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Gusto

Gusto

Overview

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

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Recent Reviews

Gusto Review

7 out of 10
July 25, 2024
Incentivized
We use Gusto for payroll at our company. The business case that Gusto addresses is our companies payroll needs along with Benefits for …
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Gusto review

10 out of 10
July 24, 2024
Incentivized
We use Gusto to clock in and out, request time off, see our pay stubs, and how much vacation time we have left.
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Gusto is great!

9 out of 10
July 23, 2024
Incentivized
We use Gusto to request off days, clock in and out, and see company calendar to see other people’s days off. Gusto is easy to use which is …
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Gusto Review

9 out of 10
July 23, 2024
Incentivized
Gusto is highly organized and accessible to get paid. Work made easy. Its super easy to track my hours. Let alone the amazing features …
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Gusto Review

6 out of 10
July 19, 2024
Incentivized
I use Gusto to log my tutoring hours for JW. Gusto addresses ease of access with logging tutoring hours, along with setting the pay rate …
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Go for Gusto

10 out of 10
July 19, 2024
Incentivized
I use Gusto for Payroll and to keep track of my employee's sick, vacation, and work hours. I use Gusto on a daily basis to make sure all …
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TrustRadius Insights

Slow Functionality and Room for Improvement: Some users have noted experiencing sluggish performance specifically when managing a large …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Direct deposit files (298)
    8.4
    84%
  • Pay calculation (292)
    8.3
    83%
  • Salary revision and increment management (235)
    8.1
    81%
  • Benefit plan administration (212)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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Simple: A streamlined set of automatic payroll features and benefits integrations

$40/month + $6/mo per person

Cloud
$12 per employee/contractor

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

$80/month + $12/mo per person

Cloud

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Exclusive pricing, contact Gusto

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gusto.com/product/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $46 per month
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Product Demos

Gusto Payroll Demo

YouTube

Gusto Demo: Refreshingly intuitive payroll, benefits, and HR for small business

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.2
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Product Details

What is Gusto?

Gusto is an online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 300,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.

Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.

Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.


Gusto Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management

Gusto Screenshots

Screenshot of Flexible, automated payrollScreenshot of Time-off trackingScreenshot of The source of truth for HR data

Gusto Video

Gusto is more than payroll and benefits

Gusto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Gusto starts at $46.

Paychex Flex, ADP Streamline Payroll, and QuickBooks Online are common alternatives for Gusto.

Reviewers rate Reimbursement management highest, with a score of 9.5.

The most common users of Gusto are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(831)

Attribute Ratings

Reviews

(1-25 of 325)
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July 25, 2024

Gusto Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for payroll at our company. The business case that Gusto addresses is our companies payroll needs along with Benefits for health/dental and vision. Gusto makes the entire process much easier and more automated. The entire company of 200 + People are also using Gusto and it has been great.
  • Payroll - Direct Deposit
  • Benefits
  • Org Chart Company Overview
  • Payday accuracy
  • Chatbot Support
  • Understanding of Gusto plan
Gusto is well suited for companies of a few hundred people - The direct deposit has been working okay so far and the benefits guide has been really helpful as well. It makes it easy to see what benefits you've chosen as well. The early direct deposit could be better and provide more information on how it works.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to clock my hours, as well as record business expenses. It's useful to be able to edit hours. Gusto is very easy to navigate. I like that it has more than just payroll services. Recently, I've been accessing our handbook through documents. The design is smooth and streamlined.
  • Clocking hours.
  • Editing hours.
  • Adding notes for shifts.
  • The time off examples don't apply to me, so I can't request time off.
  • The pc version has more information than the mobile version.
  • I wish I could see how much I'd earned somewhere bigger.
Based on my experience, Gusto has worked well especially because I'm able to record my own hours. My work can come in small or large pieces, so it's useful to be able to clock in and out easily. I appreciate the security of it, but I feel like the Face ID takes a while to load.
July 25, 2024

Gusto Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for our Payroll, overview of employment benefits and requesting timeoff
  • The interface is very clean and organized
  • Easily accessible throughout different pages
It is easy to navigate Gusto to look for the information I need (e.g., Payroll, benefits, timeoff) and that is very helpful for me personally with my employment info easily accessble.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to track hours worked by employees.
  • Real-time tracking of work hours
  • Editing of work hours
  • Reviewing work hours and paychecks
  • Reviewing trends in work hours
  • Customizing profile information, specifically you cannot set a preferred last name
Gusto is well suited to tracking work hours as long as the employee doesn't need to fully customize their name.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for our Payroll solutions and to offer benefits to the team, across the entire business (3 dental practices). Its very useful because everything we need is in one space, and we don't have to have our employees using multiple apps for their pay/benefits/HR. It's also very easy to make changes to pay/taxes and direct deposits.
  • Split paychecks- easy to set up and manage
  • Gusto spending account- it's awesome to have the option to have a built in savings account.
  • Keeps all benefits information organized and easy for the employees to access.
  • Clocking in and out is super easy
  • Don't have the savings acct info on the first page of the app- I'd rather not see my account balance right off the bat.
It's great for small businesses, as it allows us to address the specific needs for the business to allow the employees to have their pay/HR and other info at their fingertips. I've recommended Gusto to many people, I always tout the ease of adding new employees and maintaining current ones, along with the ease of running Payroll
Julia Wagner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to pay all of our team members. We are able to keep time tracking including getting exact clocking in and clocking out times for accuracy with each of our teammates. It keeps everything in the same place which helps save money. In the past we would have these tasks spread out across various platforms.
  • The clock in and clock out feature is spectactular.
  • Scheduling mass payments to multiple team members/employees
  • Easy to learn and use for both pay administrator and employees
  • Faster turnaround time for processing payments
  • Payouts at a consistent time would be nice
For small businesses like ours, it it such an easy way to do everything in one place. Especially the clock in and clock out feature.
July 24, 2024

Gusto review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to clock in and out, request time off, see our pay stubs, and how much vacation time we have left.
  • Easy to clock in and out
  • Easy to request time off
  • Easy to see exactly how many hours you have worked
  • Requesting time off when vacation time is out, requesting to take days unpaid would be nice
I think it's great for any work place with hourly employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for clocking in and clocking out, benefits election and tracking, and paycheck tracking and direct deposit. Our employees can track their time, request time off, elect and track their benefits, and keep track of their paychecks in their Gusto portal. Our Operations department can update employee information, approve time, approve or deny time off requests, etc.
  • Time clock
  • Benefits
  • Leave
  • Paycheck Tracking
  • Customer service
  • HSA accounting
  • Consolidation of Services
I would give Gusto a higher rating if the customer service was improved, if the HSA deduction accounting was streamlined, if the HR reporting functionality wre improved, and if things were streamlined and consilidated better in general. There are many other options a company can use for these services so I feel that Gusto should rise to challenge and do better!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for Payroll and PTO requests at my organization. We have a staff of less than 30, but Gusto is insanely effective for us. It is seamless and easy to use. The ability to break up a paycheck into a Spending Account to arrive 2 days before, a Rainy Day Fund, and the rest into a bank account is incredible. The ability to request PTO in the app is also easy to use. I love Gusto, and it's the best Payroll app I have ever used.
  • PTO tracking and requesting
  • Gusto's Spending Card
  • The Rainy Day Fund
  • Adding Bank Accounts for transferring funds from the Spending Account is a hassle and it won't let you add more than one, which is not great
Gusto is great for small businesses with younger employees who may be more familiar with apps like Cash App. It is great for building a savings and splitting your paycheck without thinking about it. That is invaluable. I could see this app being tricky for larger companies with more than 50 employees due to the more personalized features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Used for payments and processing. Helps to move funds quickly and efficiently and makes the best options to be able to be timely for payment options.
  • Processing
  • Payments
  • Payroll
  • Easier user interface would be nice
  • Quicker employee onboarding
  • More efficient funds withdraw
Great for quick and repetitive transfers. Especially for contractors and other similar payments
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My employers use Gusto for our payroll and time off request. It keeps track of employees out of office, paid holidays as well as birthdays and company anniversaries. We use Gusto pretty heavily and rely on it to keep running smoothly. Makes it very easy to plan for the upcoming weeks and keep everybody in the loop as to any business changes.
  • Company Calendar
  • Payroll and Paystubs
  • Time off Requests
  • New Employee Welcoming
  • Would like to see paystubs before payday.
  • Few issues with unpaid time off requests not tracking.
  • Wish to see holidays that are not paid on the schedule.
Love being able to request time off when needed, especially if I’m not working and don’t want to forget. Extremely useful to see paystubs and even estimated deposit times. Very useful for updating company documents like onboarding packets, tax forms and handbooks. Great at sending out notifications and reminders when there are any changes or new paperwork to fill out. Also really enjoy the features that allow my employers to send out routine anonymous questionnaires as to how we feel in our role in the company.
July 23, 2024

Gusto is great!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to request off days, clock in and out, and see company calendar to see other people’s days off. Gusto is easy to use which is nice. You can also see your accumulated time off, sick time and paid holidays.
  • Rarely glitches
  • Easy to clock in and out
  • Easy to see time off
  • The phone and computer calendars look different. To would be easier to see the calendar if the phone version looked like the computer version
As an employee it is easy to clock in and out. Gusto rarely glitches and when it does, it is easy to go in and fix your hours manually without a mangers help.
July 23, 2024

Gusto Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Gusto is highly organized and accessible to get paid. Work made easy. Its super easy to track my hours. Let alone the amazing features that it has to let me know when I will get paid next. I don't see any business problems wrong with using Gusto it is very good in my case.
  • Organized
  • Easy access to pay
  • Prepares finances
  • Extremely useful
  • Could be more accurate for pay dates
  • Give suggestions on hours for the week
  • have selections on hours
Gusto is extremely easy to use. The organization of the entire platform ensures my hours will be tracked correctly. That being said, with the accuracy of showing tax return and taxes taken out is so beneficial beyond means. This feature helps prepare future finances for myself. Without Gusto I can not name a better system for payment.
July 19, 2024

Gusto Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto to log my tutoring hours for JW. Gusto addresses ease of access with logging tutoring hours, along with setting the pay rate for the type of work.
  • Intuitive UI
  • Easy to input time-tracking
  • Cool style
  • If I misclick when inputting time, it does not save what I wrote
  • It's a pain to scroll down to the current date to log hours
Gusto seems great for logging tutoring hours for a job that has flexible hours like mine. I believe Intuit Quickbook's program was easier to input the time because there was less scrolling down to log hours, but Gusto is pretty intuitive and simple.
July 19, 2024

Go for Gusto

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto for Payroll and to keep track of my employee's sick, vacation, and work hours. I use Gusto on a daily basis to make sure all hours a correct and any sick or vacation request are approved on time. I have not run into any business-related issues with Gusto. I am happy with all aspects of the program.
  • Keeps tracks of daily clock in and out
  • Alerts me of any pending request
  • Allows me access to any Payroll information needed.
  • Dismissing employees
  • access to more options
  • updates and training
The organization of all my employees in a one stop shop is something I have been looking for. Gusto is easy to navigate and user friendly. Unlike other programs I have full access to all the information I need. I would highly recommend Gutso to anyone wanting to upgrade their current system.
July 18, 2024

Gusto is Great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Gusto is great for helping us work with contractors. As a small startup, we use several contractors to support our growing work flow and manage project deliverables. Gusto makes it simple and easy for contractors to track their time, note the project(s) they are working on, and lets us easily stay on top of accounts payable.
  • Time tracking
  • Pay
  • Active
  • Signing people up
  • Managing PTO
  • Incorporating bonuses
  • Leeting managers give employees and contractors appreciation
The primary function I've used is managing contractors -- the notes feature in the time tracking function is invaluable -- and the simplicity of managing payment is unparalleled.
It's very easy to add and update team members, which is greatly appreciated in our fast-moving, small and mighty team!
Janet R. (Sonny) Wagner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto as our Payroll processing solution. Our employees are spread out across the USA (and Canada), and Gusto allows us to easily observe each state's tax requirements, as well as provides a banking solution for our employees. Finally, Gusto allows us to easily leave recommendations for our departed or current employees.
  • Payroll processing
  • State/federal income tax management
  • Seamless handling of bonuses, awards, gifts, loans, etc. to our employees
  • Our employees like to use Gusto as one of their primary banking solutions. Having normal banking abilities (auto bill pay, custom budget categories, etc.) would meet their needs better.
  • Employees often create multiple accounts to save for different plans (vacation, holidays, etc.). However, once those savings goals are met and used, there's no easy way for them to delete those accounts.
Working for a small business (less than 150 employees), it's difficult for me to visualize how it would work out for larger corporations (or even way smaller companies), but given our experience with it, I can only assume any size company would benefit in using Gusto as their Payroll/employee management solution.
July 18, 2024

Lifesaver!

Vicky Weber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto as my HR app to run my small business and I honestly don't know where I'd be without it! It allows me to offer healthcare to my employees, streamline payroll and documentation, and the customer service and support ensure that I'm running things right. It makes taxes easier too!
  • User-friendly
  • Customer service and support
  • Options and features
  • Contacting the healthcare team
  • Understanding how to pay yourself when you're the owner
  • Additional training or articles
Overall, I've loved using Gusto because without it, I'd be doing all that work by hand and I wouldn't be able to offer even a fraction of the features and benefits. While there's a lot to like, understanding some of the backend terminology can be confusing, especially if you work with people around the world, so I wish there were more resources to support those definitions.
July 18, 2024

Gusto review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Rogue Works, we use Gusto to handle payroll and HR tasks. It takes care of paying our team, managing taxes, and sorting out benefits. Gusto makes sure we stay on top of tax rules and our team gets paid correctly and on time. It’s easy to use and saves us a lot of hassle, making it a great tool for our business.
  • HR
  • onboarding
  • policy adherance.
  • faster customer service
  • easier entry for the weekly payroll numbers
  • more offboarding options
It’s perfect for managing payroll, handling taxes, and organizing employee benefits. For example, when we onboard new employees, Gusto makes the process smooth and straightforward. It's also great for keeping track of time off and ensuring everyone gets paid on time. However, Gusto might be less suitable for very large companies with complex payroll needs or international employees. In such cases, a more robust system might be necessary to handle the increased complexity.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Gusto is the time tracking software for all current employees of the organization. As a nonprofit, it is used to run payroll primarily for part-time employees in our physical location, and for ease of access when clocking in at off-site events.
  • Ease of access
  • Understandable UI
  • Less ad space next to buttons to prevent misclicks
  • Certain elements in the time tracker on mobile browser are more than 100vw, making them difficult to navigate.
Gusto is better suited to smaller and more informal work environments, particularly those where the employees are effectively working independently or from home. It is less suited to larger companies or organizations, with more employees expected to clock in on a specific terminal. The animations and layout are more playful and less professional.
July 18, 2024

Gusto Review!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small business, and we love using Gusto because of its convenience. The app is easy to navigate, and I especially appreciate being able to make adjustments or requests on the go. I also like that we can upload our own documents and make changes to our W2s if necessary.
  • Easy user interface
  • Robust App
  • Fast Customer Support
  • Updating personal information is difficult and having to call customer service is a pain.
  • More functions on the app
  • I would like to see how much my paycheck is once it is processed from my employer before it is deposited into my bank.
Gusto is particularly well-suited for small to medium-sized businesses that need an easy-to-use payroll and HR solution. Its intuitive interface and comprehensive features, such as automated payroll processing, tax filing, and employee benefits management, make it an excellent choice for companies without a dedicated HR department.
Tim Witkoski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for a number of purposes at our agency. We use it to monitor and approve team time off requests, keep track of payroll, onboarding and document storage. We also use their people structure to help with order and give clear job description and titles to our team so we can maintain the hierarchy with in our organization.
  • Paystub breakdown and searches
  • Document storage
  • Time off requests
  • Payday Tracker
  • The Job/Pay pages were taken away, I would like to see those again.
  • more information on the additional tools, like the rainy day feature.
I have never seen a paystub organize like Gusto before. The User interface is extremely friendly and easier to navigate than any others I have seen in the past.
July 17, 2024

Gusto is awesome!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for time keeping, to keep track of PTO, and team member info. It helps to consolidate everything in one place and be able to access info about benefits easily.
  • Keeping track of paydays and paystubs
  • Keeping track and requesting PTO
  • Being able to see info about other members of the company
  • Time keeping could be improved. It is a little bit clunky and if there were more features it might be faster to use
Gusto is really great for keeping track of typical HR info and pay information. I think it could be improved when it comes to timekeeping especially for instances when there are a lot of projects to enter time for.
July 17, 2024

Hot Dang!!!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Gusto to pay my employees and receive pay with stubs. I really like the program and it is very easy to navigate and update things when needed. My employees are very happy with the software as well. I like being able to change my accounts around easily.
  • Paystubs
  • Easy to use
  • I just like it
  • Maybe an app
  • an app
  • an app
probably around an 8 because of how easy it is to use. I will continue to use the software for myself and am trying to get more friends to join. I like the bonus that is offered for referrals as well. I think it's a great marketing strategy. Thank you.
July 17, 2024

Gusto is Great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as our payroll platform. It consolidates all our finances onto one platform. It has useful tools that allow us to understand how we are getting paid, access financial resources should we need them, and manage our money.
  • Accessibility.
  • Communication
  • Up to Date.
  • Better push notifications.
I believe this platform is great for a smaller business. We can thrive with it because it meets our needs. I could foresee a larger business having its bare needs met but not being supported with niche requests. We are also a structured W-2 company, but if that model is not applicable, it might not be as conducive to a productive work environment.
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