![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocKcClp1YfCfw3zm30408BfzK4oSwnmIkkvn5czUDGXAX8-eJQ=s32-mo)
Bradley Muncy
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For the last month every payment method has failed. I have to pay full price in store if I want subway as the store does not honor app coupons. I'm able to redeem points and collect them with scan at register but the entire reason for the app is the convenience of pickup and coupons. Fix this. Edit : One month later and the app works once in a blue moon. Most of the time it does not work at all. "Uh Oh! Payment failed: please use a different card or payment method." is consistent though.
55 people found this review helpful
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Antonio Leombruno
Ordered 2 subs this afternoon through the subway app to get the BOGO deal. After paying,the app showed building the subs. After waiting some time, I received a message stating my order was cancelled. I went into the store. The person stated there was no order for me, but my credit card was charged. I verified that I was at the correct store. I arrived home and was looking at the status again. It showed the subs were ready. Tried a couple of times to call the store, phone just rings, no answer.
64 people found this review helpful
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Edward Villanueva
The app is quite buggy and not overtly intuitive. The ordering process works fairly well, but it's difficult to navigate deals & promotions. Further, we receive Subway coupons at home, but the app doesn't have any of them pre-loaded. People who aren't using the app or are rewards members are getting better pricing than those showing loyalty to the company. 🤷 Tell me how that makes sense. Fix the app to include the same promotions & discounts offered regionally without the use of codes.
28 people found this review helpful