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Country Specific Data Protection Disclosures and Contact information for Data Protection Authorities

If you have any complaints regarding Oracle’s compliance with our privacy policies, please contact the Global Data Protection Officer by filling out an inquiry form. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with our privacy policies and in accordance with applicable law.

You also have the right to file a complaint with a competent data protection authority. Please see below for contact information for the data protection authority in your region.

Oracle America, Inc.’s Data Privacy Framework (“DPF”) Certification

Oracle has certified to the U.S. Department of Commerce that it adheres to the DPF Principles with regard to Services Personal Information (as defined in the Oracle Services Privacy Policy) that is transferred from the European Union, the United Kingdom (and Gibraltar), and/or Switzerland to the United States when specified in a relevant contract. To learn more about the DPF program, and to view Oracle’s certification, please visit https://www.dataprivacyframework.gov/.

Below is a list of covered entities included in Oracle’s DPF self-certification:

  • Delphi Asset Management Corporation
  • Oracle America, Inc.
  • Oracle Financial Services Software, Inc.
  • Oracle (OFSS) BPO Services, Inc.

Last updated: [February 21, 2024]

EU and EEA National Data Protection Authorities

Contact info for the representatives of the EU national data protection authorities, and the supervisory authorities of the EFTA EEA States (IS, LI, NO) (https://edpb.europa.eu/about-edpb/about-edpb/members_en)

대한민국 Korea

관련 기관


국외이전

대한민국의 개인정보보호법에 따라 귀하의 Oracle Cloud 계정에 관하여 다음과 같이 안내합니다.

Oracle Cloud 계정 관련 대한민국 외 지역에 대한 개인정보 이전:

  • 이전되는 개인정보

    - 연락처: 이름, 직함, 회사명, 주소, 전화번호, 이메일;

    - 계정 청구 관련 정보, 납세 등록 번호 (필요한 경우에 한함); 및

    - 귀하의 사용 및 상호 작용에 관한 시스템 상의 개인정보: IP 주소, 기기 식별자, 위치 식별자, 여하한 서비스 및 기능.

  • 개인정보가 이전되는 국가: 미국
  • 개인정보 이전 방법 및 시기: 네트워크를 사용한 실시간 이전
  • 개인정보를 이전 받는 자의 성명: Oracle Corporation
  • 개인정보를 이전받는 자의 개인정보 이용목적:

    - 귀하에게 Oracle Cloud 계정의 생성, 유지, 보안, 업데이트, 문제 해결 및 지원 등에 관한 서비스를 제공하기 위함;

    - 귀하의 신원을 확인하고, 부정행위 및 남용을 조사하기 위함;

    - 계정 청구를 용이하게 하기 위함 (필요한 경우에 한함);

    - 귀하와 귀하의 계정에 대한 운용상의 이슈를 소통하기 위함;

    - 라이센싱 또는 다른 법적 절차를 준수하기 위함; 및

    - 적용되는 법령과 규제를 준수하고 당사의 영업을 영위하기 위함.

  • 보유 기간: Oracle Cloud 계정이 활성화되어 있는 동안. 서비스가 종료된 후, 기록을 보존하기 위한 목적으로 최소한의 계정 정보만을 남김.

국내대리인

개인정보보호법에 따른 오라클 본사의 한국 내 대리인의 정보는 다음과 같습니다.

명칭 및 대표: 한국오라클 유한회사 (대표이사 문건)

주소, 전화번호 및 전자우편 주소: 서울 강남구 영동대로 517, 15층, 16층, 36층 (삼성동), 02-2194-8000, privacy_kr_grp@oracle.com

개인정보처리위수탁에 관한 내용

오라클은 한국에서 다음의 외부 서비스 제공업체와 업무위탁계약을 체결하고 있으며, 해당 업체는 아래에 설명된 기능을 수행하는 데 필요한 경우에만 개인정보에 접근할 수 있도록 하고 있습니다.

위탁 받은 자

주식회사 퍼플피그

주식회사 더크루열정적인사람들

위탁하는 업무 내용

행사대행, 참석자 정보 관리, 제작물 발송 대행

Korea

Data Protection Authorities


Overseas Transfer

The Korean Personal Information Protection Act asks for this information to be displayed about your Oracle Cloud account: Oracle Cloud account details of the transfer of personal information to jurisdictions outside of Korea:

  • Personal information transferred:
    • Contact information: name, title, business name, address, phone, email;
    • Account billing information, tax registration number, if applicable; and
    • System personal information on your usage or interaction: IP address, device identifiers, location identifiers, services and features.
  • Name(s) of recipient countries: United States
  • Method and Timing of Transfer: Real time transfer through networks
  • Name of the personal information transferee: Oracle Corporation
  • Purpose of the transfer:
    • to provide services to you, including creating, maintaining, securing, updating, troubleshooting, and supporting an Oracle Cloud account;
    • to verify your identity, to investigate and prevent fraud and abuse;
    • to facilitate account billing, if applicable;
    • to communicate with you about operational issues with your account;
    • to confirm compliance with licensing or other legal processes; and
    • to comply with applicable laws and regulations and to operate our business.
  • Retention Period: For as long as the Oracle Cloud account remains active. After service termination, minimal account information will be held for records retention purposes.

Domestic Agents

In accordance with the Personal Information Protection Act, the contact information for Oracle’s representative in Korea is as follows.

Name and Representative: Oracle Korea Limited (Representative Director Kon Moon)

Address, phone number and e-mail address: 517 Yeongdong-daero, Gangnam-gu, Seoul, 15th, 16th, 36th floors (Samseong-dong), 02-2194-8000, privacy_kr_grp@oracle.com

Subcontractors who may process personal information

Oracle has agreements with the following external service providers in Korea, which are given access to personal information only as necessary to perform the functions described below per the Oracle General Privacy Policy:

Subcontractors

  • Purple Pig Co., Ltd
  • The Crew

Subcontracted Works

Holding events, managing information about event attendees, and sending promotional materials.