Starting at $199 per month
View Pricing Overview
What is Document360?
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.
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Pricing
Standard
$199
Cloud
per month per project
Professional
$3588
Cloud
per year per project
Business Plan
$4788
Cloud
per year per project
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://document360.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $199 per month
Product Demos
Document360 Review - Is Document360 The Best Knowledge Base Software?
YouTube
Knowledge Base Software: How to Create a Knowledge Base
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Document360?
Document360 is a knowledge base software for creating internal and customer knowledge bases, supporting companies from growing startups to large enterprises by providing a scalable solution for knowledge management. With its focus on usability, security, and integration, it is presented as an ideal choice for businesses looking to optimize their documentation process and deliver exceptional support to their customers.
Document360 helps users create FAQ pages, public knowledge base, enterprise knowledge management, SOPs, and Internal wiki pages.
It features an interface designed for access by technical and non-technical users, and customizable branding with themes, logos, and color schemes so that the documentation matches the brand identity.
Document360 helps users create FAQ pages, public knowledge base, enterprise knowledge management, SOPs, and Internal wiki pages.
It features an interface designed for access by technical and non-technical users, and customizable branding with themes, logos, and color schemes so that the documentation matches the brand identity.
The system also features AI-driven content suggestions that send real-time recommendations for improving the context and relevance of documentation. Document360 also integrates with popular tools like Slack, Microsoft Teams, Zendesk, and Intercom.
To ensure content is secure, Document360 features role-based access control, Single Sign-On (SSO), and data encryption. Administrators can define user roles and permissions to manage who can view or edit documentation.
Through its analytics and reporting features, users receive insights into how the documentation is being used. These analytics can track page views, search queries, and user feedback to continuously improve content.
For search, the platform's AI-driven search algorithms understand user intent and provide more relevant answers to queries, and can automatically generate relevant tags for articles, improving the organization and searchability of documentation. The AI Business Glossary feature ensures that the content's glossary is more accurate, relevant, and easy to use.
For search, the platform's AI-driven search algorithms understand user intent and provide more relevant answers to queries, and can automatically generate relevant tags for articles, improving the organization and searchability of documentation. The AI Business Glossary feature ensures that the content's glossary is more accurate, relevant, and easy to use.
Document360 Features
- Supported: Searchability
- Supported: Categorization
- Supported: Customization
- Supported: File storage
- Supported: Decision Support
- Supported: Integrations and Extensions
- Supported: Access Control and Permission
- Supported: Custom Domain and CSS
- Supported: Version Control and Rollback
- Supported: Bulk Operations
- Supported: Collaboration
- Supported: API Documentation
- Supported: Multiple Language Support
- Supported: Single Sign on
- Supported: SEO optimization
- Supported: Workflow Management
Document360 Screenshots
Document360 Videos
Reducing Customer Support Tickets with the Document360 Knowledge base
Managing Internal Documentation, SOPs, and Onboarding with Document360
Document360 Integrations
Document360 Competitors
Document360 Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States, United Kingdom, Europe, Australia, Asia, Africa, Gulf |
Supported Languages | English, French, Polish, Italian, German and more |
Frequently Asked Questions
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.
Document360 starts at $199.
The most common users of Document360 are from Small Businesses (1-50 employees).
Document360 Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 20% |
Mid-Size Companies (51-500 employees) | 40% |
Enterprises (more than 500 employees) | 40% |