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Catit LED Flower Fountain with Triple Action Filter, Cat Drinking Water Fountain, Blue, 3 L
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Color | Blue |
Material | Polypropylene (PP) |
Brand | Catit |
Item Weight | 1.76 Pounds |
Product Dimensions | 8.3"L x 7.7"W x 9"H |
About this item
- Cat fountain features 3 different water flow settings for picky drinkers and offers maximum oxygenation for fresher, better tasting cat water; the unique design filters water so that it always stays fresh
- Can hold up to 3L in the cat water bowl and takes up little floor space; dimensions are 9.0 x 8.3 x 7.7 inches
- Features handy water level indicator window with LED nightlight, and petal top enables your cat to drink even when the fountain is turned off
- Includes triple action softening cat water filter and small energy-efficient pump with power cord (if an extension cord is necessary, connection must be watertight and dust proof); made of BPA-free materials
- If the cat water fountain pump is making excessive noise, be sure to check the water level as it is most likely low
- Power: 120V ~/12VA, 60Hz, 300mA
Customer ratings by feature
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From the manufacturer
The Catit Flower Fountain allows up to 3 different water flow settings to encourage your cat to drink more.
Drinking regularly is important for cats’ health as it helps prevent urinary tract diseases, which is a common health problem in cats.
Features
- Compact 3 L (100 fl oz) reservoir
- 3 water flow settings
- Encourages your cat to drink more, which helps prevent urinary tract diseases
- Includes Triple action filter and small energy-efficient pump
- Low power usage
- Made of BPA-free materials
Compact and ergonomic design
with whisker-stress free drinking surface
The Catit Flower Fountain’s water reservoir features a handy water level window. With its 3 L (100 fl oz) capacity, it holds more clean water and is much more stable in comparison to other fountains.
Since cats are picky drinkers, the Flower Fountain allows for different settings: a gentle water flow, a bubbling top, or calm streams. The drinking surface is at comfortable height and doesn’t place stress on your cat’s sensitive whiskers.
Keeps your cat hydrated 24/7
|
|
|
|
---|---|---|---|
Clean water at all timesUnlike bowls, the Catit Flower Fountain pushes only filtered, running water to the surface. This prevents your cat from having access to dirty water. |
Includes Triple Action FilterThe filter purifies your cat’s drinking water in 3 ways: 1. Cotton mesh filters out debris 2. Active carbon removes odors and impurities 3. Ion exchange resin softens tap water. |
Only for use with certified Catit filtersCatit Triple Action filters are guaranteed to safely and optimally purify your cat’s drinking water for approximately 30 days. It’s recommended to replace the filter monthly, or sooner if the filter is visibly saturated. |
BPA-Free & Easy to cleanThe Flower Fountain is made of BPA-Free materials, and is easy to take apart for cleaning. Every component is easily accessible and can be cleaned with water and natural soap. Always make sure to rinse thoroughly after cleaning. |
Catit Flower Fountain | Catit LED Flower Fountain | Catit Flower Fountain with stainless steel top | Catit Mini Flower Fountain | |
---|---|---|---|---|
Customer Reviews |
4.3 out of 5 stars
46,692
|
4.3 out of 5 stars
46,692
|
4.3 out of 5 stars
46,692
|
4.1 out of 5 stars
4,752
|
Reservoir | 3L (100 fl oz) | 3L (100 fl oz) | 3L (100 fl oz) | 1.5L (50.7 fl oz) |
3 Water flow options | ✓ | ✓ | ✓ | ✓ |
Water level window | ✓ | ✓ | ✓ | - |
Petal top with water pockets | - | ✓ | - | - |
Stainless steel drinking surface | - | - | ✓ | - |
LED Nightlight | - | ✓ | ✓ | - |
BPA-Free | ✓ | ✓ | ✓ | ✓ |
Pump voltage | 120V/12VA, 60Hz, 300mA | 120V/12VA, 60Hz, 300mA | 120V/12VA, 60Hz, 300mA | 100-240VAC, 50/60Hz, 0.4A |
Filter type | Catit Triple Action Filter | Catit Triple Action Filter | Catit Triple Action Filter | Catit Mini Triple Action Filter |
Catit Flower Placemat | Catit Peanut Placemat | Catit Fountain Cleaning Set | Catit Triple Action Filters | Catit Multi Feeder | |
---|---|---|---|---|---|
Customer Reviews |
4.8 out of 5 stars
2,985
|
4.8 out of 5 stars
2,985
|
4.7 out of 5 stars
3,078
|
4.7 out of 5 stars
42,398
|
4.5 out of 5 stars
2,581
|
You may also enjoy these compatible Catit products: | This adorable Catit flower-shaped placemat has the ideal size for Catit drinking fountains. (Fountain not included) | This Catit placemat includes a stainless steel dish that can be removed for easy cleaning in the dishwasher. (Fountain not included) | Our two-piece maintenance set is perfect to clean your Catit drinking fountain and easily access small areas. | With this 5-pack of Catit-quality filters, your cat can enjoy tasty, filtered water for 5 months! | The Catit Multi Feeder matches the Catit Flower Fountain beautifully. Combine the two for a complete dining experience! |
Looking for specific info?
Product information
Item Weight | 1.76 pounds |
---|---|
Manufacturer | Rolf C. Hagen (USA) Corp. |
Language | English |
ASIN | B07KYXFJQ2 |
Country of Origin | Malaysia |
Item model number | 43747W |
Customer Reviews |
4.3 out of 5 stars |
Date First Available | May 10, 2019 |
Item Package Dimensions L x W x H | 8.9 x 8.62 x 7.68 inches |
Item Dimensions LxWxH | 8.3 x 7.7 x 9 inches |
Item Weight | 1.76 Pounds |
Brand Name | Catit |
Target Audience Keyword | house-cats, cats |
Directions | Catit Flower Fountain |
Warranty Description | 2 year manufacturer |
Model Name | Catit LED Flower Fountain |
Color | Blue |
Size | 9.0 x 8.3 x 7.7 Inches |
Material | Polypropylene (PP) |
Age Range Description | All Life Stages |
Care Instructions | If the pump is making excessive noise, be sure to check the water level as it is most likely low |
Number of Items | 1 |
Manufacturer | Rolf C. Hagen (USA) Corp. |
Style | Flower Fountain |
Breed Recommendation | All Breed Sizes |
Included Components | Pump, Triple Action Filter |
Specific Uses for Product | Urinary, Urinary Tract Control, Joints |
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Catit LED Flower Fountain with Triple Action Filter, Cat Drinking Water Fountain, Blue, 3 L
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Videos
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HONEST review of Catit fountain with the flower
AnMa Vaillancourt
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Catit Flower Water Fountain Set Up and Review!
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What You Need To Know About This Catit Flower Fountain
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Product details
- Is Discontinued By Manufacturer : No
- Language : English
- Product Dimensions : 8.3 x 7.7 x 9 inches; 1.76 Pounds
- Item model number : 43747W
- Date First Available : May 10, 2019
- Manufacturer : Rolf C. Hagen (USA) Corp.
- ASIN : B07KYXFJQ2
- Country of Origin : Malaysia
- Best Sellers Rank: #2,385 in Pet Supplies (See Top 100 in Pet Supplies)
- #30 in Cat Fountains
- Customer Reviews:
Product Description
Product Description
Style:LED Light Flower Fountain The new Catit LED flower fountain is based on the successful Catit Flower fountain and has a fresh, unique design that allows up to 3 different water flow settings to appeal to picky drinkers! Drinking regularly is important for your cat’s health as it helps prevent urinary tract diseases, which is a common health issue for cats. (This product is not designed To cure any disease or illness.) when plugged in without accessories, The flower fountain provides a gently flowing water surface. Inserting the flower accessory creates long, faucet-like streams of water. The flower is easy to add to (or remove from) the fountain. Adding the flower cap will tone down the bubbling water on top, so give this setting a try if your cat would rather play with the water than drink from it. The Petal top enables your cat to drink even when the fountain is turned off. This fountain features a handy water level indicator window and a LED nightlight. The flower fountain is easy to disassemble and clean and has an ergonomic design. Only for use with Catit triple action filters. Other filters are less efficient and might even damage your LED flower fountain. Rinse the filter thoroughly and submerge it in water for 10 minutes before use. Low power usage. Bpa-free (all components excluding adapter).
Set Contains:
Drinking Fountain
- Small energy efficient pump
- User manual
Important information
Directions
Catit Flower Fountain
Compare with similar items
This Item Catit LED Flower Fountain with Triple Action Filter, Cat Drinking Water Fountain, Blue, 3 L | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $27.49$27.49 | $15.99$15.99 | $24.99$24.99 | -26% $19.99$19.99 List: $26.99 | -15% $16.99$16.99 List: $19.99 | $9.99$9.99 |
Delivery | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it as soon as Tuesday, Jul 30 | Get it as soon as Monday, Jul 29 |
Customer Ratings | ||||||
Easy to assemble | 4.5 | 5.0 | 4.6 | 4.5 | 4.7 | — |
Easy to clean | 4.3 | 4.6 | 4.7 | 4.2 | 4.5 | — |
Noise level | 4.0 | 4.8 | — | 4.1 | 4.2 | — |
Sold By | Amazon.com | GISOFIK | Pricuspet Direct | Veken | yahuawl | luti pet |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like how easy it is to put together the animal water dispenser. They say it is super easy to put it together and clean. They also like the appearance and that it comes with great assembly directions. However, some customers disagree on the water quality, sturdiness, noise, value, and quality.
AI-generated from the text of customer reviews
Customers like the ease of cleaning the animal water dispenser. For example, they mention it works and the unit is so much easier to clean. It has no crevices or hard to clean areas, and it's a great option for clean filtered water to cycle throughout the day. It's quiet and doesn't mess up. It also makes refilling much easier compared to other models.
"...n't care that it looks weird because it works and the unit is so much easier to clean! The only other problem is refilling the unit with water...." Read more
"...I clean it every time I change the water, and cleaning this thing is a breeze. The only issue I have is that cat hair gets stuck in the filter...." Read more
"...It’s nice to keep the water flowing so that it stays fresh for them and is not stagnant. It’s also super cute." Read more
"...It's shaped like an illustration of a black hole and has no crevices or hard to clean areas if you have a bottle brush for the inside of the tube..." Read more
Customers are satisfied with the appearance of the animal water dispenser. They mention that it has a cute design, is quiet, and easy to clean. They also appreciate the flower part and the simple architecture. Some are intrigued by the architecture and the low price. Overall, customers are happy with the product's appearance.
"...The most important reason why is because of cleaning. Harmony was a great design with easy filters to use, but it had all sorts of edges and corners..." Read more
"...It’s also super cute." Read more
"This thing is absolutely adorable and my cats love using it. My youngest cat loves playing with the fountain water as well...." Read more
"...any interlocking or snapping plastic, and features a very simple “donut” shaped filter. I especially love how easy the filters are to replace...." Read more
Customers find the animal water dispenser easy to put together. They say the instructions are easy to follow and include diagrams. Customers also mention that the filters snap easily into place. They appreciate the simplistic design and say it's hassle-free.
"...Harmony was a great design with easy filters to use, but it had all sorts of edges and corners that were impossible to clean regularly and time..." Read more
"...Day 1 - The fountain itself is easy to to put together and easy to clean. It's not loud at all...." Read more
"...But the cats do like it and are using.The Catit is super easy to plug in and ready. I like it holds decent amount of water, has led light...." Read more
"...It was very easy to assemble even though my instructions weren’t in English lol. Love the light sound of rushing water it makes...." Read more
Customers are mixed about the quality of the animal water dispenser. Some mention it's perfectly functional and great for their kitties, while others say the plastic does seem cheap and gets slimy and gross. The bottom should be made of clear plastic, or there should be a clear strip where you can
"...Besides the two filter media’s, it’s got a hard plastic bottom, that just feels more study than the typical filter floss on a support structure that..." Read more
"...I've had this unit since June and it continues to work great. I highly recommend this product especially if you live in a hard water area...." Read more
"Love, love, love this fountain. My cats love it too. Yes, it gets slimy after awhile. That's the nature of water, it is what it is...." Read more
"...I was not at all turned off by the fact that this fountain is made out of plastic and I did my research before deciding to purchase it...." Read more
Customers have mixed opinions about the noise produced by the animal water dispenser. Some mention that it's not too noisy, while others say that it makes a worrying noise and vibrates.
"...The low noise is such a relief, as with three of these I don’t always get the chance to refill them in a timely manner...." Read more
"...Also, the motor makes a slightly louder noise when the water level is low and over the years I have learned to attune my ears to this sound- so much..." Read more
"...My motor is very quiet. But what I did buy was a 3 liter USED unit because of all the negative reviews. It cost $5 less. Big whoop...." Read more
"...It's not loud at all. To the people who are complaining about noise, you probably got a bad pump. All I can hear is some water trickling...." Read more
Customers have mixed opinions about the value of the animal water dispenser. Some find it excellent value for the money, while others say the filters are super expensive.
"...It's and quiet and defn not messy. This is by far the best price and to assembly and cat's love it. So I do recommend!" Read more
"...that after a little less than nine months it's completely broken and unusable but because the fountain is cheap compared to other fountains I..." Read more
"TL:DR great for the price, possibly *too* easy to disassemble. Might have to replace if cat behavior doesn't change...." Read more
"...Most importantly, filters are way cheaper, higher quality, and easier to find for this fountain...." Read more
Customers are mixed about the sturdiness of the animal water dispenser. Some mention that it's holding up well, durable, and stable, while others say that it didn't seem to be strong enough to get the water actually flowing. The little plastic tabs are not durable and tough to get loose. Overall, the quality of the product is poor and it does not last 20 or 30 days like advertised.
"...I am disappointed that after a little less than nine months it's completely broken and unusable but because the fountain is cheap compared to other..." Read more
"...I also find that I can rinse the filter since it’s so sturdy, and doesn’t get filthy like the others...." Read more
"...I am disappointed that it did not last longer." Read more
"...I feel good about this product. It is solid, works well, looks nice, has a pretty blue light and is easy to detect the water level...." Read more
Customers are mixed about the water quality of the animal water dispenser. Some mention that the pump isn't clogged and the water isn’t low. They love it and are very well hydrated, while others say that it runs out of water in less than a week and wastes water.
"...Yes this unit is small and runs out of water in less than a week and it is easy to tip over if you have a "tip over" cat...." Read more
"...The water level actually drops faster than any other fountain I’ve had, showing that they are drinking more as well!..." Read more
"...That being said, I came home today to find the fountain had overflowed despite it being at medium water level...." Read more
"...There's a clear water level meter on the side so you can keep an eye on the water level for refill. Would buy again." Read more
Reviews with images
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Top reviews from the United States
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The most important reason why is because of cleaning. Harmony was a great design with easy filters to use, but it had all sorts of edges and corners that were impossible to clean regularly and time efficiently. I would have to get a q-tip to clean them, and the corners and edges got dirty faster than any part of the fountain due to the water flow being disrupted there.
The knock off brand had a circular filter like Catit has, but it was only carbon filtering, and for some reason the makers decided to put edges inside of the water reservoir for no reason, leading to the same cleaning annoyance.
Catit has no edges that build up gunk inside of the reservoir, everything is a smooth curve, meaning a sponge or towel can easily wipe away everything. I also like how the filter is structured, you can actually see the filter underneath the cover since it doesn’t cover it completely. This helps me know when I should clean or replace it without disassembling the whole thing. The filter also has more than carbon filtering it. I don’t remember what the white filter media is at the time of writing this review, and I’m writing it on mobile and can’t check unfortunately, but when I read it I was impressed. I own fish tanks and the media used had filter cleaning properties that carbon just doesn’t cover. We use brita filtered water anyways, but it’s nice to have a second filter making sure our cats drink clean water.
Another thing is that the water pump is strong. Most brands use the same water pump that can be adjusted to weak to strong flow, but this pump has its weakest setting like the strongest setting of the previous ones. This means that the pump is less likely to get blocked, and when it dies build up gunk (usually fur or bioslime) its flow won’t be impacted so much, or as fast. Their are also guides on the bottom letting you know where the pump goes. And unlike most brands, the output of the pump isn’t off center, it’s just about right in the middle, which means you’ll never place the output in the wrong way (for example, the pumps of previous fountains had the output shifted to the right, so if you rotated the pump in any other direction, it wouldn’t go up the fountains tube.) A small yet helpful design change like that just makes the cleaning even easier.
So far, I’ve had one Catit fountain I bought at the store, and no bioslime has accumulated even after two weeks. Bioslime usually appeared in other fountains after a week or less, I’d assume due to the weaker flow allowing it to settle on the surfaces, and due to the carbon only filter.
I ordered two more Catit fountains through Amazon, and the only issue is that one fountain didn’t come with the yellow middle piece. Not sure how it happened, but it worked out since the cat I’m using it for like to drink from the middle output anyways.
Two more neat things is 1. The clear plastic window that shows you how much water is in there. This is why I decided to try this fountain in the first place, it was such a neat design improvement, and it wasn’t all clear like some water fountains (which the excess light coming in from the all clear plastic can lead to algae growth) you have to look closely, at least on the non-led one, but you can usually tell by the drops of water that appear inside the window when the water level gets low. No need to dissemble the fountain, and you can see before it gets loud when it needs water. Another thing, this filter doesn’t get loud even when it gets low. I’d assume it’d get loud if it had no water, but you’d be able to catch it before that happens with the window. The low noise is such a relief, as with three of these I don’t always get the chance to refill them in a timely manner. The second neat thing is the filter replacements. Besides the two filter media’s, it’s got a hard plastic bottom, that just feels more study than the typical filter floss on a support structure that most filters use. I also find that I can rinse the filter since it’s so sturdy, and doesn’t get filthy like the others. I bought replacements, a pack of 5, for a good price in my opinion considering the quality of the filters, but I wonder when I’ll actually need to use them.
One thing to note about carbon, it has a life span, something owning fish tanks has lead me to find. You’ll want to change the filters monthly just because of this, as when carbon reaches its end of its lifespan, it will not only stop filtering, but it’ll release some of what it’s filtered.
Another thing to say, as if this isn’t an essay already, is that with our four cats of varying shapes and sizes, they all love these fountains. The water level actually drops faster than any other fountain I’ve had, showing that they are drinking more as well! With one cat having renal problems, this is such a relief. Drinking more prevents renal issues from occurring, like for our three younger cats, and prevents them from worsening, like for our old cat with renal problems.
If you have a cat who has never drank from a fountain before, they’ll learn quick, but don’t be surprised if they seem taken a back at first. Most cats are used to water in a bowl because it’s what most people use, but flowing water is far more appealing to them once they realize it’s just water.
Anyways, great water fountain! If anything happens over time that’s worth noting, I’ll be sure to update this review. But having the filter for over two weeks now, and this time mark usually being the time for poor design choices to reveal themselves, I’m pretty sure this a great filter.
Oh, promise this is the last thing. For those who are always hunting for Made in USA products... the unfortunate news is that even after hours of searching I have yet to find any that fit the bill. The good news is that these fountains are made in Malaysia. The bad news is that the replacement filters are made in China... but I’ll take what I can get at this point.
Okay, wait, seriously this is the last thing. The only thing I have not tested it how these stand up to machine washing, so I’ll be sure to update when I do that with the results.
Reviewed in the United States on October 27, 2020
The most important reason why is because of cleaning. Harmony was a great design with easy filters to use, but it had all sorts of edges and corners that were impossible to clean regularly and time efficiently. I would have to get a q-tip to clean them, and the corners and edges got dirty faster than any part of the fountain due to the water flow being disrupted there.
The knock off brand had a circular filter like Catit has, but it was only carbon filtering, and for some reason the makers decided to put edges inside of the water reservoir for no reason, leading to the same cleaning annoyance.
Catit has no edges that build up gunk inside of the reservoir, everything is a smooth curve, meaning a sponge or towel can easily wipe away everything. I also like how the filter is structured, you can actually see the filter underneath the cover since it doesn’t cover it completely. This helps me know when I should clean or replace it without disassembling the whole thing. The filter also has more than carbon filtering it. I don’t remember what the white filter media is at the time of writing this review, and I’m writing it on mobile and can’t check unfortunately, but when I read it I was impressed. I own fish tanks and the media used had filter cleaning properties that carbon just doesn’t cover. We use brita filtered water anyways, but it’s nice to have a second filter making sure our cats drink clean water.
Another thing is that the water pump is strong. Most brands use the same water pump that can be adjusted to weak to strong flow, but this pump has its weakest setting like the strongest setting of the previous ones. This means that the pump is less likely to get blocked, and when it dies build up gunk (usually fur or bioslime) its flow won’t be impacted so much, or as fast. Their are also guides on the bottom letting you know where the pump goes. And unlike most brands, the output of the pump isn’t off center, it’s just about right in the middle, which means you’ll never place the output in the wrong way (for example, the pumps of previous fountains had the output shifted to the right, so if you rotated the pump in any other direction, it wouldn’t go up the fountains tube.) A small yet helpful design change like that just makes the cleaning even easier.
So far, I’ve had one Catit fountain I bought at the store, and no bioslime has accumulated even after two weeks. Bioslime usually appeared in other fountains after a week or less, I’d assume due to the weaker flow allowing it to settle on the surfaces, and due to the carbon only filter.
I ordered two more Catit fountains through Amazon, and the only issue is that one fountain didn’t come with the yellow middle piece. Not sure how it happened, but it worked out since the cat I’m using it for like to drink from the middle output anyways.
Two more neat things is 1. The clear plastic window that shows you how much water is in there. This is why I decided to try this fountain in the first place, it was such a neat design improvement, and it wasn’t all clear like some water fountains (which the excess light coming in from the all clear plastic can lead to algae growth) you have to look closely, at least on the non-led one, but you can usually tell by the drops of water that appear inside the window when the water level gets low. No need to dissemble the fountain, and you can see before it gets loud when it needs water. Another thing, this filter doesn’t get loud even when it gets low. I’d assume it’d get loud if it had no water, but you’d be able to catch it before that happens with the window. The low noise is such a relief, as with three of these I don’t always get the chance to refill them in a timely manner. The second neat thing is the filter replacements. Besides the two filter media’s, it’s got a hard plastic bottom, that just feels more study than the typical filter floss on a support structure that most filters use. I also find that I can rinse the filter since it’s so sturdy, and doesn’t get filthy like the others. I bought replacements, a pack of 5, for a good price in my opinion considering the quality of the filters, but I wonder when I’ll actually need to use them.
One thing to note about carbon, it has a life span, something owning fish tanks has lead me to find. You’ll want to change the filters monthly just because of this, as when carbon reaches its end of its lifespan, it will not only stop filtering, but it’ll release some of what it’s filtered.
Another thing to say, as if this isn’t an essay already, is that with our four cats of varying shapes and sizes, they all love these fountains. The water level actually drops faster than any other fountain I’ve had, showing that they are drinking more as well! With one cat having renal problems, this is such a relief. Drinking more prevents renal issues from occurring, like for our three younger cats, and prevents them from worsening, like for our old cat with renal problems.
If you have a cat who has never drank from a fountain before, they’ll learn quick, but don’t be surprised if they seem taken a back at first. Most cats are used to water in a bowl because it’s what most people use, but flowing water is far more appealing to them once they realize it’s just water.
Anyways, great water fountain! If anything happens over time that’s worth noting, I’ll be sure to update this review. But having the filter for over two weeks now, and this time mark usually being the time for poor design choices to reveal themselves, I’m pretty sure this a great filter.
Oh, promise this is the last thing. For those who are always hunting for Made in USA products... the unfortunate news is that even after hours of searching I have yet to find any that fit the bill. The good news is that these fountains are made in Malaysia. The bad news is that the replacement filters are made in China... but I’ll take what I can get at this point.
Okay, wait, seriously this is the last thing. The only thing I have not tested it how these stand up to machine washing, so I’ll be sure to update when I do that with the results.
I found this product had a few problems, but nothing that requires any deductions of stars. But I was curious about the massive number of one star reviews. (391-10% of reviews) So I started reading them. 95% or so had complaints about the pump-it stopped working anywhere fresh out of the box to 1 to 12 months later. Most often it stopped working after 30 days to 4-5 months. The other pump problem was that it was or got extremely noisy-this often presaged pump failure. I also read about the pump "floating" around with nothing to attach it to anything. Mine had 2 suckers attached to the bottom of the pump. It seems to me that someone at the company decided to cut corners and replace the correct pumps with a cheaper, weaker, very un-dependable pump. This same pinhead was allowed to keep changing the design so a LOT of parts didn't fit properly. Another big problem was Hagen's return policy (have to have original box) and lousy, rude and unresponsive customer service. I'm adding this to my review because I spent a lot of time reading these reviews and I wish to spare others this headache. Some reviewers complained that when power went out, the cat(s) didn't have access to water.
After reading all these negative reviews, I now expect my pump to give out anytime now although I haven't yet gotten the loud motor noises. My motor is very quiet. But what I did buy was a 3 liter USED unit because of all the negative reviews. It cost $5 less. Big whoop. I guess it was a good thing because I think this unit is one of the older ones that worked better 😺. Another major complaint was that mold would grow in the filter and/or other places within 2-5 days. This is just gross and made some cats sick even though the customer followed all instructions and advice from "Hagen's" website. I live in a pretty low humidity area so I don't know if it was just the dark inside of the unit and the heat from the motor causing this. Some of the pictures showed "red slime" mold and others showed normal green/gray spotting mold.
Because the "pinhead" (aka: the corner cutter) who made such incredibly stupid decisions, must have also decided to ship RETURNED units and sell them as NEW units. Now that's just illegal. There were many instances of finding everything from cat hairs to mold stains to silicon (the lucky ones just got dusty units) on these so called NEW units. Some reviewers took pictures.
***** First Review *****
I didn't realize it at the time, but this water fountain is different from the others. Unlike the other brand I purchased a couple of years ago and the others I looked up recently, this brand (Catit) has the filter at the top.
Now this difference may seem minor (it did for me at first), but all the other fountains require the water to cycle through the entire unit and the water goes through the charcoal filter just before it gets to the fountain. Now the cat hairs, cat food, dirt and other debris often goes through a small "filter/gate" to get rid of most of the debris. Then cycles eventually to the water pump, the charcoal filter and comes out of the fountain for the cat to drink. This sounds great unless you have hard water. The water goes through all these areas and deposits minerals and calcium ON EVERY SURFACE, including inside the pump. This means having to scrape and rub off this build up every time you clean the unit. THIS IS A LOT OF WORK and a pain when the unit gets old and needs more scrubbing.
With the Catit Fountain the filter is at the top before the pump. So all of the water gets filtered first before it goes into the holding tank and the pump. This means a LOT LESS scrubbing to clean the unit. The only thing that the unit needs to be checked and cleaned for is algae (and debris in the filter.) Catit recommends once a week cleaning and this is a breeze compared to the others. It takes 5-10 minutes compared to the 1/2 hour to 45 minutes it took me to clean my old unit once a week.
Yes this unit is small and runs out of water in less than a week and it is easy to tip over if you have a "tip over" cat. I do, so I had to eventually I put the unit in an old Dutch oven to keep my silly cat from knocking it over. (I had to get a fountain because she always tipped over any water bowl I gave her, including the metal ones) I don't care that it looks weird because it works and the unit is so much easier to clean! The only other problem is refilling the unit with water. You have to have extremely good ears to hear when the water gets low to the pump or open the unit and check it every few days. Otherwise you will burn out the pump and you will need to purchase a new one. They cost $27, $2 less than a new unit.
I've had this unit since June and it continues to work great. I highly recommend this product especially if you live in a hard water area. In my area they used to make jokes about the hard water and the smell! (It used to smell like sulpher, gag!)
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Reviewed in Mexico on June 29, 2023