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- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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1.27 mi | ASHBURN 20147
Returnable | Yes |
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Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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EZVIZ Outdoor Security Camera Dual Lens 1080P, Excellent Color Night Vision, Active Light & Siren Alarm with PIR Motion Detection, Weather Proof, Two-way Talk, the First Dual Lens Security Camera(C3X)
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Recommended Uses For Product | Outdoor Security |
Brand | EZVIZ |
Connectivity Technology | Wi-Fi, Wired Power Connection |
Special Feature | Night Vision, Motion Sensor |
Indoor/Outdoor Usage | Outdoor |
About this item
- 【Dual-Lens with Color Night Vision】C3X is the first commercial-grade security camera with dual-lens, delivers groundbreaking features. Enjoy exceptional color night vision without the need for supplemental lights. Thanks to dual lenses and infrared lights, you can experience superior clarity and realism with our security camera.
- 【Intelligent Motion Detection & Active Defense】Powered by deep learning algorithms, the C3X identifies human and vehicle shapes in real-time, providing precise motion alerts. Define specific zones in the EZVIZ App to protect your valued spaces. When detection occurs, the camera activates a powerful siren and strobe light, deterring intruders instantly. Rest easy with instant notifications and our surveillance security cameras.
- 【Customize Your Voice & SD/Cloud Storage Option】Record personalized voice alerts or custom messages to greet visitors or deter potential trespassers. Besides, Recordings can be stored on a micro SD card (supporting up to 256GB, not included) or EZVIZ Cloud.
- 【All-Weather Protection with Durable Design】Crafted with a robust metallic enclosure and boasting an IP67 rating, the C3X is engineered to withstand all weather conditions. Rain, sun, storms, and snow are no match for our waterproof camera. Trust in our camera’s durability, and let it safeguard your property in any climate with home surveillance cameras outdoor.
- 【H.265 Technology & Work with Alexa】Using the latest H.265 video compression technology, the C3X renders clearer and smoother video while reducing the need for data storage space and bandwidth. The C3X seamlessly integrates with Alexa & Google Assistant, enhancing your smart home ecosystem and cameras for home security outside.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value of the security camera, saying it is a good product for a reasonable price. They also appreciate the picture quality and night vision. However, some customers have reported issues with detection, saying the camera lacks motion tracking and the alarm is barely audible. Opinions are mixed on quality, ease of installation, and range balance.
AI-generated from the text of customer reviews
Customers are satisfied with the picture quality of the security camera. They mention that it has a good night image quality and is easy to install. They also say the zoom level is excellent and is ideal for recording close-up videos.
"These cameras are amazing for outdoors, the image quality is very good and to record in color outside you really don't need much light, with public..." Read more
"...that is very normal, the clarity of this camera is very good, I could say excellent, but it could improve to 4 or 8 K...." Read more
"...I have two of this model and continue to be impressed with the picture quality and the AI alarm detection which greatly reduces false alarms and..." Read more
"...So it is a little slow in that area.The night image quality is really good for what i needed so still recommend it...." Read more
Customers are satisfied with the value of the security camera. They mention that it provides good quality for a reasonable price.
"...and indoor PTZ cameras have been reliable and represent great values in their price range...." Read more
"Great little camera for the money." Read more
"...service has tried to help, but issues continue, otherwise, great camera for the price." Read more
"...Works great and the price was right!" Read more
Customers are satisfied with the night vision of the security camera. They mention that it has excellent night vision, the transition detection is fast, and the phone app is fast.
"...the audio detection is also very good, the transition Detection in night vision mode is fast and problem-free...." Read more
"...Basic setup for nearly everyone's needs is fast on the phone app. Best detection without false is line cross. Upto 3 lines can be set...." Read more
"The picture quality is good enough and the camera is equiped with very good night vision...." Read more
"Night vision excellent, motion coverage is the best I haven’t seen a camera that covers areas like this one." Read more
Customers have mixed opinions about the quality of the security camera. Some mention it's an outstanding product that works as advertised, while others say it completely stopped working after only a few months.
"...The recording on the smartphone works very well, and the zoom level is excellent, ideal for recording close-up videos using the mobile screen..." Read more
"...But no connection! Why not? Fails with error “EZVIZ wants to join wi-fi network EZVIZ_F27227257”. That is an Ezviz network address...." Read more
"Works well perfect pictures, able to zoom in on the video" Read more
"This is an outstanding product works as advertised and the best camera made by this company by far." Read more
Customers are mixed about the ease of installation. Some mention that it's very easy to install and works, while others say that it was a little complicated. They also say the instructions could be a bit clearer and that there is no way to program the camera not to have the alarm or flashing light.
"Very easy to install and it just worked. I connected directly to router with an ethernet cable so I can't comment on its WiFi reliabilty...." Read more
"...This Ezvid camera works and wasn't that hard to set up. I don't know which camera but don't buy Sv3c" Read more
"...Both cameras came ahead of their arrival time. Set up was a little complicated but managed to get it working with help form my son...." Read more
"Good qualety, good night camera, good qualety in microphone, easy to install" Read more
Customers are mixed about the range balance of the security camera. Some mention that the infrared has an excellent range, it has the furthest range and detection at day and night out of any camera they have, and has a very good dynamic range balance. However, others say that the cable connection but just never linked up on WIFI, the feature is made useless by a horrible WiFi connection and flaky interface, and that it takes so long for this product to connect that it is not really usable.
"...Same hardware, same ISP, same passwords. But no connection! Why not? Fails with error “EZVIZ wants to join wi-fi network EZVIZ_F27227257”...." Read more
"...Continuous or detection recording work perfectly.The Wi-Fi has a good range and the software that is installed on the computer allows access..." Read more
"...One camera would not link with my wifi. The C.S. Dept gave me three different "fixes" to solve the problem; none of them worked...." Read more
"The second one would not sync with my Comcast WIFI. It’s still back in the box. Amazon support was clueless." Read more
Customers are dissatisfied with the detection of the security camera. They mention that it lacks motion tracking and bug activity sets off motion detection.
"...camera intended for wired, outdoor use and some of the worse motion detection features I've seen to date...." Read more
"...Clue #2: Bug activity sets off motion detection even though vehicle and person detection is turned on and motion sensitivity is set to low...so that..." Read more
"...The detection of vehicles and people works very well, tested at a height of 3 mts (9.8 ft) above ground level, the ideal is to use it between 2 and..." Read more
"...Motion detection is a bit funky at times, but positive quality is that the recording starts always 4 seconds before the motion...." Read more
Customers are dissatisfied with the noise produced by the security camera. They mention that it sounds noisy, the volume of the alarm is very weak, and it is barely audible.
"...Even after recording in a shouting voice, the volume of the alarm is very weak. Also the line crossing alarm function does not work...." Read more
"...that when people were walking fast past it the camera didnt quiet catch their movements. So it is a little slow in that area...." Read more
"...Audio recording also has its flaws, it sounds noisy." Read more
"...human or vehicle movement a strobe light flashes and an audible loud alarm sounds...." Read more
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The detection of vehicles and people works very well, tested at a height of 3 mts (9.8 ft) above ground level, the ideal is to use it between 2 and 3 mts high, although it can be used at more than 6 meters, this in effect reduces aspects detection.
Continuous or detection recording work perfectly.
The Wi-Fi has a good range and the software that is installed on the computer allows access to the cameras in both Wi-Fi and network mode.
Currently the desktop software has a couple of details in network recording that I hope they correct in EZVIZ, it has a delay of between 8 and 10 seconds, that is, when it comes to recording using the camera in its network access version ( UTP) it does not start recording immediately, it starts like 10 seconds later, this doesn't happen when recording using the WiFi camera version.
The recording on the smartphone works very well, and the zoom level is excellent, ideal for recording close-up videos using the mobile screen recording option.
Remote access is very good, but it is better to use a network connection (UTP) than WiFi, because the latter is slow.
The infrared has an excellent range, it has been tested at a height of more than 6 mts (19.6 ft) to the ground and it works very well and in low light conditions, it does not need to be turned on.
Crossing a line or area works best between 2 and 3 meters, because this will depend on the identification of people or vehicles.
The camera has been tested in very heavy rain conditions and it works without problems, it dries quickly. The features offered by the camera are just as they say and have been tested and evaluated.
The display of records|logs could improve, and I say this even if have been a user of this camera for years, it would be nice the display format of the records with fast forward (dragging the mark and the video scrolling continuously), it would be excellent to be able to have continuous advance by scrolling, for now this is not possible, the video records (both on mobile and destop) can only be seen through increased playback speed (16X on mobile and 8x on desktop software) or jumping to a point X in the record, this limits the ability for quick identification.
It would be also great to have a virtual mask function (exclusion area) just as we have the detection areas function
Reviewed in the United States on June 11, 2024
The detection of vehicles and people works very well, tested at a height of 3 mts (9.8 ft) above ground level, the ideal is to use it between 2 and 3 mts high, although it can be used at more than 6 meters, this in effect reduces aspects detection.
Continuous or detection recording work perfectly.
The Wi-Fi has a good range and the software that is installed on the computer allows access to the cameras in both Wi-Fi and network mode.
Currently the desktop software has a couple of details in network recording that I hope they correct in EZVIZ, it has a delay of between 8 and 10 seconds, that is, when it comes to recording using the camera in its network access version ( UTP) it does not start recording immediately, it starts like 10 seconds later, this doesn't happen when recording using the WiFi camera version.
The recording on the smartphone works very well, and the zoom level is excellent, ideal for recording close-up videos using the mobile screen recording option.
Remote access is very good, but it is better to use a network connection (UTP) than WiFi, because the latter is slow.
The infrared has an excellent range, it has been tested at a height of more than 6 mts (19.6 ft) to the ground and it works very well and in low light conditions, it does not need to be turned on.
Crossing a line or area works best between 2 and 3 meters, because this will depend on the identification of people or vehicles.
The camera has been tested in very heavy rain conditions and it works without problems, it dries quickly. The features offered by the camera are just as they say and have been tested and evaluated.
The display of records|logs could improve, and I say this even if have been a user of this camera for years, it would be nice the display format of the records with fast forward (dragging the mark and the video scrolling continuously), it would be excellent to be able to have continuous advance by scrolling, for now this is not possible, the video records (both on mobile and destop) can only be seen through increased playback speed (16X on mobile and 8x on desktop software) or jumping to a point X in the record, this limits the ability for quick identification.
It would be also great to have a virtual mask function (exclusion area) just as we have the detection areas function
I bought one first and now bought 2 more. I've only had a little connection problem, but that's because I have to change my router. In total I have 5 cameras of this brand. And it has been the best investment. I have shown them to people who install security cameras, much more cameras, and they liked it to the degree that they wanted me to give them the models because they were thinking of buying them.
While neither of these are game changers, they are disappointing. I have two of this model and continue to be impressed with the picture quality and the AI alarm detection which greatly reduces false alarms and notifications.
No responde bien a los comandos de movimiento
The only thing i wish was better was the following
I noticed that when people were walking fast past it the camera didnt quiet catch their movements. So it is a little slow in that area.
The night image quality is really good for what i needed so still recommend it.
But as stated below from first review, the app is very poor: Waay too many alerts. Plus shape detection does not work. Plus where app supposedly allows a free-form monitoring window to be drawn by hand across the field of view, simply does nothing.
2021-05-03 went offline randomly and cannot be recovered remotely. For this reason, I will cancel my suggestion to our condo board to buy 10 and try to return the camera. Too unstable. Bad. Bad. Bad. Total waste of my time in evaluation. And, yes, I know how to setup a network. It is the camera. Instructions say to press reset button. I'm supposed to climb a ladder? This is an unstable camera. Please beware and be informed. Stay away.
Update: offline for 24hrs, suddenly came back online all by itself. Don't know what to make of this but cannot recommend this camera to our Condo Community. Too unstable.
When offline, camera stops recording creating huge random gaps in the history and, yes, recording set to internal card not cloud. So why did it stop? Must require online connection in the background. Is someone spying?
2021-06-30 Offline for NO REASON last 24 hours. The down time was from the camera itself, not the net. Surely in the 21st century we can do better than this! Unstable.
Update 2021-07-19: Last Wed went offline at 10PM then back online at 8AM Thurs! Exactly the hours we need monitoring! Had we not have reviewed the history, we would NOT HAVE KNOWN!
Further: Of course we have VLC. Latest. Sound OK but no video. So whomever suggested this as a solution clearly knows not of what he speaks. The amazon community is going downhill. Sad. Very sad.
Today 2021-07-19 after an internet hunt found a free media player that works. But we're not gonna share. HaHa!
Today, 2024-01-01, moved to a new home and transported same modem/router and this camera to the new place. So from the camera's point of view, nothing has changed. Same hardware, same ISP, same passwords. But no connection! Why not? Fails with error “EZVIZ wants to join wi-fi network EZVIZ_F27227257”. That is an Ezviz network address. Checked ISP website and shows camera seen and connected. Thus the gateway to the cloud is open and running fine but the EZVIZ door has slammed shut. Why? No way to get help. I suspect EZVIZ retired the old URL EZVIZ_F27227257 to force us poor benighted, looser, customers to get the paid service. Churchill said "Never, never.... (5x) give up". I say "never (5x)" do business with EZVIZ. It would be unkind to expand this to "Never do business with the Chinese" but I am not going to go that far. But almost...
Top reviews from other countries
Reviewed in Canada on November 13, 2022
Reviewed in Mexico on December 15, 2021