We have extensive multi-cloud experience and work across the Salesforce platform to deliver a comprehensive and integrated technology solution:
Salesforce
A winning partnership driving digital transformation across the Salesforce suite of solutions
VML Commerce offers a world-class Salesforce capability, leveraging the full Salesforce Platform through 8 Centres of Excellence to drive client success through deep experience in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Mulesoft and Datorama, Salesforce Industries, Einstein and AI, and Salesforce consulting and training.
Clients benefit from working with a single partner to drive business transformation through our end-to-end capability across Salesforce's integrated suite of solutions, harnessing the power of the Salesforce Customer 360.
We design and build enterprise commerce solutions for global retailers, B2C brands and B2B manufacturers including Order Management and Payment solutions.
We have also developed a bespoke Composable Commerce accelerator ‘Ignite’ and the first retail media app for Salesforce commerce cloud ‘Streaem’.
We support the world’s largest global brands to both implement targeted CRM solutions and also offer a ‘run and operate’ global marketing automation and personalisation service.
As one of the world’s largest communication agencies, our campaigns generate massive amounts of data and we work with global brands to activate customer data in order to provide them with a single customer view across multiple channels in a secure environment.
We have designed and built service team solutions to give our clients a single view of every customer and connect their agents with customers in a personalised and responsive way.
We are one of the world’s leading practitioners in customer experience and loyalty. And we work with global clients across sectors such as transport, telecoms, financial services and retail to design and deliver global loyalty programmes at scale.
We have extensive experience and teams capable of integrating complex IT and software solutions. We use Mulesoft to integrate our client data and applications with external clouds and systems.
Wim Van Zijl
Director Global E-commerce, Scotch & Soda
Proprietary technology
Streaem
Streaem is the first B2C Commerce solution natively integrated into Commerce Cloud, with out-of-the-box Retail Media Capabilities. Streaem is designed to enable brands to run full funnel campaigns on retailer owned channels, while retailers stay in full control of their data and customer experience.