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Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White


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Color White
Brand Honeywell
Power Source Battery Powered
Compatible Devices Smartphone
Product Dimensions 3.06"L x 1.25"W x 3.06"H

About this item

  • At the first signs of leaks, freezes, or excess humidity, the Wi-Fi Water Leak & Freeze Detector can alert your smartphone.
  • Notification includes mobile & audible alerts – messages can alert you or your family/friends wherever you are, while audible alerts sound when you are at home.
  • Connects to standard Home Wi-Fi directly – no need for an extra hub.
  • Temperature & humidity sensing – Detect low temperatures that can lead to frozen pipes, and humidity that could damage valuables.
  • 5 foot water sensing cable included – the entire 5’ cable senses water providing expanded coverage. Temperature sensing -30F to 150F (-35C to 65C).
See more product details

Customer ratings by feature

Battery life
4.6 4.6
Easy to install
3.8 3.8
WiFi signal
3.6 3.6
Tech Support
2.7 2.7

Product guides and documents


From the manufacturer

Wi-Fi Water Leak Detector
Water Leak Detector installed with sensor cable on floor around water heater

Always on duty

The Wi-Fi Water Leak & Freeze Detector helps you stay connected and aware of potentially costly water leaks in your home. Place it anywhere you'd like to monitor, no matter how well-hidden, and it can alert you to leaks and freezes wherever you are, whether you're in another room or on vacation.

Resideo app

Take it all with you

The Wi-Fi Water Leak and Freeze Detector is supported by our Resideo app, which lets you control your Resideo devices from anywhere, all in one connected platform. Home or away, know that connecting each Wi-Fi Water Leak and Freeze Detector to the app means you’ll receive alerts about water leaks and pipe freezes in your home, anywhere you go.

White background, hand holding up smart phone with a low temperature alert displayed on screen
Homeowner loading laundry into washer, with Water Leak Detector and sensor cable installed
WiFi Yes
Smart Home Integration Yes
Includes Detector, 3 AA batteries, Screws, Water sensing cable
Dimensions (W x H x D) 3.06 x 3.06 x 1.25 in

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.

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Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White


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Product Description

The water leak and freeze detector by Resideo is an early warning system that notifies you on your smartphone when a leak is detected or the temperature drops bellows a temperature of your choice. By catching it early, you may be able to avoid expensive repairs and loss of treasured items.

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Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White
Honeywell Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White
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Price$22.96$49.99-22% $69.99
List:$89.99
$59.99$80.88
Delivery
Get it as soon as Sunday, Jul 28
Get it as soon as Sunday, Jul 28
Get it as soon as Sunday, Jul 28
Get it as soon as Sunday, Jul 28
Customer Ratings
Battery life
4.6
4.8
4.4
4.5
Easy to install
3.8
4.7
4.4
4.5
Tech Support
2.7
5.0
4.2
3.6
WiFi signal
3.6
5.0
4.4
Value for money
4.7
4.6
4.6
Sold By
Pilsamas US
X-Sense US
GoveeLife US Direct
WINEES
Amazon.com

Important information

Bulb Voltage

120 volts

Customer reviews

4.2 out of 5 stars
4.2 out of 5
1,338 global ratings

Customers say

Customers like how easy it is to set up the alarm. They say it's simple and uneventful. They appreciate the humidity sensor, which monitors internal temperature and humidity. However, some customers have reported issues with connectivity and the app. Opinions are mixed on value, leak detection, performance, and quality.

AI-generated from the text of customer reviews

137 customers mention "Ease of setup"98 positive39 negative

Customers like the ease of setup of the alarm. They mention that the initial start up is simple, and the product is pretty simple to use.

"...This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step...." Read more

"...the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network without a hub and remain..." Read more

"...Also there were no instructions provided and no Honeywell logo anywhere on the packaging. Makes me very suspicious.**..." Read more

"...I then purchased the unit from Amazon, and the initial setup was quite smooth...." Read more

45 customers mention "Humidity sensor"34 positive11 negative

Customers like the humidity sensor. They say it monitors internal temperature and humidity, and appreciate the humidity and temp reporting. The app also shows the humidity level and the temperature, and graphs them as well. Customers are also surprised it gives high humidity alerts. The temperature sensor is useful and is within a few degrees of their thermostat.

"This is a great water leak and freeze detector device. The setup was a very easy and uneventful...." Read more

"...Purchased 1 of thesePROS:* Detects when temperature / humidity is low / highNeutral:*..." Read more

"...The other nice feature of this leak sensor is that you can add additional sensors (each one is about 4ft long) to monitor a large area...." Read more

"...include constant monitoring for water, the ability to set high and low temperature settings...." Read more

237 customers mention "Performance"149 positive88 negative

Customers are mixed about the performance of the leak detector. Some mention that it works very well and is bulletproof, while others say that it didn't work well for them since their phone hotspot WiFi did not. They also mention that the Honeywell servers went down for awhile the first weekend they had it, and that the device has random failures.

"...This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step...." Read more

"...Further, this unit works well and the long sensing cord lets you ensure you can monitor the area of interest...." Read more

"...It took even longer for the mute function on the app to reach the unit - I think these are unacceptable delays...." Read more

"...Update 09-27-2017This device is still working great. The battery is currently at 80% from since I initially wrote this review...." Read more

96 customers mention "Quality"54 positive42 negative

Customers are mixed about the quality of the alarm. Some mention that it gives a heads up alerts when they need to adjust humidity levels, while others say that it delays or does not send any notifications.

"...All users were quickly notified (took under a minute for the device to sense water), I was able to quickly silence the audible alarm..." Read more

"...started beeping after a minute, but half hour later the app did not show any notification...." Read more

"...My priorities in finding the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network..." Read more

"...Notification takes much longer than the Proteus* The alert keeps going even after removing the water / attached cord...." Read more

47 customers mention "Leak detection"21 positive26 negative

Customers are mixed about the leak detection of the alarm. Some mention that it can detect the leak and is the best water-leak detector for their needs. However, others say that it failed after 90 days, with no leak detected alerts.

"...minute, I received and an email and push notification that a water leak was detected. Also, the alarm went off during the same time period as well...." Read more

"...The resideo was the best water-leak detector for my needs...." Read more

"...The Proteus was not triggering water unless it got pretty high (bigger than a small pool)...." Read more

"...We'll see with time but so far, these were by far the easiest leak sensors to set up." Read more

37 customers mention "Value"18 positive19 negative

Customers have mixed opinions about the value of the alarm. Some say it's worth the price, providing a cheap piece of mind and an insurance policy for when you are not home. However, others say that it'd be a better investment for a remote vacation home, and that the unit is expensive.

"...An absolute steal at this price too!! Just wow" Read more

"...This unit is expensive especially knowing you should probably have a few of them in a house but it can save you a lot of $$$, time and stress..." Read more

"Best money ever spent. My water heater sprung a leak next to a wood floor...." Read more

"...I can't do that until I return. This detector is not robust and not a good investment for a remote vacation home...." Read more

128 customers mention "Connectivity"36 positive92 negative

Customers are dissatisfied with the connectivity of the alarm. They mention that it would not connect to their WiFi network, it loses connection within 1 to 2 days, and that the app indicated it could not connect. Some customers also report that the product cannot connect to a Netgear R7000 router with essentially default parameters. Some say that the sensor is very difficult to connect and requires setting back to default.

"...other devices that I had read great things about, difficult to attach to my home wifi network..." Read more

"...ran into the same issue as with the first unit where the wi-fi could not connect any more, despite the wi-fi router being right close-by...." Read more

"...The sensor comes with a plug in cable (you have to force the little rubber plug out of the sensor, to plug it in)...." Read more

"...This first sensor was very difficult to connect, and required setting back to factory settings a few times, however once connected, I tested for..." Read more

48 customers mention "Usability"8 positive40 negative

Customers have negative opinions about the usability of the alarm. They mention that the app is confusing, and the device is reported as offline. Some customers also report issues with the Honeywell Home app and Alexa skill. Overall, some customers are disappointed with the usable capabilities of the product.

"...After a couple of days, though, I noticed that the unit was showing offline in the app...." Read more

"...this violates this particular Homekit requirement as the device is not always reachable when it is asleep...." Read more

"...The only long term concern is that this depends on a hosted web service for notifications, so that part only works when the site is up...." Read more

"...So it appears to be an incompatibility with the Comcast Xfinity modem. Modem is an Arris Model TG1682G..." Read more

Just Wow
5 out of 5 stars
Just Wow
Honeywell did NOT disappoint! I'm a retired Union Electrician, and have installed many Honeywell products. This is why, that when there came a need for a leak detector, I immediately looked for Honeywell. This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step. A solid green light at the end, will coincide with the app informing you that setup was successful. (Note that, after set-up is complete, the green light will stay lit for 5 minutes, then will go out to conserve battery life. (I thought I lost the connection and had to Google this). Again, the software and start-up of this device is extremely impressive. I had a unique situation, where I was dealing with the need for space in a small, just re-modeled laundry room, so when I installed the new water heater, I did not use a drain pan, which is about 4" wider than the water heater. I also have the original, American Standard furnace, from 1965, that still purrs like a kitten! The sensor comes with a plug in cable (you have to force the little rubber plug out of the sensor, to plug it in). If you look at my pics, I was able to place the sensor body on the floor, right between the water heater, and the furnace. The white cable you see leaving the sensor, is just lying on the floor, all around the outer edge of the boiler (the cable is around 5', and the entire length of cable is a leak detector), and it ends where you see the little white dead end, which I was able to just tuck under the edge of the boiler. So the drain panless water heater, and very old boiler, are now being protected from leaking. Ridiculously great application here! Now add in that a live test of the device was equally impressive. All users were quickly notified (took under a minute for the device to sense water), I was able to quickly silence the audible alarm (which is surely sufficient as a local alarm), dry things off, and put them into live action. Honeywell, you've outdone yourself with this product! I am not being paid or perked to review this product, it was just THAT impressive. An absolute steal at this price too!! Just wow
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Top reviews from the United States

Reviewed in the United States on August 7, 2020
Honeywell did NOT disappoint! I'm a retired Union Electrician, and have installed many Honeywell products. This is why, that when there came a need for a leak detector, I immediately looked for Honeywell. This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step. A solid green light at the end, will coincide with the app informing you that setup was successful. (Note that, after set-up is complete, the green light will stay lit for 5 minutes, then will go out to conserve battery life. (I thought I lost the connection and had to Google this). Again, the software and start-up of this device is extremely impressive. I had a unique situation, where I was dealing with the need for space in a small, just re-modeled laundry room, so when I installed the new water heater, I did not use a drain pan, which is about 4" wider than the water heater. I also have the original, American Standard furnace, from 1965, that still purrs like a kitten! The sensor comes with a plug in cable (you have to force the little rubber plug out of the sensor, to plug it in). If you look at my pics, I was able to place the sensor body on the floor, right between the water heater, and the furnace. The white cable you see leaving the sensor, is just lying on the floor, all around the outer edge of the boiler (the cable is around 5', and the entire length of cable is a leak detector), and it ends where you see the little white dead end, which I was able to just tuck under the edge of the boiler. So the drain panless water heater, and very old boiler, are now being protected from leaking. Ridiculously great application here! Now add in that a live test of the device was equally impressive. All users were quickly notified (took under a minute for the device to sense water), I was able to quickly silence the audible alarm (which is surely sufficient as a local alarm), dry things off, and put them into live action. Honeywell, you've outdone yourself with this product! I am not being paid or perked to review this product, it was just THAT impressive. An absolute steal at this price too!! Just wow
Customer image
5.0 out of 5 stars Just Wow
Reviewed in the United States on August 7, 2020
Honeywell did NOT disappoint! I'm a retired Union Electrician, and have installed many Honeywell products. This is why, that when there came a need for a leak detector, I immediately looked for Honeywell. This product is amazing. The initial start up is so simple, with different colored lights on the sensor, guiding you through each step. A solid green light at the end, will coincide with the app informing you that setup was successful. (Note that, after set-up is complete, the green light will stay lit for 5 minutes, then will go out to conserve battery life. (I thought I lost the connection and had to Google this). Again, the software and start-up of this device is extremely impressive. I had a unique situation, where I was dealing with the need for space in a small, just re-modeled laundry room, so when I installed the new water heater, I did not use a drain pan, which is about 4" wider than the water heater. I also have the original, American Standard furnace, from 1965, that still purrs like a kitten! The sensor comes with a plug in cable (you have to force the little rubber plug out of the sensor, to plug it in). If you look at my pics, I was able to place the sensor body on the floor, right between the water heater, and the furnace. The white cable you see leaving the sensor, is just lying on the floor, all around the outer edge of the boiler (the cable is around 5', and the entire length of cable is a leak detector), and it ends where you see the little white dead end, which I was able to just tuck under the edge of the boiler. So the drain panless water heater, and very old boiler, are now being protected from leaking. Ridiculously great application here! Now add in that a live test of the device was equally impressive. All users were quickly notified (took under a minute for the device to sense water), I was able to quickly silence the audible alarm (which is surely sufficient as a local alarm), dry things off, and put them into live action. Honeywell, you've outdone yourself with this product! I am not being paid or perked to review this product, it was just THAT impressive. An absolute steal at this price too!! Just wow
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12 people found this helpful
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Reviewed in the United States on May 20, 2024
This is such a big improvement over non-WiFi leak detectors. Further, this unit works well and the long sensing cord lets you ensure you can monitor the area of interest.

My unit has reliably maintained connection and is always readily accessible from my phone app.

Now, having stated all of the positive aspects, I’m not sure I’d purchase this if I did not also use a connected Residio thermostat. I’d still give it good ratings, but the selection was obvious for me given the other Residio devices
Reviewed in the United States on October 28, 2022
I researched and compared over a dozen of these water-leak detectors. The resideo was the best water-leak detector for my needs. I was looking to purchase a water-leak detector to set in my upstairs HVAC’s emergency drain pain, to alert me when excess condensation drips into the pan, which means the condensation line is clogged. I already have several water-leak detectors and an automatic shutoff valve on my water line; but, I needed a separate device on a different system for my HVAC because I would not want my HVAC water-leak device to shut off my plumbing if it sensed moisture. I just wanted to be notified for this—a notification sound locally and a notification sent to my iPhone.

All of these types of water-leak devices run on batteries and provide notifications when water is sensed (by e-mail, text, and/or push notifications). My priorities in finding the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network without a hub and remain connected, that is easy to reset and change out batteries (without a screwdriver), and that would provide a notification when the batteries need changing. Temperature and humidity readings, an attached water-sensing cable, and an LED light were all bonus features to me. The resideo satisfied all of my criteria, more so than any other, and it has all of those bonus features too.

In my research, I found a couple of other devices that I had read great things about, difficult to attach to my home wifi network (maybe it had something to do with our mesh network system). I was not too patient with this; if I could not get a device to attach to my strong wifi network within 10 minutes, then I would start packing it back up for the return. And any device that required you to tinker with your mesh network wifi settings was not anything I was interested in.

Some other devices lack user-friendliness in the setup, which quickly turned me off (e.g., having to unscrew the back of a device to put it in paring mode; having to remove the batteries to put in pairing mode; lacking a button to put in pairing mode; having to unscrew the back of the device just to change out the batteries). An LED light is helpful when setting up these devices, and it makes you feel that it is a nicer product for the money.

I did call resideo’s customer service once to confirm information. I was not impressed. Fortunately, you probably won’t have to connect with customer service on an easy device like this one.

It’s important to note that none of these battery-operated water-leak devices that attach directly to your wifi network stay connected to the wifi network all day. Each of them merely "checks in" one to three times each day to get temperature, humidity and battery readings (the higher end devices like the resideo can be programmed to check in up to three times each day). So, for all of these devices, your temperature, humidity and battery readings are not in real time; they are taken at the check-in times. Don’t worry—this check-in system does not affect the device’s ability to alert you when it senses water.

I read in other reviews that the resideo was seconds slower than other devices to provide water-leak alerts. That may be the case; but, the resideo worked quickly for me when I tested it. Also, the resideo does not provide text alerts; it just provides e-mail and push notifications. I would rather have all three, and many devices do have all three. But, this was not a deal-breaker for me.
15 people found this helpful
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Top reviews from other countries

Amazon Customer
5.0 out of 5 stars Great for any home; especially multi-residential ones
Reviewed in Canada on June 14, 2021
We bought three of these for all three floors of our townhome. One for the basement/utility closet, kitchen/dishwasher, and a third for the top floor laundry area.

These are cleverly designed units, each packed with humidity, temperature, and flood sensors.

The coverage area for the flood sensor can be extended by a couple feet by connecting the included sensing cable. You can even add on to that cable to extend the coverage even more.

Battery life seems good and you can configure the interval that the unit syncs with the Honeywell/Resideo cloud service.

Each unit also has an onboard speaker that will sound if there is a problem condition detected.

Pairing to the Honeywell Home app was very easy and straightforward but had to be repeated of course for each sensor.

Inside the app, you see each sensor's data as a trend on a graph. You can also set alerts for the system to notify you of abnormal conditions such as unusual humidity or temperature levels.

If you have any other Honeywell Home / Resideo products such as a Lyric Thermostat, it is very convenient because you have all these devices under one app.
Diane Wooden
5.0 out of 5 stars Works well
Reviewed in Canada on August 12, 2023
Easy to set up and very reliable.
abfab
1.0 out of 5 stars defective
Reviewed in Canada on January 6, 2021
I debated between this and d-link. I opted for this one because of the longer cable and option to extend the cable to monitor my basement utility and laundry room with one device.

When I got it the box said Resideo not Honeywell. At first I thought I was sent the wrong product but it turns out it is part of Honeywell. It looks like some things have changed as it uses the Honeywell Home not Lyric app and it is compatible with Alexa and Google Assist. This differs from some reviews I read.

To set it up, I first had to put in the batteries by removing the rubber backing. Easy enough, but putting it back on you have to be very careful as you need to drag along the edge for the back to snap back on. If you miss this there will be a gap and therefore any water would easily get inside.

After that I downloaded the app. I guess it took too long so the device ended pairing mode. I had to remove the back cover again and hold the reset button. A bit annoying. The app set up was pretty straightforward after that. I did not like that I have to give location permission however. I understand if you have multiple devices at difference locations but for one house it does not make sense and it cannot be bypassed. The beeping from the device is quite loud during set up so I had to cover it to mute the sound.

Within a minute of successful set up the alarm went off saying I had a water leak. There is no way to mute the alarm from the device. When i clicked the mute option on the app it took a full minute for the alarm to stop. The light was still flashing red. I found no option to clear the alarm in the app, manual nor company website. I tried unmuting which again took a full minute.

I did another reset and had to go through the entire pairing and set up process again including wifi connection. Same thing happened. Defective item. Will return and get a d-link.
Customer image
abfab
1.0 out of 5 stars defective
Reviewed in Canada on January 6, 2021
I debated between this and d-link. I opted for this one because of the longer cable and option to extend the cable to monitor my basement utility and laundry room with one device.

When I got it the box said Resideo not Honeywell. At first I thought I was sent the wrong product but it turns out it is part of Honeywell. It looks like some things have changed as it uses the Honeywell Home not Lyric app and it is compatible with Alexa and Google Assist. This differs from some reviews I read.

To set it up, I first had to put in the batteries by removing the rubber backing. Easy enough, but putting it back on you have to be very careful as you need to drag along the edge for the back to snap back on. If you miss this there will be a gap and therefore any water would easily get inside.

After that I downloaded the app. I guess it took too long so the device ended pairing mode. I had to remove the back cover again and hold the reset button. A bit annoying. The app set up was pretty straightforward after that. I did not like that I have to give location permission however. I understand if you have multiple devices at difference locations but for one house it does not make sense and it cannot be bypassed. The beeping from the device is quite loud during set up so I had to cover it to mute the sound.

Within a minute of successful set up the alarm went off saying I had a water leak. There is no way to mute the alarm from the device. When i clicked the mute option on the app it took a full minute for the alarm to stop. The light was still flashing red. I found no option to clear the alarm in the app, manual nor company website. I tried unmuting which again took a full minute.

I did another reset and had to go through the entire pairing and set up process again including wifi connection. Same thing happened. Defective item. Will return and get a d-link.
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2 people found this helpful
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Calmudgeon
5.0 out of 5 stars These Have Proven Themselves More than Once
Reviewed in Canada on January 31, 2023
I now have four of these in various locations in the house and shop. They have paid for themselves on at least two occasions, once when a recent pex crimp began leaking and once when the water heater sprang a leak. If you're home, the device beeps loudly. If you're away alerts come via email. One of these failures occurred while we were away on a 5-week vacation.

On a third occasion one of these units alerted me to a leak in a client's house that could have proved absolutely disastrous. They were gone on vacation and wouldn't have been home for another month at least. I had been shutting the water on and off while installing a vanity, and the on/off pressure caused an old kitchen shut-off to fail.

Once you become slightly familiar with the setup, it only takes a couple minutes.
1. Download the app.
2. Pair the device with your phone via bluetooth, then with your phone
3. Give it a name and location
4. Provide it with your wireless AP and password. Bob's yer uncle.

I do wish the batteries lasted a bit longer, and the units can, on occasion, deliver a false positive, particularly if they come into contact with any salt (as in the vicinity of a water softener), but I've never had one *not* trigger an alarm if there was a leak.

I should note that these also trigger alarms for low and high temperature situations, which is why I put one in the shop. That way if I don't go out there for a few days, I'll know if the boiler has stopped working before all the pipes freeze.

All in all, I'd recommend these. There are fewer bigger regrets than having to gut a basement after a flood. This I know (pre-purchase).
2 people found this helpful
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Jerome
5.0 out of 5 stars Useful little device
Reviewed in Canada on January 6, 2021
I use it to monitor failures and freezes of my french drain sump pump which is in a concrete locker outside of my house (temperatures between 1.5° and 4°C in the room). The battery drain is very low (with the default setting of 1 temperature/humity report per day). It woke me up one time in the middle of the night, which occurred to be because the foundation wall next to it was leaking water. I plan on buying a few extra ones for other locations.