Clinical Services and Systems
The Clinical Services and Systems Unit’s work focuses on integrated health service delivery, optimizing care through primary, emergency, critical, and operative channels. By prioritizing effective organization, planning and patient movement across the health system, the Unit aims to enhance service delivery that align with users' needs, ensuring timely access to quality acute and chronic care.

UHC Service Planning Delivery & Implementation (SPDI) Platform

SPDInew

SPDI Platform

The UHC Service Planning Delivery & Implementation (SPDI) Platform supports countries in designing and implementing service packages for UHC and support countries to implement context-relevant packages and respond more effectively to emergencies. The SPDI Platform is powered by the UHC Compendium database, which spans the full spectrum of promotive, preventive, diagnostic, resuscitative, curative, rehabilitative, and palliative services – providing rapid one-stop access to supporting evidence and associated human and material resource inputs required for package implementation.

New global strategy and action plan to be developed on emergency, critical and operative care

Gaza

New global strategy and action plan to be developed on emergency, critical and operative care

During the Seventy-seventh World Health Assembly, delegates passed a decision requesting the Director-General’s support to develop a global strategy and action plan for integrated emergency, critical and operative (ECO) care and services for the period of 2026-2035. Amidst concurrent human and natural disasters, national health services are under increasing pressure to deliver effective ECO care. Such services address people’s health needs across the life course, including infections and injuries, complications during pregnancy and birth, and heart attacks and stroke.

WHO Clinical Registry: Emergency and Trauma Care

WHO Clinical Registry

The WHO Clinical Registry provides standardized case-based data on patient presentation and management in emergency units, allowing for comparison, aggregation and performance monitoring at facilities and across the health system.

Publications

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Emergency health care in crises

Efforts to strengthen health systems to deliver emergency care are intensifying against the backdrop of increasing humanitarian crises.  

Health service delivery framework for prevention and management of obesity

Multisectoral efforts to influence behaviours around healthy diet and exercise, while essential, have been insufficient to halt the rising prevalence of...

Developing emergency care systems: a human rights-based approach

The delivery of emergency care is an effective strategy to reduce the global burden of disease. Emergency care cross cuts traditional disease-focused...

Related health topics

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