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Conn's HomePlus, the Texas-based home goods, furniture and electronics retailer, filed for Chapter 11 bankruptcy on Tuesday and is closing 73 of its 170 stores, multiple news outlets reported. The closures and bankruptcy filings come after a year of lost profits for Conn's — the company ended 2023 with a year-over-year net loss of nearly…
For decades, the rhetoric around national retail real estate vacancies has been around the “retail apocalypse” conversation, how over-retailed we are as a country and what to do with all the empty spaces. Many professionals in the industry never thought they would see the day that 98 percent of shopping center retail spaces listed in…
Walgreens plans to close a large share of its U.S. stores over the next three years, CEO Tim Wentworth said on a conference call with industry analysts on Thursday. Wentworth described a quarter of the company's 8,500 stores as "underperforming," saying the pharmacy chain would close a "significant portion" of those locations. The exact number…
Amazon.com has been successful with many unusual strategies over the years, but one of the company’s most recent wins has been convincing retailers to undervalue their physical assets and focus on trying to compete in the online sphere. This focus on digital commerce has successfully distracted retailers from fully monetizing the massive opportunity already within…
According to IBM's 2024 Consumer Study of over 20,000 consumers across 26 countries, only 9 percent of consumers are satisfied with the in-store shopping experience. Despite the enduring presence of physical stores, this widespread discontent stems from a yearning for more seamless technology integration into consumer journeys. As retailers grapple with the implications of this…
Netflix announced Tuesday it plans to open two experiential spaces for entertainment, shopping and dining in 2025. Dubbed "Netflix House," the two locations — slated for King of Prussia Mall outside of Philadelphia, and Galleria Dallas in Texas — are marketed as a "year-round home for fans to live the stories they love." A company…
As retailers compete to attract customers and earn their loyalty, the in-store experience is undeniably a key differentiator. Since 80 percent of shopping still happens at brick-and-mortar locations, retailers are rapidly deploying a clever mix of new technologies and redesigned in-store experiences to appeal to consumers. Despite these innovations, however, there is an ever-present risk…
Revolve Group (RVLV), the next-generation fashion retailer for millennial and Gen Z consumers, last week announced the opening of its first ever permanent physical retail location in Aspen, Colorado. This decision follows the success of the REVOLVE and FWRD Pop-Up shopping experience that opened in the same location in December. Located in Aspen's shopping district,…
When it comes to shopping, every element within a store can contribute to each customer’s overall shopping experience. For example, researchers from the University of Bath found that on weekdays, playing music in grocery stores can increase sales by more than 10 percent. Unsurprisingly, retailers across the globe are exploring how to use background music…
Retail sales jumped significantly in May, showing strong increases both month-over-month and year-over-year, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation (NRF). Total retail sales, excluding automobiles and gasoline, were up 1.35 percent seasonally adjusted month-over-month and up 3.03 percent unadjusted YoY in May, according to…
Father’s Day spending is expected to reach $22.4 billion this year, according to an annual survey released today by the National Retail Federation (NRF) and Prosper Insights & Analytics. This is the second highest figure in the survey’s history and on par with last year’s record of $22.9 billion. Half of consumers plan to purchase…
Floor & Decor, a retailer specializing in hard-surface flooring for homeowners and professionals, recently opened its first-ever New York City store. The 129,000 square foot warehouse-format store marks the company’s first official entry into the five boroughs, and continues its brick-and-mortar expansion. In an exclusive interview with Total Retail, Jerry McVeigh, vice president of PRO services, Floor & Decor,…
The TJX Cos. Inc. CEO Ernie Herrman wants to capture additional market share around the world, and he plans to do so by opening more store locations. “We are convinced that significant market share opportunities remain across the U.S., Canada, Europe, and Australia over the long term," Herrman told analysts on Wednesday during the off-price…
After a few turbulent years, the stage has been set for retail’s in-store resurgence — fueled by technology. According to Gartner, retailers are continuing to invest in technology to engage with customers in-store and online — and find new audiences in the process. This spending will focus on marketing and IT functions to target new…
In recent years, the retail world has witnessed a remarkable transformation, particularly within the realm of shopping malls. Despite the challenges posed by the e-commerce boom, top-tier malls have defied expectations, recording strong leasing volumes and experiencing steady rent growth. So, what’s driving this resurgence? Traditionally viewed as mere shopping destinations, malls are undergoing a…
Retail sales grew modestly from the month before in April, but a shift in the timing of Easter appeared to be behind a slight year-over-year decline, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation (NRF). Total retail sales, excluding automobiles and gasoline, were up 0.26 percent seasonally…
rue21, a mainstay of malls across America, has filed for chapter 11 bankruptcy protection and will close all of its stores. In a filing last week with U.S. Bankruptcy Court in the District of Delaware, rue21 said it will close its roughly 540 stores over the next two months and hold going-out-of-business sales. It will…
Whether at your favorite big-box store or stopping to pick up some groceries, it’s hard to ignore the shopping carts scattered haphazardly around parking lots these days. The return of shopping carts to their designated spots or back inside the store has become somewhat of a test of morality in recent years. However, returning shopping…
Shopping centers have proved their resilience over the past couple of years, staging an impressive comeback following the back-to-back challenges of COVID restrictions and inflation. But although foot traffic is bouncing back, shopping habits are changing — and leading malls are trying new tactics to draw consumers through their doors. Analyzing location intelligence metrics for…
In an era when online shopping dominates the retail landscape, Beyoncé's new hit single, LEVII'S JEANS, is proving that the right cultural moment, fueled by star power, can still drive fans to brick-and-mortar stores in droves. According to data from geospatial insights company pass_by, Levi's stores across the U.S. witnessed a remarkable 19.87 percent surge…