I have a chronic illness that makes bending down and scooping litter hard for me. My poor cat went through years of having a stinky litter box because I couldn't scoop every day. We desperately needed a solution. Enter the ScoopFree Ultra!
I was skeptical about this litter box. I read the reviews and there were a lot of complaints, but I was desperate so I decided to give it a shot. Mostly because all the other automatic litter boxes were triple the price. I've been using it for a couple of months now, so I feel I am able to write a review. Here are my thoughts:
The box isn't perfect, the design has some flaws but most of them can easily be solved with a little ingenuity.
The best part is that it's easy to change the litter. Just take off the top and cover the old litter with the included box lid and stick it in the trash.
Set up is a little complicated. Make sure you take ALL the blue film off. At first the sensors in mine weren't working and it was because I had missed a couple of the blue film stickers.
Like all litter, it can start to get stinky. But if you just sprinkle some baking soda or Nature's Miracle Litter Box Refresher in there, it helps with the smell and you can stretch one litter tray out for almost an entire month.
The litter is expensive. I want to get the forever tray, but I live in a tiny Brooklyn apartment and don't have a place where I can wash the forever tray out. But if you think about it, if you stretch the litter out to last almost a month, you are only paying 14.00 for litter a month and that isn't a whole lot more than a 20 lb gallon of Tidy Cats. Plus, you are paying for the luxury of not having to scoop every day!
Some people have complained about the cardboard boxes leaking onto the floor. I haven't had that problem, but because I knew it was an issue, I went ahead and bought a rubber litter mat big enough to put completely under the litter box and catch the stray litter my cat kicks out.
The box is a little snug if you have a big cat. My cat is 11lbs but she is long and she is a side pee-er, so sometimes she pees on the poop trap flap and it flows onto the litter mat. Luckily, it is easy to just wipe down the litter box and the mat with a clorox wipe. This doesn't bother me too much because even when she had an extra extra large litter box, she still peed on the sides and it would leak onto the floor.
Some people complain about poop getting stuck to the rake or behind it. I haven't had this issue but I do have the timer set to 20 mins to give the poop enough time to dry out a little before the rake pushes it into the trap. I have also read that you can spray the rake with teflon spray and it will solve that issue.
Over all, I am happy with my purchase and will purchase it again in the future.
You might also like
Page 1 of 1 Start overPage 1 of 1
From the manufacturer
More Time to Spend with Your Cat
Let the litter box do the work!
The PetSafe ScoopFree Ultra Self-Cleaning Litter Box provides weeks of fresh, clean litter whenever your cat needs it. The health counter gives you a peace of mind by knowing how many times your cat uses the box each day. Less time spent maintaining your cat's litter box means you can enjoy more quality moments with your cat and live happy together!
A Company You Can Trust
- Global brand in pet products for nearly 30 years
- U.S.-based experts available
- We help pets and their people live happily together!
Easy to Use
|
|
|
|
|---|---|---|
Set Up in One MinutePour the pre-portioned package of litter into the litter tray, then place the tray under the litter box for weeks of odor and moisture control. |
Self-Cleans for WeeksPlug the box in and it's ready to work. The cleaning cycle can be set to begin 5, 10, or 20 minute minutes after the sensor detects when your cat leaves the litter box. |
Disposable TrayWhen you're ready to replace your litter tray, simply cover the old tray with the provided lid and throw it away. |
|
|
|
|
|
|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|
| Click to Purchase | Click to Purchase | Click to Purchase | Click to Purchase | Click to Purchase | Click to Purchase | |
|
|
|
|
||||
| Customer Reviews |
39,511
|
39,511
|
17,805
|
13,253
|
2,198
|
1,523
|
| More PetSafe Solutions for You and Your Cat | Includes 3 disposable, leak-proof litter tray refills. Available in 3 different types – Lavender, Original and Sensitive. | Includes 6 disposable, leak-proof litter tray refills. Available in 3 different types – Lavender, Original and Sensitive. | The PetSafe ScoopFree 2nd generation cat litter box is an innovative, automatic litter box that stays fresh and clean without the hassle. | The automatic litter box stays fresh and clean without the hassle of scooping. | A litter box system specially designed for PetSafe Scoopfree Crystal Litter. Unique airflow prolongs litter life while preventing odors. | Stop litter tracking around your house. This spongy, durable mat is available in purple and taupe. |
Videos
Page 1 of 1Start OverPage 1 of 1
Videos for this product
2:27
Click to play video
Simple, effective design that saves me going near poop!!
Erica P
Videos for this product
1:13
Click to play video
Customer Review: It's better than scooping daily but...
Annein CT
Videos for this product
1:20
Click to play video
Customer Review: My Cats and I Agree, Awesome Product!
Matt Greek
Videos for this product
1:59
Click to play video
My favorite top entry automatic cat litter box!
anChiie
Videos for this product
0:29
Click to play video
Customer Review: The Chronicles of an Auto-Box
LikeClockwork
Compare with similar items
This Item  PetSafe ScoopFree Ultra Self-Cleaning Cat Litter Box – Automatic with Disposable Tray – Taupe Covered |  |  |  | |
| Price | Currently unavailable. | $17.00 | -22% $38.95 List: $49.95 | -20% $39.95 Typical: $49.95 |
| Delivery | — | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | — |
| Customer Ratings | ||||
| Easy to clean | ||||
| Scent | ||||
| Easy to use | ||||
| Odor elimination | ||||
| Sturdiness | ||||
| Sold By | — | Amazon.com | Forever Litter Trays | Amazon.com |
| size | 22.5 LB | Large | One Size | Small |
| max weight capacity | — | 2.51 pounds | — | 2 kilograms |
| material | Plastic | Plastic | Acrylonitrile Butadiene Styrene (ABS) | Plastic |
| weight | 21 pounds | 2.51 pounds | 3.3 pounds | 280 grams |
Reviews with images
3 cats, 1 box, 400 sq.ft.
Before the Petsafe, I had been using the Tidy Cats Cat Litter, Breeze, Litter Box Kit System, 1 Kit for my two cats and really loved it. However, we got another cat and I knew I would have to scoop every day or get a second box. I really didn't want a second litter box in our tiny, 400 sq.ft. studio and I knew I'd fall behind on daily scooping. Plus changing the Breeze pee pads every other day would be costly! I began researching something that would self-scoop periodically so that the 3 cats wouldn't feel the litter box was too dirty to use. I settled on the Petsafe Sccop Free Ultra with lid and I've had it about a week. FIRST TIP, I bought some crystal cat litter at the grocery store and made sure my cats would use it - they did! SECOND TIP, I setup the Petsafe and left it turned off for a few hours while my cats explored it so they wouldn't be afraid of the noise. I also kept both litter boxes out for the first 48 hours until they were comfortable using the new one. THIRD TIP, the lid is nice because it limits litter spill to only one side of the box and for tall males that might spray over the back of the box it keeps everything contained. FOURTH TIP, definitely order the forever tray. Don't even play around with those cardboard trays if you have multiple cats. Also based on the reviews I bought the Forever Tray brand instead of PetSafe brand because the fit is supposed to be better. I have no complaints!Pros:- Size and smell are really critical in my tiny studio. I've been using the Scoop Free for several days and even with 3 cats it doesn't smell. The unit is somewhat large but significantly smaller than two separate boxes. The lidded Ultra version is large enough for my two big males (13 and 15lbs). I have not experienced the sludgy crystals that some commented about but my place is relatively dry and my cats don't have any urinary issues.- Noise is also important because my bed is 6 feet away. You can hear this unit, but I don't find it very loud and it has not disturbed me in my sleep.- Cleanliness is awesome. With three cats using this one box, I only have to clean the tray every 2-3 days. It's all neatly piled so that process is pretty quick and easy.- Forever Tray and FreshStep (or similar store brand) crystals work great with this system and substantially reduce recurring costs.Cons:- Crystal litter gets tracked everywhere! This is true regardless of litter box though. I highly recommend getting a rubber mat that catches litter.- My cats are currently super curious about the automated scooping and sometimes they stand on the moving door to watch the rake. Not sure if this will cause motor problems from extra strain in the future. Hopefully they will give this up once the novelty wears off.So that's my first week. I'll update later!*Update* Changing from 5 stars to 3: I've been using this product for a little over 6 months now. My cats like it and have never been afraid of it. In fact, they still play with the comb and cause the machine to freeze meaning I have to reset it to properly scoop. This often results in some poop being stuck on the backside of the box BEHIND the comb. It gets smushed back there and is not fun.With 3 cats I change the crystals every 4-5 days which really isn't too inconvenient. It allows me to have one box that I can sort of ignore (by see above) for most of the week.However, crystal litter is THE WORST litter and I've tried 4 different brands. I say this because it tracks absolutely EVERYWHERE in my house. Did I buy a fancy cat paw mat? Yes!! Does it help curb the onslaught of crystals? No, not nearly enough. They are everywhere and they absorb urine so it's like walking around crushing pop rocks of pee under your feet. For this reason I'm at my wits end with this product and have grown to HATE it. I'm going to give some clumping litter a try before I dismantle entirely, but note those are not recommended for use because they'll wear out the motor so even if that works it's not ideal for such an expensive product. Despite the mechanics of this being a fairly decent product I wouldn't recommend that people buy it because of the crystal litter.
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Top reviews from other countries
Christian Lechuga
Gran compra!
Reviewed in Mexico on April 25, 2021Style: Front-EntryColor: TaupeVerified Purchase
dizzylizzy
Works well
Reviewed in Australia on November 3, 2019Style: Front-EntryColor: TaupeVerified Purchase
Suratsawadee
It does it job.
Reviewed in Canada on April 3, 2022Style: UncoveredColor: TaupeVerified Purchase
J. Saturno
So convenient and easy to use
Reviewed in Canada on November 28, 2021Style: UncoveredColor: TaupeVerified Purchase
Kathy Collins
It doesn’t work as advertised and I still have to scoop.
Reviewed in Canada on August 1, 2021Style: UncoveredColor: TaupeVerified Purchase