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1.27 mi | ASHBURN 20147
Returnable | Yes |
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Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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Pure Enrichment® PureRelief® XL Heating Pad - 12" x 24" Electric Heating Pad for Back Pain & Cramps, 6 Heat Settings, FSA/HSA Eligible, Soft Machine Wash Fabric, Auto-Off & Moist Heat (Charcoal Gray)
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Material | Microplush (Top) Polyester (Bottom) |
Brand | Pure Enrichment |
Color | Gray |
Item Weight | 1.3 Pounds |
Item dimensions L x W x H | 24 x 12 x 0.5 inches |
About this item
- FULL-BODY PAIN RELIEF: Therapeutic 12” x 24” heating pad provides targeted heat therapy to help temporarily relieve pain from menstrual cramps, sore muscles, and help ease muscle tension for the back, shoulders, abdomen, legs, and other large muscle groups
- InstaHeat TECHNOLOGY: Feel the heat within seconds with this fast-heating pad featuring an ergonomic LCD controller with 6 different heat settings. Our higher wattage allows for our heating pads to quickly warm up in seconds, providing you the relief you need fast. Enjoy 6 levels of heat ranging from 105℉-140℉.
- DRY OR MOIST HEAT THERAPY: This extra-large heating pad can be used for dry heat therapy or moist heat therapy. For moist heat, simply dampen the pad with a spray bottle for deeper heat penetration as you relax. Plus, the 2 hour auto shut-off conserves energy and offers safe, worry-free use.
- SOFT FABRIC & EXTRA-LONG CORD: Gentle, machine-washable microplush fabric feels soft and comforting on bare skin and offers maximum comfort for daily use. The 9-foot cord allows you to adjust positions and pad placement with ease while relaxing on your bed, couch, or office chair.
- 5-YEAR WARRANTY: This electric heating pad comes with a detachable LCD controller, storage bag, and Pure Enrichment’s guaranteed 5-Year Warranty. Our customer support team provides quality service and peace of mind to millions worldwide all from a brand you can trust.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the heating capabilities of the heating pad. They say it provides various temperatures from warm to hot, and is gentle on the skin. They also like that it's large enough to cover their shoulders and back. Customers appreciate the auto shut off feature, saying it automatically turns off after two hours. They mention that it helps with back and nerve pain. Customers also like the performance, ease of use, and comfort. However, some customers disagree that it doesn't provide enough heat.
AI-generated from the text of customer reviews
Customers like the heating of the heating pad. They say it's gentle on skin, heats fast, and is like a really hot blanket. They mention it'll heat sore muscles and also warm cold toes in bed in the winter. They also appreciate the automatic off setting and the 6 different heat levels. Some say the heating pads have extended their life and are comfortable.
"...Still, there's much to be said. It gets blastin' hot and it'll attack those muscles for you, drawing moisture right out of the air...." Read more
"...The XL size is a amazing and I can heat my entire spine. Also, the color is truly calming in the Zen green...." Read more
"...Material is soft and gentle on skin and it heats to hot temperature. Happy with purchase." Read more
"...It is incredibly soft as well. It has 6 different heat settings and is really large - great for full back coverage if needed...." Read more
Customers like the performance of the heating pad. They say it works well, is effective, and high quality. Some say the design and functionality are pleased.
"...a different kind of heating pad which does have its merits and has served me well...." Read more
"I love this heating pad, it’s perfect! The XL size is a amazing and I can heat my entire spine. Also, the color is truly calming in the Zen green...." Read more
"Works exactly as advertised. Material is soft and gentle on skin and it heats to hot temperature. Happy with purchase." Read more
"...I really wish this company would figure out why this product all the sudden quits working...." Read more
Customers find the heating pad plush, soft, and fluffy. They also say it doesn't feel lumpy on their back and is gentle on their skin. Customers also mention that the felt case is comfortable and doesn' t get wrinkled or creased.
"...Now that I've used it several days I found that I love the plush fabric of the cover. Unlike my old Thermophore, it's extremely comfortable...." Read more
"Works exactly as advertised. Material is soft and gentle on skin and it heats to hot temperature. Happy with purchase." Read more
"I chose this heating pad because it looks so fluffy and fuzzy and comfy. It has not disappointed - it looks exactly like the pictures...." Read more
"...The fabric is super soft and the pad itself is flexible..." Read more
Customers are satisfied with the size of the heating pad. For example, they mention it's large enough to cover their shoulders and back, and it can wrap around their entire back if needed. Some say it'll heat up quickly.
"I love this heating pad, it’s perfect! The XL size is a amazing and I can heat my entire spine. Also, the color is truly calming in the Zen green...." Read more
"...It has 6 different heat settings and is really large - great for full back coverage if needed...." Read more
"...I bought this particular one because of its size. It's big enough to go across my hips or lower back without having to move it from side to side...." Read more
"...Straight out of the package it loos very nice. It is reasonably large. The cover is soft and comfortable and I love the color... just sayin'...." Read more
Customers are satisfied with the auto shut off feature of the heating pad. They mention that it has a 2-hour automatic shut off function that is great if you fall asleep. Some appreciate the ability to leave it on continuously or turn it to auto shut-off.
"...The 2 hour auto shut off safety feature is the best and offered peace of mind. Highly recommend, I will keep coming back to Pure Enrichment brand!" Read more
"Heated up quickly & I like that it has many settings & auto shut off." Read more
"...It heats up quickly and cools down quickly. It has a 2-hour automatic turn off feature, although I've not used that...." Read more
"Love that it has an automatic turn off( if you fall asleep when it is on! Reasonable price & it seems to be made well" Read more
Customers find the electric heating pad to be a great product for relieving muscle aches and pains. They say it covers their entire back and provides them with the relief they need. Some customers also mention that the pad is perfect for sore backs and helps to slow down abdominal pain. Overall, customers are happy with the product's ability to provide pain relief.
"...2/20/18 UPDATE: My PureRelief is still going strong, helping me with back pain relief whenever I need it...." Read more
"...The 2 hour auto shut off safety feature is the best and offered peace of mind. Highly recommend, I will keep coming back to Pure Enrichment brand!" Read more
"This one is great. The size works well for over the shoulder and covering the lower back. Love that I'm in control when it shuts off." Read more
"...It lays nice around your body; it's maliable to fit what hurts. It has a longer cord than others. You can wash it!..." Read more
Customers find the heating pad easy to use. They say the controls are easy to follow, with large and easy to read buttons. They also appreciate the no hassle five year warranty. Customers also mention that the pad is enjoyable to use and has several heat settings.
"...The controls are large enough to see and very easy to use with a red light on/off indicator...." Read more
"...gets hot enough, it's very soft and flexible, gets hot enough, it's easy to use, gets hot enough...!..." Read more
"I really want to love this heating pad. The control is easy to use, the size is right, the cover is cozy...." Read more
"...of the cover plus the flexibility of it makes it so much more enjoyable to use that even if it does only last 6 months I will probably just get..." Read more
Customers are mixed about the quality of the heating pad. Some mention it's well-made and has nice material. However, others say that the company does not have very good quality control and the product may not last too long.
"I chose this heating pad because it looks so fluffy and fuzzy and comfy. It has not disappointed - it looks exactly like the pictures...." Read more
"...Reasonable price & it seems to be made well" Read more
"...because I use them daily I go through a lot of them because they don’t last forever." Read more
"It's soft and comfy. Good quality too." Read more
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Top reviews
Top reviews from the United States
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We had just gotten home after a looooong day of leisure, but those of us with spine issues know that even those 'fun' days...especially when they are fully-packed, non-stop...seem to turn to agony pretty quickly. (Thank the LORD for Amazon and their Prime deliveries on Sundays!!! And this time a delivery that was scheduled for Monday actually arrived a day early! How in the WORLD did they know?!)
I cranked it up to its highest setting of "6" to get started right away and the warmth started easing up my muscles within minutes. Now that I've used it several days I found that I love the plush fabric of the cover. Unlike my old Thermophore, it's extremely comfortable. And of course, not feeling any wires underneath your body is also a good thing, lol! The controls are large enough to see and very easy to use with a red light on/off indicator.
Unlike many other folks who compare the size of the PureRelief to their old pads, this is just a bit smaller than the pad I'm used to using.
As many others have mentioned, the one downside might be the temp. Thus far for me it's definitely been hot enough but to be honest, I've always warmed it up at "6" (the highest heat setting) and I don't remember ever once feeling the need to lower it. So I'm going to question if whether the PureRelief not getting hotter could potentially be a problem in the future. So far my PureRelief is more than perfect, so I'm happy to give it a 5-Star rating, but here's the thing. We've had some pretty fair weather around these parts and I haven't put on any warmer clothes yet. That's leads me to wonder if when I put on layers of thermal, fleece and/or heavier clothing if the heating element will actually BE enough to get through and for me to still experience the pad's therapeutic benefits. That remains to be seen, but I'm very excited and I have the HIGHEST expectations that the layers of clothing will pose no problem!
Before I close I wanted to mention that unlike many of you reviewers, I DO plan to hang onto my old heating pad, my ancient workhorse the Thermophore #055. It's a different kind of heating pad which does have its merits and has served me well. I inherited it from my father-in-law way who passed away in 1998 and I've been using it exclusively ever since. This one DOES get killer hot (for all of you out there who want a hot, hot, HOT pad!) however for safety purposes you actually need to squeeze the 'trigger' and manually hold it down in order to generate the heat. As long as you hold the lever, the heat just keeps on coming and it'll get up to 176 degrees (so I'm told). The downside with this one is it's pretty much either 'feast or famine' with no constant. There's no control on it so there's never a consistent temperature at all. It's usually either too hot (while you're holding the lever 'til you can absolutely stand it no more!), or, it's cooling down when you let the button go. Still, there's much to be said. It gets blastin' hot and it'll attack those muscles for you, drawing moisture right out of the air. (You can get them here on Amazon and I see where they seem to have different models as well. They are made by 'Battle Creek'.) They are a perfect adjunct to...but NOT replacement for...the PureRelief! :)
2/20/18 UPDATE: My PureRelief is still going strong, helping me with back pain relief whenever I need it. Just wanted to add that this wonderful heating pad gets PLENTY hot and then some. I've been cranking it all the way to "6" and then finding I need to lower it to be comfortable, so getting and keeping it warm enough in the winter is most definitely not a problem! So happy with it! :-)
I will post a follow up if there are any issues.
Top reviews from other countries
Funciona de maravilla y es flexible y se amolda al cuerpo
5 niveles de calor !!!!!!
It has 6 heat settings which was perfect depending on whether I'm applying it to my stomach, back or legs.
It came on time and comes with a little bag for easy storing. I just delivered a baby and this has been an item on repeat both pre and post delivery.