Red Thread Games Privacy Policy
Red Thread Games AS (“RTG”), a company located at St Olavs plass 2, 0165 Oslo, Norway, is committed to respecting the privacy rights of everyone who visits our websites, plays our games and uses our online services.
This Privacy Policy provides a guide as to how we collect, store and use the information that you provide to us during online game-play, when you use our online services and when visiting our websites.
This Privacy Policy applies to our games, online products and services (collectively, the “Services”) and also to any website owned or controlled by RTG and references to a “Site” are applicable to all such websites, including redthreadgames.com, draugen.com and dreamfallchapters.com.
BY USING ANY OF OUR SITES, GAMES, ONLINE PRODUCTS AND SERVICES, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR SITES OR PRODUCTS.
We collect information from our online games, and track your play within an online game (including online games you may have purchased from a third party website, such as Steam) and purchases that you may make within an online game.
RTG also collects IP addresses (an IP address is the string of numbers that identifies each sender or receiver of information that is sent across the Internet) for the purposes of system administration and to report aggregate information internally. This information is not shared with anyone outside RTG.
When visitors request pages on one of our Sites, our servers log the visitors’ IP addresses. We collect log files that record activity on our Sites and gather statistics about visitor's’ time and activity on the Sites. The statistics are generated anonymously, and they help us in connection with marketing and demographic studies as we enhance our Sites. This information is primarily used to identify which geographical regions and languages to support with our Services. RTG does not normally link IP addresses to anything personally identifiable, which means that a user’s session will be logged, but the user remains anonymous to us. RTG can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our Terms of Use, to protect our services, Sites or a person or entity.
RTG does not share any personal data with third parties.
Personal information from third parties and social networking sites
Provided that you have first given permission to the applicable third party, RTG may receive information from third party social networking sites, including Facebook and Twitter, related to your accounts on those services. Information that we collect from those third parties from whom you have given permission may be used by RTG solely in accordance with the terms of this Privacy Policy. Some users who access our Services through a social networking account such as Facebook or through our Site may receive access to special content not available to other users.
We may also collect personal information about you from online distributors of our games such as Steam, where you play our games on their respective distribution networks. The information we may receive is personal information related to your account on these respective distribution networks, but does not include financial information such as credit card information. We may store and use the information we receive about you from online distributors of our games and social networks in accordance with the terms of this Privacy Policy.
A note to parents and guardians
Anyone using the Internet should ensure that their privacy is being protected. This is especially true for individuals under the age of 13 (defined herein as a “child” or, if the reference is to more than one child, then we will refer to “children”). RTG is committed to complying fully with the Children’s Online Privacy Protection Act. We ask parents and guardians of children to discuss what information should be released on the Internet, especially personal information. RTG does not condition a child’s participation in any of the activities available on our Sites on the disclosure of more information than is reasonably necessary to participate in the activity.
RTG does not knowingly collect personally identifiable information from children under the age of 13. Note that RTG may collect personally identifiable information from users of the Sites or Services who are over 13 and under 18, and the collection and retention of this information is subject to the terms of this Privacy Policy. When a user in the 13-18 year old age category submits personally identifiable information, RTG may, in accordance with applicable laws or regulations or at RTG’s discretion, request a parent or guardian’s e-mail address to notify the parent or guardian of the activity of the user in this age category.
In accordance with applicable rules and regulations, or at RTG’s discretion, some areas of our Sites or Services may not be accessible to anyone under the age of 18, regardless of whether a parent or guardian has provided consent.
What are your data protection rights?
RTG would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access: you have the right to request RTG for copies of your personal data. We may charge you a small fee for this service.
The right to rectification: you have the right to request that RTG correct any information you believe is inaccurate. You also have the right to request RTG to complete the information you believe is incomplete.
The right to erasure: you have the right to request that RTG erase your personal data, under certain conditions.
The right to restrict processing: you have the right to request that RTG restrict the processing of your personal data, under certain conditions.
The right to object to processing: you have the right to object to RTG’s processing of your personal data, under certain conditions.
The right to data portability: you have the right to request that RTG transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@redthreadgames.com
Or write to us: Red Thread Games AS, St Olavs plass 2, 0165 Oslo, Norway
Revised November 28, 2019