Journal tags: bugs

I’m quite sure this is of no interest to anyone but me, but I finally managed to fix a longstanding weird issue with my website.

I realise that me telling you about a bug specific to my website is like me telling you about a dream I had last night—fascinating for me; incredibly dull for you.

For some reason, my site was being brought to its knees anytime I syndicated a note to Mastodon. I rolled up my sleeves to try to figure out what the problem could be. I was fairly certain the problem was with my code—I’m not much of a back-end programmer.

My tech stack is classic LAMP: Linux, Apache, MySQL and PHP. When I post a note, it gets saved to my database. Then I make a curl request to the Mastodon API to syndicate the post over there. That’s when my CPU starts climbing and my server gets all “bad gateway!” on me.

After spending far too long pulling apart my PHP and curl code, I had to come to the conclusion that I was doing nothing wrong there.

I started watching which processes were making the server fall over. It was MySQL. That seemed odd, because I’m not doing anything too crazy with my database reads.

Then I realised that the problem wasn’t any particular query. The problem was volume. But it only happened when I posted a note to Mastodon.

That’s when I had a lightbulb moment about how the fediverse works.

When I post a note to Mastodon, it includes a link back to the original note to my site. At this point Mastodon does its federation magic and starts spreading the post to all the instances subscribed to my account. And every single one of them follows the link back to the note on my site …all at the same time.

This isn’t a problem when I syndicate my blog posts, because I’ve got a caching mechanism in place for those. I didn’t think I’d need any caching for little ol’ notes. I was wrong.

A simple solution would be not to include the link back to the original note. But I like the reminder that what you see on Mastodon is just a copy. So now I’ve got the same caching mechanism for my notes as I do for my journal (and I did my links while I was at it). Everything is hunky-dory. I can syndicate to Mastodon with impunity.

See? I told you it would only be of interest to me. Although I guess there’s a lesson here. Something something caching.

Two weeks ago, I wrote:

I woke up today to a very annoying new bug in Firefox. The browser shits the bed in an unpredictable fashion when rounding up single pixel line widths in SVG. That’s quite a problem on The Session where all the sheet music is rendered in SVG. Those thin lines in sheet music are kind of important.

Paul Rosen, who makes abcjs, the JavaScript library that renders sheet music on The Session, managed to get a fix out pretty quickly. But I use an older version of the library and updating it would introduce some side-effects that would take me a while to work around. So that option wasn’t available to me.

In this situation, when the problem is caused by a browser bug, the correct course of action is to file a bug with the browser. That had already been done. Now all I could do was twiddle my thumbs and wait for the next release of the browser, which would hopefully ship with the fix.

But I figured I may as well try to find a temporary workaround in the meantime.

At first, I looked at diving into the internals of the JavaScript—that’s where the instructions are given for drawing the SVGs.

But then I stopped and thought, “If the problem is with the rendering of the SVG, maybe CSS can help.”

I started messing around with SVG-specific CSS properties like stroke, fill, and so on. With dev tools open, I started targeting the paths that acted as bar lines in the sheet music, playing around with widths, opacities, and fills.

It was the debugging equivalent of throwing spaghetti at the wall. Remarkably, it actually worked.

I found a solution with this nonsensical bit of CSS:

stroke: currentColor;
stroke-opacity: 0;

For some reason, rather than making all the barlines disappear, this ensured they were visible.

It’s the worst kind of hacky fix—the kind where you have no idea why it works, but it does.

So I shipped it.

And at pretty much exactly the same time, a new version of Firefox dropped …with the bug fixed.

I can’t deny that there was a certain satisfaction in being able to work around a browser bug. But there’s much more satisfaction in deleting the hacky workaround when it’s no longer needed.

A while back I wrote a blog post called Web Audio API weirdness on iOS. I described a bug in Mobile Safari along with a hacky fix. I finished by saying:

If you ever find yourself getting weird but inconsistent behaviour on iOS using the Web Audio API, this nasty little hack could help.

Recently Jonathan Aldrich posted a thread about the same bug. He included a link to my blog post. He also said:

Thanks so much for your post, this was a truly pernicious problem!

That warms the cockles of my heart. It’s very gratifying to know that documenting the bug (and the fix) helped someone out. Or, as I put it:

Yay for bugblogging!

Forgive the Germanic compound word, but in this case I think it fits.

Bugblogging doesn’t need to involve a solution. Just documenting a bug is a good thing to do. Recently I documented a bug with progressive web apps on iOS. Before that I documented a bug in Facebook Container for Firefox. When I documented some weird behaviour with the Web Share API in Safari on iOS, I wasn’t even sure it was a bug but Tess was pretty sure it was and filed a proper bug report.

I’ve benefited from other people bugblogging. Phil Nash wrote Service workers: beware Safari’s range request. That was exactly what I needed to solve a problem I’d been having. And then that post about Phil solving my problem helped Peter Rukavina solve a similar issue so he wrote Phil Nash and Jeremy Keith Save the Safari Video Playback Day.

Again, this warmed the cockles of my heart. Bugblogging is worth doing just for the reward of that feeling.

There’s a similar kind of blog post where, instead of writing about a bug, you write about a particular technique. In one way, this is the opposite of bugblogging because you’re writing about things working exactly as they should. But these posts have a similar feeling to bugblogging because they also result in a warm glow when someone finds them useful.

Here are some recent examples of these kinds of posts—tipblogging?—that I’ve found useful:

• Eric wrote about flexibly centering an element with side-sligned content using CSS.
• Rich documented how to subset a variable font on a Mac.
• Stephanie wrote about a CSS technique for animating in a newly added element.

All three are very handy tips. Thanks, Eric! Thanks, Rich! Thanks, Stephanie!

Dave recently wrote some good advice about what to do—and what not to do—when it comes to complaining about web browsers. I wrote something on this topic a little while back:

If there’s something about a web browser that you’re not happy with (or, indeed, if there’s something you’re really happy with), take the time to write it down and publish it

To summarise Dave’s advice, avoid conspiracy theories and snark; stick to specifics instead.

It’s very good advice that I should heed (especially the bit about avoiding snark). In that spirit, I’d like to document what I think is a bug on iOS.

I don’t need to name the specific browser, because there is basically only one browser allowed on iOS. That’s not snark; that’s a statement of fact.

This bug involves navigating from a progressive web app that has been installed on your home screen to an external web view.

To illustrate the bug, I’ll use the example of The Session. If you want to recreate the bug, you’ll need to have an account on The Session. Let me know if you want to set up a temporary account—I can take care of deleting it afterwards.

Here are the steps:

1. Navigate to thesession.org in Safari on an iOS device.
2. Add the site to your home screen.
3. Open the installed site from your home screen—it will launch in standalone mode.
4. Log in with your username and password.
5. Using the site menu, navigate to the links section of the site.
6. Click on any external link.
7. After the external link opens in a web view, tap on “Done” to close the web view.

Expected behaviour: you are returned to the page you were on with no change of state.

Actual behaviour: you are returned to the page you were on but you are logged out.

So the act of visiting an external link in a web view while in a progressive web app in standalone mode seems to cause a loss of cookie-based authentication.

This isn’t permanent. Clicking on any internal link restores the logged-in state.

It is surprising though. My mental model for opening an external link in a web view is that it sits “above” the progressive web app, which remains in stasis “behind” it. But the page must actually be reloading, either when the web view is opened or when the web view is closed. And that reload is behaving like a fetch event without credentials.

Anyway, that’s my bug report. It may already be listed somewhere on the WebKit Bugzilla but I lack the deductive skills to find it. I’m not even sure if that’s the right place for this kind of bug. It might be specific to the operating system rather than the rendering engine.

This isn’t a high priority bug, but it is one of those cumulatively annoying software paper cuts.

Hope this helps!

Safari has been subjected to a lot of ire recently. Most of that ire has been aimed at the proposed changes to the navigation bar in Safari on iOS—moving it from a fixed top position to a floaty bottom position right over the content you’re trying to interact with.

Courage.

It remains to be seen whether this change will actually ship. That’s why it’s in beta—to gather all the web’s hot takes first.

But while this very visible change is dominating the discussion, invisible changes can be even more important. Or in the case of Safari, the lack of changes.

Compared to other browsers, Safari lags far behind when it comes to shipping features. I’m not necessarily talking about cutting-edge features either. These are often standards that have been out for years. This creates a gap—albeit an invisible one—between Safari and other browsers.

Jorge Arango has noticed this gap:

I use Safari as my primary browser on all my devices. I like how Safari integrates with the rest of the OS, its speed, and privacy features. But, alas, I increasingly have issues rendering websites and applications on Safari.

That’s the perspective of an end-user. Developers who have to deal with the gap in features are more, um, strident in their opinions. Perry Sun wrote For developers, Apple’s Safari is crap and outdated:

Don’t get me wrong, Safari is very good web browser, delivering fast performance and solid privacy features.

But at the same time, the lack of support for key web technologies and APIs has been both perplexing and annoying at the same time.

Alas, that post also indulges in speculation about Apple’s motives which always feels a bit too much like a conspiracy theory to me. Baldur Bjarnason has more to say on that topic in his post Kremlinology and the motivational fallacy when blogging about Apple. He also points to a good example of critiquing Safari without speculating about motives: Dave’s post One-offs and low-expectations with Safari, which documents all the annoying paper cuts inflicted by Safari’s “quirks.”

Another deep dive that avoids speculating about motives comes from Tim Perry: Safari isn’t protecting the web, it’s killing it. I don’t agree with everything in it. I think that Apple—and Mozilla’s—objections to some device APIs are informed by a real concern about privacy and security. But I agree with his point that it’s not enough to just object; you’ve got to offer an alternative vision too.

That same post has a litany of uncontroversial features that shipped in Safari looong after they shipped in other browsers:

Again: these are not contentious features shipping by only Chrome, they’re features with wide support and no clear objections, but Safari is still not shipping them until years later. They’re also not shiny irrelevant features that “bloat the web” in any sense: each example I’ve included above primarily improving core webpage UX and performance. Safari is slowing that down progress here.

But perhaps most damning of all is how Safari deals with bugs.

A recent release of Safari shipped with a really bad Local Storage bug. The bug was fixed within a day. Yay! But the fix won’t ship until …who knows?

This is because browser updates are tied to operating system updates. Yes, this is just like the 90s when Microsoft claimed that Internet Explorer was intrinsically linked to Windows (a tactic that didn’t work out too well for them in the subsequent court case).

I don’t get it. I’m pretty sure that other Apple products ship updates and fixes independentally of OS releases. I’m sure I’ve received software updates for Keynote, Garage Band, and other pieces of software made by Apple.

And yet, of all the applications that need a speedy update cycle—a user agent for the World Wide Web—Apple’s version is needlessly delayed by the release cycle of the entire operating system.

I don’t want to speculate on why this might be. I don’t know the technical details. But I suspect that the root cause might not be technical in nature. Apple have always tied their browser updates to OS releases. If Google’s cardinal sin is avoiding anything “Not Invented Here”, Apple’s downfall is “We’ve always done it this way.”

Evergreen browsers update in the background, usually at regular intervals. Firefox is an evergreen browser. Chrome is an evergreen browser. Edge is an evergreen browser.

Safari is not an evergreen browser.

That’s frustrating when it comes to new features. It’s unforgivable when it comes to bugs.

At least on Apple’s desktop computers, users have the choice to switch to a different browser. But on Apple’s mobile devices, users have no choice but to use Safari’s rendering engine, bugs and all.

As I wrote when I had to deal with one of Safari’s bugs:

I wish that Apple would allow other rendering engines to be installed on iOS devices. But if that’s a hell-freezing-over prospect, I wish that Safari updates weren’t tied to operating system updates.

Firefox has a nifty extension—made by Mozilla—called Facebook Container. It does two things.

First of all, it sandboxes any of your activity while you’re on the facebook.com domain. The tab you’re in is isolated from all others.

Secondly, when you visit a site that loads a tracker from Facebook, the extension alerts you to its presence. For example, if a page has a share widget that would post to Facebook, a little fence icon appears over the widget warning you that Facebook will be able to track that activity.

It’s a nifty extension that I’ve been using for quite a while. Except now it’s gone completely haywire. That little fence icon is appearing all over the web wherever there’s a form with an email input. See, for example, the newsletter sign-up form in the footer of the Clearleft site. It’s happening on forms over on The Session too despite the rigourous-bordering-on-paranoid security restrictions in place there.

Hovering over the fence icon displays this text:

If you use your real email address here, Facebook may be able to track you.

That is, of course, false. It’s also really damaging. One of the worst things that you can do in the security space is to cry wolf. If a concerned user is told that they can ignore that warning, you’re lessening the impact of all warnings, even serious legitimate ones.

Sometimes false positives are an acceptable price to pay for overall increased security, but in this case, the rate of false positives can only decrease trust.

I tried to find out how to submit a bug report about this but I couldn’t work it out (and I certainly don’t want to file a bug report in a review) so I’m writing this in the hopes that somebody at Mozilla sees it.

What’s really worrying is that this might not be considered a bug. The release notes for the version of the extension that came out last week say:

Email fields will now show a prompt, alerting users about how Facebook can track users by their email address.

Like …all email fields? That’s ridiculous!

I thought the issue might’ve been fixed in the latest release that came out yesterday. The release notes say:

This release addresses fixes a issue from our last release – the email field prompt now only displays on sites where Facebook resources have been blocked.

But the behaviour is unfortunately still there, even on sites like The Session or Clearleft that wouldn’t touch Facebook resources with a barge pole. The fence icon continues to pop up all over the web.

I hope this gets sorted soon. I like the Facebook Container extension and I’d like to be able to recommend it to other people. Right now I’d recommed the opposite—don’t install this extension while it’s behaving so overzealously. If the current behaviour continues, I’ll be uninstalling this extension myself.

Update: It looks like a fix is being rolled out. Fingers crossed!

Alright, so I’ve already talked about some gotchas when debugging service worker issues. But what if you don’t even realise the problem has anything to do with your service worker?

This is not a hypothetical situation. I encountered this very thing myself. Gather ‘round the campfire, children…

One of the latest case studies on the Clearleft site is a nice write-up by Luke of designing a mobile app for Virgin Holidays. The case study includes a lovely video that demonstrates the log-in flow. I implemented that using a video element (with a poster image). Nice and straightforward. Super easy. All good.

But I hadn’t done my due diligence in browser testing (I guess I didn’t even think of it in this case). Hana informed me that the video wasn’t working at all in Safari. The poster image appeared just fine, but when you clicked on it, the video didn’t load.

I ducked, ducked, and went, uncovering what appeared to be the root of the problem. It seems that Safari is fussy about having servers support something called “byte-range requests”.

I had put the video in question on an Amazon S3 server. I came to the conclusion that S3 mustn’t support these kinds of headers correctly, or something.

Now I had a diagnosis. The next step was figuring out a solution. I thought I might have to move the video off of S3 and onto a server that I could configure a bit more.

Luckily, I never got ‘round to even starting that process. That’s good. Because it turns out that my diagnosis was completely wrong.

I came across a recent post by Phil Nash called Service workers: beware Safari’s range request. The title immediately grabbed my attention. Safari: yes! Video: yes! But service workers …wait a minute!

There’s a section in Phil’s post entitled “Diagnosing the problem”, in which he says:

I first thought it could have something to do with the CDN I’m using. There were some false positives regarding streaming video through a CDN that resulted in some extra research that was ultimately fruitless.

That described my situation exactly. Except Phil went further and nailed down the real cause of the problem:

Nginx was serving correct responses to Range requests. So was the CDN. The only other problem? The service worker. And this broke the video in Safari.

Doh! I hadn’t even thought about service workers!

Phil came up with a solution, and he has kindly shared his code.

I decided to go for a dumber solution:

if ( request.url.match(/\.(mp4)$/) ) {
  return;
}

That tells the service worker to just step out of the way when it comes to video requests. Now the video plays just fine in Safari. It’s a bit of a shame, because I’m kind of penalising all browsers for Safari’s bug, but the Clearleft site isn’t using much video at all, and in any case, it might be good not to fill up the cache with large video files.

But what’s more important than any particular solution is correctly identifying the problem. I’m quite sure I never would’ve been able to fix this issue if Phil hadn’t gone to the trouble of sharing his experience. I’m very, very grateful that he did.

That’s the bigger lesson here: if you solve a problem—even if you think it’s hardly worth mentioning—please, please share your solution. It could make all the difference for someone out there.

I quite enjoy a good bug hunt. Just yesterday, myself and Cassie were doing some bugfixing together. As always, the first step was to try to reproduce the problem and then isolate it. Which reminds me…

There’ve been a few occasions when I’ve been trying to debug service worker issues. The problem is rarely in reproducing the issue—it’s isolating the cause that can be frustrating. I try changing a bit of code here, and a bit of code there, in an attempt to zero in on the problem, butwith no luck. Before long, I’m tearing my hair out staring at code that appears to have nothing wrong with it.

And that’s when I remember: browser extensions.

I’m currently using Firefox as my browser, and I have extensions installed to stop tracking and surveillance (these technologies are usually referred to as “ad blockers”, but that’s a bit of a misnomer—the issue isn’t with the ads; it’s with the invasive tracking).

If you think about how a service worker does its magic, it’s as if it’s sitting in the browser, waiting to intercept any requests to a particular domain. It’s like the service worker is the first port of call for any requests the browser makes. But then you add a browser extension. The browser extension is also waiting to intercept certain network requests. Now the extension is the first port of call, and the service worker is relegated to be next in line.

This, apparently, can cause issues (presumably depending on how the browser extension has been coded). In some situations, network requests that should work just fine start to fail, executing the catch clauses of fetch statements in your service worker.

So if you’ve been trying to debug a service worker issue, and you can’t seem to figure out what the problem might be, it’s not necessarily an issue with your code, or even an issue with the browser.

From now on when I’m troubleshooting service worker quirks, I’m going to introduce a step zero, before I even start reproducing or isolating the bug. I’m going to ask myself, “Are there any browser extensions installed?”

I realise that sounds as basic as asking “Are you sure the computer is switched on?” but there’s nothing wrong with having a checklist of basic questions to ask before moving on to the more complicated task of debugging.

I’m going to make a checklist. Then I’m going to use it …every time.