My Duo Temp arrived 3 days ago so I have only been using it that long. That said, I am very satisfied so far. This is my first home espresso machine. I, like many, have a very serious S**rbucks addiction and I’ve always wanted to be able to make those wonderfully delicious drinks at home. This machine allows me to do that.The things I like:The machine heats up quick. I don’t think my Kuerig heats up as fast. The steam wand is commercial grade and even though I am a rookie, I find it easy to make a good micro foam. It comes with 4 baskets for the portafilter. 2 are pressurized double wall filters (for pre ground beans). And the other 2 are single wall non-pressurized (for freshly ground beans). I’ve been using the pressurized baskets with preground espresso.People will tell you you can’t get a good shot unless you buy an extravagant $200 grinder and beans roasted within 5 days of when you brew. I used preground Lavazza coffee and I made 5 lattes this past weekend that I would be glad to get if I ordered them in a coffee shop. So regardless of whether you opt for the expensive grinder this machine will still pull a great shot. That said, I also wouldn’t waste my time on a cheap grinder. Either buy the expensive high quality grinder, or don’t and just buy high quality preground coffee. Lavazza and Illy are best from what I’ve read. I can only vouch for Lavazza.I also love the PID and the backflush feature that cools the machine after steaming so you can quickly pull another shot. There is a tamper and pitcher included. The pitcher is high quality and the tamper is certainly very usable. It is pretty cool how the tamper has a magnetic storage location on the machine so it doesn’t get misplaced.What I don’t like:Because of the backflush feature, the drip tray fills up fast. So you have to empty it fairly often. This machine is a single boiler system which means you can’t pull a shot and steam milk at the same time. However, switching between the two functions is fast so this is really a non issue. Also busting out a quick cup on the Kuerig takes just a minute or two. This takes much more time. So be prepared if brewing a cup is part of your morning routine. Lastly, I’ve had the filter basket get stuck in the group head twice already. It’s no big deal but eventually it’s gonna get stuck, then fall out, and send coffee all over.Ultimately, I am thrilled so far. I can now make great latte’s without the $5 price tag. I will update if things change.UPDATE:So I’ve had my machine for 6 months now and I’m still very happy with it. I use it at least once everyday but usually twice. It’s great for that much use. I have noticed however that this machine is not great for entertaining. I have my family over regularly and usually end up making about 6 lattes/cappuccinos after dinner. The machine tends to get hot and the grounds in the group head actually start to smell burnt after the 3rd or 4th brew. That was brewing double shot lattes. I have since stopped the double shots for each drink and now brew a double shot into two separate shot glasses making two drinks on each cycle. This fixed the overheating but be aware that this is not a high volume machine. Casual use only. I also had one instance where the steam failed to start when turning the knob into position. A little steam was coming out so I double checked that the knob was turned all the way and it was. So I set it back to the off position and then back to steam and then it worked fine. Only happened once and then never again. That was a month ago so fingers crossed that doesn’t become a problem.Anyway I am extremely satisfied with my purchase and I highly recommend this machine to those serious about their espresso drinks but want the convenience of brewing at home. Good luck and enjoy!