I bought this to replace an identical fountain I bought seven years ago. Yes, seven. And when that fountain failed the motor was still going strong. I don’t know what was wrong with the old one. It kept upchucking half its water onto the floor. Previously this would happen if the prefilter was clogged. This time that was not the problem. I couldn’t solve it so decided to retire the old fountain after seven years of service. Certainly got my money’s worth
Fountain comes assembled. I read lots of reviews of other styles (before I found this one still for sale). Many complaints of difficult assembly and poor instructions. This fountain us easy to assemble.
Capacity. You’ll have to read description for this. I would say it is good for a cat but not a dog. There is a reservoir that doubles the capacity but I do not use it. I just pour water into the bowl when it gets low. If it gets too low the fountain starts to make some noise and reminds you.
Ease of seeing water level. Could not be easier. Just look at bowl. I read reviews about this being difficult on other fountains even with special indicator lights. Not so here.
Reservoir. Attaching the full reservoir to the fountain us a little bit like changing a Sparkletts bottle. There is going to be a little splashing but not anything a paper towel can’t handle. A small price to pay fir the simplicity.
Filters. It comes with one filter and recommends replacement each month. I go two months’. Replacement filters from the company cost about $1 apiece. I use aquarium filters for about $7.50 a dozen. These are Tetra Bio Bag filter cartridges size medium available on Amazon. When I looked today to check the price I saw a number of knock offs which may be cheaper and are probably just as good. Instead of using a disposable pre filter this fountain uses a permanent plastic pre filter which basically just catches hair. It lifts right out to remove the hair. If you forget to clean the pre filter the fountain gets nosier and reminds you. If you really screw this up extra water collects in the bowl and eventually spills out on the floor making a big mess. I had this happen three or four times in seven years.
Cleaning. There’s the rub. It requires a little extra effort to clean all the nooks and crannies . There are basically two parts. They can go in the top half of the dishwasher. I pop the bowl part right in. The part that the water percolates through has a lot of nooks and crannies that I like to pre wash. An ordinary dish brush fits in for the overall job. There is one pencil sized channel that I use a small brush to clean. I think a toothbrush also works but barely. The manufacturer sells a brush kit but you only need a single brush. I read a lot of reviews fir other fountains and do not think this is anymore difficult to clean.
Motor. Tough motor. Keeps on ticking. The reviews I read for other fountains were rife with complaints of early motor failure. I think Drinkwell uses a very good quality motor. When you clean the fountain you should take the motor apart and clean it with a q-tip. There is a cover over the housing you pry off. Then pop out the rotor thingie and swab the hole. It is a good idea to lubricate the housing cover with a smidgeon of Vaseline to make it easier to pop off the next time. Don’t forget to put the little rotor back in. I have a couple of times and this requires taking everything apart again.
Scale and mold. I don’t gave hard water so I don’t know what kind of build up there could be. After seven years mine had a ring in the bowl and some deposits on the control that adjusts flow. Cat doesn’t care. Have bever had mold or algae like some reviewers of other fountains complained about. Besides I don’t think these problems are the fountains’ fault
Noise. Virtually noiseless. There is a ramp in the bowl that the flowing water hits before sliding into the water in the bowl so there is really no trickle. Motor is quiet. Motor makes some noise when fountain is under-filled or when pre-filter is clogged. The noise is a good reminder to take action
Value. This fountain costs twice what many others cost but the reviews I read show this one to be worth the extra price. You save a little on pre filters because unlike others it doesn’t use disposables. The regular filters are probably as cheap as they get particularly if you use aquarium filters as here described. I was so discouraged reading the descriptions and reviews of the cheaper fountains. So happy to see this one being sold. It us exactly the same as the one I bought seven years ago because it us a great design. It may not be perfect but I don’t believe I would be happy with one if the cheap ones.
Cat likes it. I have two cats. One is strictly a fountain drinker. I was worried she would be put off by a different fountain but fortunately I didn’t have to find out. Second cat drinks out of a bowl but mostly likes vertical water out of the faucet.
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Keep Your Pet Healthy and Hydrated
Let the fountain do the work!
Give your furry friend fresh, flowing water with the PetSafe Platinum Pet Fountain. The circulating water stream encourages your pet to drink more. Let us help keep your pet healthy and hydrated so you and your pet can live happy together.
A Company You Can Trust
- Global brand in pet products for nearly 30 years
- U.S.-based experts available
- We help pets and their people live happy together!
Benefits of the PetSafe Drinkwell Platinum Fountain
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Easy to CleanTop rack dishwasher-safe parts |
Safe MaterialAll parts are made from durable plastic |
Filtered WaterActivated carbon filter keeps your pet's water clean and fresh-tasting |
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No More WorryThe flowing stream helps encourage your pet to drink more, so he gets the right amount of water each day to keep him healthy and hydrated. |
No More Dirty WaterWith the pet fountain, your pet never has to drink dirty water again. The constant water circulation helps to promote good pet hygiene, while the filters keep water fresh. |
More Happy MomentsBy keeping your pet hydrated, you and your pet can enjoy playtime more and live happy together. |
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| Carbon Filters | Replacement Pump | Fountain Cleaning Kit | Smart Feed | ScoopFree Crystal Pro | Cat Corridor | |
| Customer Reviews |
9,600
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5,580
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15,535
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1,994
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17,805
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2,355
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| More PetSafe Solutions for You and Your Pet | Replacement Activated Carbon Filters catch hair and debris, while the carbon refreshes water making it more appealing to drink. | Replacement pump is compatible with the PetSafe Drinkwell Platinum Pet Water Fountain | The PetSafe Drinkwell Pet Fountain Cleaning Kit makes it easy and convenient to clean your pet fountain. | Feed your pet from anywhere with the PetSafe Smart Feed. Set your pet’s feeding schedule or give some snacks during the day through the smartphone app-enabled feeder. | The PetSafe ScoopFree Crystal Pro Self-Cleaning Litter Box stays fresh and clean without the hassle of scooping. | The PetSafe Cat Corridor Interior Pet Door allows you to keep the litter box hidden behind closed doors and keep your dog from sneakily eating the cat food. |
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PetSafe Drinkwell Water Fountain: Review
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Honest review of Drinkwell Platinum Fountain
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Customer Review: Our pets really love drinking from this!!
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Compare with similar items
This Item  PetSafe Drinkwell Platinum Dog and Cat Water Fountain, Automatic Drinking Fountain for Pets, 168 Ounce |  |  |  |  | |
| Price | -25% $44.95 List: $59.99 | -26% $19.99 List: $26.99 | $45.99 | $36.99 | -6% $36.45 Typical: $38.95 |
| Delivery | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 |
| Customer Ratings | |||||
| Easy to clean | |||||
| Easy to assemble | |||||
| Noise level | |||||
| Sold By | Amazon.com | Veken | Amicus Store | rizzari | Amazon.com |
Reviews with images
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Top reviews from other countries
Tonatzin Colmenares.
Excelente producto
Reviewed in Mexico on June 11, 2024Style: PlatinumVerified Purchase
Feynt
A good fountain for running water drinkers, or owners who don't like changing water daily
Reviewed in Canada on March 12, 2022Style: PlatinumVerified Purchase
