they can do this, like it’s a hidden nerdy secret just for power users.

At this point I’ve pretty much given up on Apple ever doing anything about this pathetic situation. So what can I do instead?

Well, taking my cue from that Macworld article, the least I can do is inform people how they can add a progressive web app to their home screen.

That’s what I’ve done on thesession.org. I’ve published a page on how to install The Session to your home screen.

On both Android and iPhone the journey to installing a progressive web app begins with incomprehensible iconography. On Android you must first tap on the unlabeled kebab icon—three vertical dots. On iOS you must first tap on the unlabeled share icon—a square with an arrow coming out of it.

When it comes to mobile operating systems, consumer choice means you choose which kind of mystery meat to eat.

I’ve included screenshots to help people identify these mysterious portals. For iOS I’ve also included a video to illustrate the quest to find the secret menu item buried beneath the share icon.

I’ve linked to the page with the installation instructions from the site’s “help” page and the home page.

Handy tip: when you’re adding a start_url value to your web app manifest, it’s common to include a query string like this:

start_url: "/?homescreen"

I’m guessing most people to that so they can get analytics on how many people are starting from an icon tap. I don’t do analytics on The Session but I’m still using that query string in my start_url. On the home page of the site, I check for the existence of the query string. If it exists, I don’t show the link to the installation page. So once someone has installed the site to their home screen, they shouldn’t see that message when they launch The Session.

If you’ve got a progressive web app, it might be worth making a page with installation instructions rather than relying on browsers to proactively inform your site’s visitors. You’d still need to figure out the right time and place to point people to that page, but at least the design challenge would be in your hands.

Should you decide to take a leaf out of the Android and iOS playbooks and use mystery meat navigation to link to such a page, there’s an emoji you could potentially use: 📲

It’s still worse than using actual words, but it might be better than some random combination of dots, squares and arrows.

(I’m not really serious about using that emoji, but if you do, be sure to use a sensible aria-label value on the enclosing a element.)

I started getting some emails recently from people having issues using The Session. The issues sounded similar—an interactive component that wasn’t, well …interacting.

When I asked what device or browser they were using, the answer came back the same: Safari on iPad. But not a new iPad. These were older iPads running older operating systems.

Now, remember, even if I wanted to recommend that they use a different browser, that’s not an option:

Safari is the only browser on iOS devices.

I don’t mean it’s the only browser that ships with iOS devices. I mean it’s the only browser that can be installed on iOS devices.

You can install something called Chrome. You can install something called Firefox. Those aren’t different web browsers. Under the hood they’re using Safari’s rendering engine. They have to.

It gets worse. Not only is there no choice when it comes to rendering engines on iOS, but the rendering engine is also tied to the operating system.

If you’re on an old Apple laptop, you can at least install an up-to-date version of Firefox or Chrome. But you can’t install an up-to-date version of Safari. An up-to-date version of Safari requires an up-to-date version of the operating system.

It’s the same on iOS devices—you can’t install a newer version of Safari without installing a newer version of iOS. But unlike the laptop scenario, you can’t install any version of Firefox of Chrome.

It’s disgraceful.

It’s particularly frustrating when an older device can’t upgrade its operating system. Upgrades for Operating system generally have some hardware requirements. If your device doesn’t meet those requirements, you can’t upgrade your operating system. That wouldn’t matter so much except for the Safari issue. Without an upgraded operating system, your web browsing experience stagnates unnecessarily.

For want of a nail…

• A website feature isn’t working so
• you need to upgrade your browser which means
• you need to upgrade your operating sytem but
• you can’t upgrade your operating system so
• you need to buy a new device.

Apple doesn’t allow other browsers to be installed on iOS devices so people have to buy new devices if they want to use the web. Handy for Apple. Bad for users. Really bad for the planet.

It’s particularly galling when it comes to iPads. Those are exactly the kind of casual-use devices that shouldn’t need to be caught in the wasteful cycle of being used for a while before getting thrown away. I mean, I get why you might want to have a relatively modern phone—a device that’s constantly with you that you use all the time—but an iPad is the perfect device to just have lying around. You shouldn’t feel pressured to have the latest model if the older version still does the job:

An older tablet makes a great tableside companion in your living room, an effective e-book reader, or a light-duty device for reading mail or checking your favorite websites.

Hang on, though. There’s another angle to this. Why should a website demand an up-to-date browser? If the website has been built using the tried and tested approach of progressive enhancement, then everyone should be able to achieve their goals regardless of what browser or device or operating system they’re using.

On The Session, I’m using progressive enhancement and feature detection everywhere I can. If, for example, I’ve got some JavaScript that’s going to use querySelectorAll and addEventListener, I’ll first test that those methods are available.

if (!document.querySelectorAll || !window.addEventListener) {
  // doesn't cut the mustard.
  return;
}

I try not to assume that anything is supported. So why was I getting emails from people with older iPads describing an interaction that wasn’t working? A JavaScript error was being thrown somewhere and—because of JavaScript’s brittle error-handling—that was causing all the subsequent JavaScript to fail.

I tracked the problem down to a function that was using some DOM methods—matches and closest—as well as the relatively recent JavaScript forEach method. But I had polyfills in place for all of those. Here’s the polyfill I’m using for matches and closest. And here’s the polyfill I’m using for forEach.

Then I spotted the problem. I was using forEach to loop through the results of querySelectorAll. But the polyfill works on arrays. Technically, the output of querySelectorAll isn’t an array. It looks like an array, it quacks like an array, but it’s actually a node list.

So I added this polyfill from Chris Ferdinandi.

That did the trick. I checked with the people with those older iPads and everything is now working just fine.

For the record, here’s the small collection of polyfills I’m using. Polyfills are supposed to be temporary. At some stage, as everyone upgrades their browsers, I should be able to remove them. But as long as some people are stuck with using an older browser, I have to keep those polyfills around.

I wish that Apple would allow other rendering engines to be installed on iOS devices. But if that’s a hell-freezing-over prospect, I wish that Safari updates weren’t tied to operating system updates.

Apple may argue that their browser rendering engine and their operating system are deeply intertwingled. That line of defence worked out great for Microsoft in the ‘90s.

Safari is the only browser on iOS devices.

I don’t mean it’s the only browser that ships with iOS devices. I mean it’s the only browser that can be installed on iOS devices.

You can install something called Chrome. You can install something called Firefox. Those aren’t different web browsers. Under the hood they’re using Safari’s rendering engine. They have to. The app store doesn’t allow other browsers to be listed. The apps called Chrome and Firefox are little more than skinned versions of Safari.

If you’re a web developer, there are two possible reactions to hearing this. One is “Duh! Everyone knows that!”. The other is “What‽ I never knew that!”

If you fall into the first category, I’m guessing you’ve been a web developer for a while. The fact that Safari is the only browser on iOS devices is something you’ve known for years, and something you assume everyone else knows. It’s common knowledge, right?

But if you’re relatively new to web development—heck, if you’ve been doing web development for half a decade—you might fall into the second category. After all, why would anyone tell you that Safari is the only browser on iOS? It’s common knowledge, right?

So that’s the situation. Safari is the only browser that can run on iOS. The obvious follow-on question is: why?

Apple at this point will respond with something about safety and security, which are certainly important priorities. So let me rephrase the question: why on iOS?

Why can I install Chrome or Firefox or Edge on my Macbook running macOS? If there are safety or security reasons for preventing me from installing those browsers on my iOS device, why don’t those same concerns apply to my macOS device?

At one time, the mobile operating system—iOS—was quite different to the desktop operating system—OS X. Over time the gap has narrowed. At this point, the operating systems are converging. That makes sense. An iPhone, an iPad, and a Macbook aren’t all that different apart from the form factor. It makes sense that computing devices from the same company would share an underlying operating system.

As this convergence continues, the browser question is going to have to be decided in one direction or the other. As it is, Apple’s laptops and desktops strongly encourage you to install software from their app store, though it is still possible to install software by other means. Perhaps they’ll decide that their laptops and desktops should only be able to install software from their app store—a decision they could justify with safety and security concerns.

Imagine that situation. You buy a computer. It comes with one web browser pre-installed. You can’t install a different web browser on your computer.

You wouldn’t stand for it! I mean, Microsoft got fined for anti-competitive behaviour when they pre-bundled their web browser with Windows back in the 90s. You could still install other browsers, but just the act of pre-bundling was seen as an abuse of power. Imagine if Windows never allowed you to install Netscape Navigator?

And yet that’s exactly the situation in 2020.

You buy a computing device from Apple. It might be a Macbook. It might be an iPad. It might be an iPhone. But you can only install your choice of web browser on one of those devices. For now.

It is contradictory. It is hypocritical. It is indefensible.

There’s an interesting thread on Github about the tongue-twistingly named beforeinstallpromt JavaScript event.

Let me back up…

Progressive web apps. You know what they are, right? They’re websites that have taken their vitamins. Specifically, they’re responsive websites that:

1. are served over HTTPS,
2. have a web app manifest, and
3. have a service worker handling the offline scenario.

The web app manifest—a JSON file of metadata—is particularly useful for describing how your site should behave if someone adds it to their home screen. You can specify what icon should be used. You can specify whether the site should launch in a browser or as a standalone app (practically indistinguishable from a native app). You can specify which URL on the site should be used as the starting point when the site is launched from the home screen.

So progressive web apps work just fine when you visit them in a browser, but they really shine when you add them to your home screen. It seems like pretty much everyone is in agreement that adding a progressive web app to your home screen shouldn’t be an onerous task. But how does the browser let the user know that it might be a good idea to “install” the web site they’re looking at?

The Samsung Internet browser does ambient badging—a + symbol shows up to indicate that a website can be installed. This is a great approach!

I hope that Chrome on Android will also use ambient badging at some point. To start with though, Chrome notified users that a site was installable by popping up a notification at the bottom of the screen. I think these might be called “toasts”.

Needless to say, the toast notification wasn’t very effective. That’s because we web designers and developers have spent years teaching people to immediately dismiss those notifications without even reading them. Accept our cookies! Sign up to our newsletter! Install our native app! Just about anything that’s user-hostile gets put in a notification (either a toast or an overlay) and shoved straight in the user’s face before they’ve even had time to start reading the content they came for in the first place. Users will then either:

1. turn around and leave, or
2. use muscle memory reach for that X in the corner of the notification.

A tiny fraction of users might actually click on the call to action, possibly by mistake.

Chrome didn’t abandon the toast notification for progressive web apps, but it did change when they would appear. Rather than the browser deciding when to show the prompt—usually when the user has just arrived on the site—a new JavaScript event called beforeinstallprompt can be used.

It’s a bit weird though. You have to “capture” the event that fires when the prompt would have normally been shown, subdue it, hold on to that event, and then re-release it when you think it should be shown (like when the user has completed a transaction, for example, and having your site on the home screen would genuinely be useful). That’s a lot of hoops. Here’s the code I use on The Session to only show the installation prompt to users who are logged in.

The end result is that the user is still shown a toast notification, but at least this time it’s the site owner who has decided when it will be shown. The Chrome team call this notification “the mini-info bar”, and Pete acknowledges that it’s not ideal:

The mini-infobar is an interim experience for Chrome on Android as we work towards creating a consistent experience across all platforms that includes an install button into the omnibox.

I think “an install button in the omnibox” means ambient badging in the browser interface, which would be great!

Anyway, back to that thread on Github. Basically, neither Apple nor Mozilla are going to implement the beforeinstallprompt event (well, technically Mozilla have implemented it but they’re not going to ship it). That’s fair enough. It’s an interim solution that’s not ideal for all reasons I’ve already covered.

But there’s a lot of pushback. Even if the details of beforeinstallprompt are troublesome, surely there should be some way for site owners to let users know that can—or should—install a progressive web app? As a site owner, I have a lot of sympathy for that viewpoint. But I also understand the security and usability issues that can arise from bad actors abusing this mechanism.

Still, I have to hand it to Chrome: even if we put the beforeinstallprompt event to one side, the browser still has a mechanism for letting users know that a progressive web app can be installed—the mini info bar. It’s not a great mechanism, but it’s better than nothing. Nothing is precisely what Firefox and Safari currently offer (though Firefox is experimenting with something).

In the case of Safari, not only do they not provide a mechanism for letting the user know that a site can be installed, but since the last iOS update, they’ve buried the “add to home screen” option even deeper in the “sharing sheet” (the list of options that comes up when you press the incomprehensible rectangle-with-arrow-emerging-from-it icon). You now have to scroll below the fold just to find the “add to home screen” option.

So while I totally get the misgivings about beforeinstallprompt, I feel that a constructive alternative wouldn’t go amiss.

And that’s all I have to say about that.

Except… there’s another interesting angle to that Github thread. There’s talk of allowing sites that are launched from the home screen to have access to more features than a site inside a web browser. Usually permissions on the web are explicitly granted or denied on a case-by-case basis: geolocation; notifications; camera access, etc. I think this is the first time I’ve heard of one action—adding to the home screen—being used as a proxy for implicitly granting more access. Very interesting. Although that idea seems to be roundly rejected here:

A key argument for using installation in this manner is that some APIs are simply so powerful that the drive-by web should not be able to ask for them. However, this document takes the position that installation alone as a restriction is undesirable.

Then again:

I understand that Chromium or Google may hold such a position but Apple’s WebKit team may not necessarily agree with such a position.

I got an intriguing email recently from someone who’s a member of The Session, the community website about Irish traditional music that I run. They said:

When I recently joined, I used my tablet to join. Somewhere I was able to download The Session app onto my tablet.

But there is no native app for The Session. Although, as it’s a site that I built, it is, a of course, progressive web app.

They went on to say:

I wanted to put the app on my phone but I can’t find the app to download it. Can I have the app on more than one device? If so, where is it available?

I replied saying that yes, you can absolutely have it on more than one device:

But you don’t find The Session app in the app store. Instead you go to the website https://thesession.org and then add it to your home screen from your browser.

My guess is that this person had added The Session to the home screen of their Android tablet, probably following the “add to home screen” prompt. I recently added some code to use the window.beforeinstallprompt event so that the “add to home screen” prompt would only be shown to visitors who sign up or log in to The Session—a good indicator of engagement, I reckon, and it should reduce the chance of the prompt being dismissed out of hand.

So this person added The Session to their home screen—probably as a result of being prompted—and then used it just like any other app. At some point, they didn’t even remember how the app got installed:

Success! I did it. Thanks. My problem was I was looking for an app to download.

On the one hand, this is kind of great: here’s an example where, in the user’s mind, there’s literally no difference between the experience of using a progressive web app and using a native app. Win!

But on the other hand, the expectation is still that apps are to be found in an app store, not on the web. This expectation is something I wrote about recently (and Justin wrote a response to that post). I finished by saying:

Perhaps the inertia we think we’re battling against isn’t such a problem as long as we give people a fast, reliable, engaging experience.

When this member of The Session said “My problem was I was looking for an app to download”, I responded by saying:

Well, I take that as a compliment—the fact that once the site is added to your home screen, it feels just like a native app. :-)

And they said:

Yes, it does!

When I was testing the dConstruct Audio Archive—which is now a Progressive Web App—I noticed some interesting changes in how Chrome on Android offers the “add to home screen” prompt.

It used to literally say “add to home screen.”

Now it simply says “add.”

I vaguely remember there being some talk of changing the labelling, but I could’ve sworn it was going to change to “install”. I’ve got to be honest, just having the word “add” doesn’t seem to provide much context. Based on the quick’n’dirty usability testing I did with some co-workers, it just made things confusing. “Add what?” “What am I adding?”

Additionally, the prompt appeared immediately on the first visit to the site. I thought there was supposed to be an added “engagement” metric in order for the prompt to appear; that the user needs to visit the site more than once.

You’d think I’d be happy that users will be presented with the home-screen prompt immediately, but based on the behaviour I saw, I’m not sure it’s a good thing. Here’s what I observed:

1. The user types the URL archive.dconstruct.org into the address bar.
2. The site loads.
3. The home-screen prompt slides up from the bottom of the screen.
4. The user immediately moves to dismiss the prompt (cue me interjecting “Don’t close that!”).

This behaviour is entirely unsurprising for three reasons:

1. We web designers and web developers have trained users to dismiss overlays and pop-ups if they actually want to get to the content. Nobody’s going to bother to actually read the prompt if there’s a 99% chance it’s going to say “Sign up to our newsletter!” or “Take our survey!”.
2. The prompt appears below the “line of death” so there’s no way to tell it’s a browser or OS-level dialogue rather than a JavaScript-driven pop-up from the site.
3. Because the prompt now appears on the first visit, no trust has been established between the user and the site. If the prompt only appeared on later visits (or later navigations during the first visit) perhaps it would stand a greater chance of survival.

It’s still possible to add a Progressive Web App to the home screen, but the option to do that is hidden behind the mysterious three-dots-vertically-stacked icon (I propose we call this the shish kebab icon to distinguish it from the equally impenetrable hamburger icon).

I was chatting with Andreas from Mozilla at the View Source conference last week, and he was filling me in on how Firefox on Android does the add-to-homescreen flow. Instead of a one-time prompt, they’ve added a persistent icon above the “line of death” (the icon is a combination of a house and a plus symbol).

When a Firefox 58 user arrives on a website that is served over HTTPS and has a valid manifest, a subtle badge will appear in the address bar: when tapped, an “Add to Home screen” confirmation dialog will slide in, through which the web app can be added to the Android home screen.

This kind of badging also has issues (without the explicit text “add to home screen”, the user doesn’t know what the icon does), but I think a more persistently visible option like this works better than the a one-time prompt.

Firefox is following the lead of the badging approach pioneered by the Samsung Internet browser. It provides a plus symbol that, when pressed, reveals the options to add to home screen or simply bookmark.

I don’t think Chrome for Android has any plans for this kind of badging, but they are working on letting the site authors provide their own prompts. I’m not sure this is such a good idea, given our history of abusing pop-ups and overlays.

Sadly, I feel that any solution that relies on an unrequested overlay is doomed. That’s on us. The way we’ve turned browsing the web—especially on mobile—into a frustrating chore of dismissing unwanted overlays is a classic tragedy of the commons. We blew it. Users don’t trust unrequested overlays, and I can’t blame them.

For what it’s worth, my opinion is that ambient badging is a better user experience than one-time prompts. That opinion is informed by a meagre amount of testing though. I’d love to hear from anyone who’s been doing more detailed usability testing of both approaches. I assume that Google, Mozilla, and Samsung are doing this kind of testing, and it would be really great to see the data from that (hint, hint).

But it might well be that ambient badging is just too subtle to even be noticed by the user.

On one end of the scale you’ve got the intrusiveness of an add-to-home-screen prompt, but on the other end of the scale you’ve got the discoverability problem of a subtle badge icon. I wonder if there might be a compromise solution—maybe a badge icon that pulses or glows on the first or second visit?

Of course that would also need to be thoroughly tested.