Dropbox vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.3 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
DropboxMicrosoft 365
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
DropboxMicrosoft 365
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
DropboxMicrosoft 365
Considered Both Products
Dropbox
Chose Dropbox
Microsoft 365 is more expensive at this time and does not yield ease of collaboration. Google Drive can only be used for the Google Suite document version. We need to be able to save other types of files, and Dropbox helps us with this feature. We want a storage and sharing …
Chose Dropbox
Dropbox is better because the upload time for photos and videos is so much faster. Can hold larger files and preview them within Dropbox without having to download them to your computer.
Chose Dropbox
I think it's very equivalent. The main difference is navigation.
Chose Dropbox
It was too cumbersome and I had to involve IT too much and the cost was astronomical compared to Dropbox. Not having to invest in extra hardware or software is a huge factor in deploying file share architectures, so Dropbox was able to provide a simple solution to a common …
Chose Dropbox
The app is much more user friendly, looks better, easier to use and save items. Easier to find documents.
Chose Dropbox
Dropbox's organization is a lot more conducive to my work environment
Chose Dropbox
Dropbox is more rubust in security. It's more formal and contained compared to Google Drive. It's easier to manage users and access form an employer's perspective because it allows the files to be easily remain despite an employee's departure. Ownership can easily remain in …
Chose Dropbox
Apple isn't inclusive of all devices or optimal for file sharing and collaborative work. Their storage is great but only holds files. Google Drive is the best for collaborative work, but Clients don't always accept it. Issues about IT permissions, maximum storage, security …
Chose Dropbox
Dropbox is much better for file organization than Google Drive. It's much easier to organize files and find files. It's much easier to give access to users who need it and create groups for individual departments and interdepartmental. It's much easier to see who has access to …
Chose Dropbox
Dropbox can host pretty much any file, and our storage capabilities are virtually endless, too. We are happy with our relationship with Dropbox and do not foresee that changing. Since I work in marketing, I look forward to more updates for chatrooms and collaborative spaces. I …
Chose Dropbox
I use Dropbox because the company I currently work for uses Dropbox, but to be 100% honest, I prefer Google Drive.
Chose Dropbox
I prefer Google Drive because it is more affordable, has more space, and has a more user-friendly interface.
Chose Dropbox
Dropbox is much faster and easier to use than OneDrive. Google Drive is nice as it pairs with email, one advantage it has over Dropbox.
Chose Dropbox
Dropbox allows for bigger files in many situations. Generally, most people in the professional world seem to use Dropbox more often in comparison to Google Drive. Therefore, there is a certain convenience that comes with using the application. I also can share links with …
Chose Dropbox
For me, Microsoft online use was a headache. I think Microsoft Teams is hard to navigate and harder to find information. I like that if there are public folders that they are very easily accessible to anyone. Microsoft Teams did not have the availability unless you were apart …
Chose Dropbox
More ease of access for version history prevents too many cooks in the kitchen from updating files and doesn't force relying on inferior G-Suite products such as sheets and slides.
Chose Dropbox
In the previous section, I mentioned a few advantages of using Dropbox in the work environment. Dropbox seems to be the most popular and well-known product on the market. With that said, it is excellent in so many ways: easy to navigate, easy to share, and with no complicated …
Microsoft 365
Chose Microsoft 365
Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars.

However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing …
Chose Microsoft 365
Basically, Planner is nowhere as good and has nowhere as much functionality as Airtable, but Planner is included with MS 365 and good enough for us with no additional cost. Dropbox is actually really good and integrates well with MS 365. We actually use both Dropbox and …
Chose Microsoft 365
I have used a few other products similar to Microsoft 365. I used to use Dropbox as a file storage, cloud based solution for storing documents and data. I was introduced to Microsoft 365 a few years after using Dropbox, and I prefer Microsoft because of the entire suite that …
Chose Microsoft 365
Both Google and Dropbox have programs for creating content. They can get the job done but there is a reason Microsft 365 is an industry standard. You can pull together a bunch of different apps and try to get them to communicate together if you want. But it will be a headache. …
Chose Microsoft 365
It's all about the network effect. Since everyone else at my school using Microsoft 365, eventually I had to bite the bullet and join the crowd. Using the officially supported file syncing and sharing solution solves a large number of problems right out of the box. Other …
Chose Microsoft 365
Microsoft 365 provides a complete suite of tools, which none of the competition can match. Others can just offer piecemeal solutions, whereas Microsoft 365 (formerly Office 365) covers everything ranging from email management to office editing software to cloud storage to …
Chose Microsoft 365
Stability, high security, unique capabilities, speed of execution, cloud storage space, and compatibility and integration with other software has made this Microsoft product one of the best in the competitive market.
Chose Microsoft 365
The main point was the integration of the tools: backup + email + text editors, all in one tool; Employees had greater difficulty creating presentations on their competitors' tools, as well as more advanced use of data sheets.
Chose Microsoft 365
Microsoft Office 365 is more complete than Microsoft Office 2016. It is cloud-based, and this is a great advantage. Furthermore, now updates and upgrades are automatic and can be scheduled or accepted, really saving time compared to Office 2016.
Chose Microsoft 365
Microsoft Office 365 is the easiest to access on the go and is always up to date. It is also affordable given all of the features it offers. Being able to use most of Microsoft's products for one price is convenient and allows our organization to store and sort information over …
Chose Microsoft 365
Microsoft Office 365 was selected likely because most people at our company still find it to be more trustworthy than Google Drive. I personally would likely not have selected it, but do understand that it's the industry standard for most people. It's also a far lower cost for …
Chose Microsoft 365
Having all of the offerings and services in one easy to use administrative interface makes administration of our Microsoft suite of applications much easier. We are not able to get that same integration with separated applications. Gmail is not very intuitive if you're coming …
Chose Microsoft 365
Office remains the leader in the business productivity market. Apple's alternatives (Pages, Numbers, and Keynote) are nowhere near as powerful and Microsoft incorporates any good ideas they have very quickly (keynote's presentation mode). Google Docs/Sheets are convenient for …
Top Pros
Top Cons
Features
DropboxMicrosoft 365
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.7
853 Ratings
9% below category average
Microsoft 365
-
Ratings
Versioning7.6686 Ratings00 Ratings
Video files8.0673 Ratings00 Ratings
Audio files8.0602 Ratings00 Ratings
Document collaboration7.7748 Ratings00 Ratings
Access control7.4797 Ratings00 Ratings
File search7.4825 Ratings00 Ratings
Device sync7.9785 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.6
817 Ratings
13% below category average
Microsoft 365
-
Ratings
User and role management7.5749 Ratings00 Ratings
File organization8.0806 Ratings00 Ratings
Device management7.3704 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
804 Ratings
7% below category average
Microsoft 365
-
Ratings
Performance8.0797 Ratings00 Ratings
Reliability8.2802 Ratings00 Ratings
Storage Reports7.7614 Ratings00 Ratings
Best Alternatives
DropboxMicrosoft 365
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxMicrosoft 365
Likelihood to Recommend
7.8
(876 ratings)
8.7
(238 ratings)
Likelihood to Renew
6.6
(31 ratings)
9.5
(6 ratings)
Usability
8.9
(41 ratings)
8.4
(6 ratings)
Availability
7.7
(3 ratings)
-
(0 ratings)
Performance
6.4
(8 ratings)
-
(0 ratings)
Support Rating
6.1
(34 ratings)
8.9
(54 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
8.2
(4 ratings)
9.0
(2 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxMicrosoft 365
Likelihood to Recommend
Dropbox
It works very well for my particular role in book design, where I manage multiple projects simultaneously and need to link to hundreds of images nested within other folders. At times, though, it seems my computer folders will change which files are kept in the cloud vs. my desktop.
Read full review
Microsoft
Microsoft 365 is well-suited for:Small and Medium-sized Businesses (SMBs): Microsoft 365 offers a cost-effective solution for SMBs to access a suite of essential productivity tools without the need for extensive IT infrastructure. It provides a wide range of applications, allowing teams to collaborate, communicate, and manage documents efficiently.Remote Work and Collaboration: Microsoft 365's cloud-based nature makes it ideal for remote work scenarios. With tools like Microsoft Teams, employees can easily communicate, hold video conferences, and collaborate on projects in real-time, regardless of their location.Microsoft 365 may be less appropriate for:Organizations with Specific Software Requirements: Some organizations may have specialized software needs that are not met by Microsoft 365. In such cases, they may require industry-specific software or custom solutions.Limited Internet Connectivity: Microsoft 365 is a cloud-based platform, which means a stable internet connection is essential for optimal functionality. Organizations with poor internet connectivity might face challenges using the cloud-based applications effectively.
Read full review
Pros
Dropbox
  • Shared data among all peoples who have access to certain folders.
  • Data stored online so it frees lots of space from the personal computer.
  • Updates really fast.
  • You can access all the information on a file on your computer and on the Dropbox online platform.
Read full review
Microsoft
  • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
  • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
  • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
Read full review
Cons
Dropbox
  • One issue is when the preview of the video will sometimes play at the same time when watching it in full screen, where the two videos overlap each other.
  • Faster import time when inserting multiple files
  • It will be easier and faster to have a section to delete files under the folder tab
Read full review
Microsoft
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
Read full review
Microsoft
The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.
Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Microsoft
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Microsoft
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Microsoft
Everything works and I use it all the time.
Read full review
Alternatives Considered
Dropbox
Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common.
Read full review
Microsoft
Google Sheets is better for sharing and collaborative editing. Versioning of the same file is also one of Google Sheets strong points.
Microsoft 365 is better for working with local files. It is much easier to store the file in multiple places and backup multiple versions in multiple places.
LibreOffice is free but the usage is much counter intuitive than Microsoft Office. OpenOffice is worse when it comes to UI.
Microsoft Excel's performance with larger files is much better. When opening huge files, excel loads it asynchronously and I can start working right away.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
Microsoft
No answers on this topic
Return on Investment
Dropbox
  • Negatively impacted my ROI as it's rather expensive.
  • Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead.
  • Wish the collaboration was easier.
  • A lot of times, people on my team can't access photos.
Read full review
Microsoft
  • Positively, it has increased productivity and efficiency in creating templates and being able to systemize some of the protocols we are working on putting into place.
  • It has been a positive as well as most individuals and companies that we associate with also use MicroSoft 365 and therefore there is no need to have formats change in our documents when they open them up using another type of program.
  • Getting work done quickly.... One and Done!!!
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.