🔥 Exciting invite! Founder Safe Space event: Get real advice from experienced founders. 📣 If you are tired of pseudo-insightful LinkedIn posts you cannot miss this exclusive event for founders with migrant backgrounds, hosted by 2hearts, the Earlybird Venture Capital Vision Lab, and Zendesk. 🫶🏻 Explore vital topics like well-being, fundraising challenges, and networking strategies. 🎤 AMA Sessions with: - Dr. Sophie Chung from Qunomedical GmbH (Series A) on mastering networking. - Ijad Madisch from ResearchGate (Series D) on securing top-tier funding. 📅 Event Details Date: July 31, 2024 Time: 6:30 PM - 9:30 PM Location: Berlin Mitte (Details upon confirmation) 💪🏼 This event is specially designed for migrant founders, offering a supportive environment (No VCs allowed). ➡️ Sign up here: https://lu.ma/r6s9jmy1 #founders #startups #safespace
Zendesk for Startups
Software Development
San Francisco, California 3,473 followers
A program built for growth.
About us
Zendesk makes it easier to support your customers using our customer service, engagement, and sales CRM solutions. Qualifying early-stage startups get Zendesk free for six months.
- Website
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https://www.zendesk.com/startups/
External link for Zendesk for Startups
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Founded
- 2007
- Specialties
- Customer Service, Customer Experience, CRM Solutions, Startup Solutions, Startup Program, Customer Support, SaaS, and Customer Community
Updates
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Zendesk for Startups reposted this
Ich darf am 13.08 beim Zendesk for Startups Workshop in Berlin dabei sein. 😍 Super große Ehre für mich, dass ich dort jungen Startups aus der CX und CS Welt unsere Insights, die wir mit GOT BAG und Zendesk in 4,5 Jahren gemacht haben teilen darf. 🤝 ✍ 🗣 Ich freue mich auf einen spannenden Tag und gute Gespräche! Danke an Jaschi Mikolajski und Gabriela Rodriguez Cabrera 😎 🤗
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🚀 https://lnkd.in/gs2VxDUJ We're excited to share a Q&A with our partner Partech, featuring our very own Kristen Durham, Sr. VP of SMB & Startups at Zendesk. Discover how automation, customer segmentation, and #AI can help drive growth while optimizing costs to create positive customer experiences. 👏 A special thank you to Keji Mustapha, Isabelle Tresson, Hannes Ortmeier, and Laurel Wholihan for leading this content. 🌍 #customerexperience #CX #automation #startups #smallbusiness #zendesk
🏁 Wrapping Up #OperatorInsights The time has come for the last installment before the summer of our Operator Insights series, where we go behind the scenes of startups and scaleups to get access to real, actionable advice from operators in the trenches who’ve been there and done that. Whether it’s Sales & Marketing, Finance, Operations & People, or a mix of it all, we’ve got you covered.💡 The last, but by no means least, operator to give us the lowdown on how best to achieve success is Kristen Durham, Senior Vice President of SMB & Startups at Zendesk. In our insightful conversation with Kristen, she explores the importance of smart scaling for startups. The goal? To ensure growth and positive customer experiences while cutting costs and integrating automation. 🎯 Some quick takeaways: 🤖 Automate with AI: Implement AI to automate tasks, streamline costs, and focus on key areas like customer retention and product development. 📊Customer Segmentation: Use AI tools to prioritize top customers and optimize resources for maximum returns. 📈Effective Tool Usage: Invest in quality assurance software to support CX teams and monitor performance, reducing misuse of time and financial waste. Want to learn more about smart scaling for startups? Head to the comments to read the full conversation with Kristen 👇 #OperatorInsights #BehindtheScenes #StartupInsights #Operations #SmartScaling
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📣 Last week we announced our brand-new quarterly workshops across Paris, Berlin, and London in H2! ✨ Hosted by the incredible Jaschi Mikolajski, these hands-on sessions will provide our in-program startups with the unique opportunity to create their instance live with our Customer Success Manager. 🌍 Whether you're in Paris, Berlin, or London, don't miss this chance to elevate your startup to the next level. 📝 Sign up for our August Berlin workshop here ➡️ https://lnkd.in/dAexR9Qt 🫶🏻 Looking to join our Startups program? Apply now and get 6 months of Zendesk for free https://lnkd.in/dbRTYMMT #startups #workshops #founders #networking #ceo #berlin #paris #london
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📣 We're thrilled to introduce our Startup Workshop Series in EMEA! 🔥 From August to November, we'll be travelling to various cities, empowering startups by helping them set up their instances live. 🇩🇪 First Stop: Berlin - August 13th! Join us in Berlin for an intensive workshop where you'll get hands-on assistance from our Customer Success Manager, Jaschi Mikolajski. We will also have Martin Lutz - Lead of Customer Happiness & Experience from GOT BAG joining us and he will share his journey with Zendesk and his overall experience with the Startups Program. 🚀 It's an excellent opportunity to connect, learn, and take your startup to the next level! ➡️ Register now to secure your spot: https://lnkd.in/dAexR9Qt 🫶🏻 Check out all the upcoming workshops and find the one nearest to you! Don't miss out on this chance to accelerate your startup journey with us! ➡️ https://lnkd.in/d8DMkGs2 #startup #founders #workshops #berlin #emea #networking #scaleup
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✨ Great news! Our latest webinar about Customer Support’s Role in a Scaled Customer Success Motion is now available on-demand! 🎥 For those who couldn't attend or those who would like to revisit the discussion you can watch it here: https://lnkd.in/dMprzrnv ❤️ Huge thank you to Taylor Johnston from Vitally.io and Sam Chandler 💥 Customer Success and Experience and Startups from Zendesk for leading this insightful discussion. #customersuccess #customersupport #webinar #vitally #zendesk #customerexperience #techtrends #automation #AI
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Zendesk for Startups reposted this
Thanks, Adrian McDermott, Zendesk's CTO for leading an insightful discussion about AI challenges, wins and losses 💥 📈📉 Shout out to Salil Deshpande, Anna Khan, Shanna Hendriks, Janel Spilker, Ashley Law, Santiago Regan, Laura Buckingham Thomas, Dasha Maggio, Helen Hyungmin P., Lisa Del Ben, & Anna Klute for partnering with us to get great founders there! DM me if you're a Series B+ founder/cto/etc and you're interested in joining events like this in the future. Thank you Kayla Ryan, Teresa Haun & Tommy Klouwers for helping to put this event together! Zendesk for Startups
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🇬🇧 We had a busy couple of days in London where we took part in some already memorable events: 🎤 Jeremy Ambrose hosted a CX best practice roundtable at the Antler European Founder Summit. 🔥 Terry Evans Jr., alongside Jeremy Ambrose, led an epic dinner to celebrate the Zendesk Venture launch. Our new corporate venture arm is dedicated to investing in startups that are transforming customer and employee experience through innovation, primarily AI. ✨ Huge thanks to Tim Marsden and Gabriel Danon from our Tech Alliances team for joining us at this very special dinner. 😍 See you soon, London! #founders #vcs #networking #uk #london
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Zendesk for Startups reposted this
🚀 We're excited to launch Zendesk Ventures today: https://zdsk.co/4c2BHKP Our new corporate venture arm is dedicated to investing in startups that are transforming customer and employee experience through innovation, primarily AI. Our goal is to accelerate their growth, drive innovation, and create a more connected and responsive ecosystem for our customers.
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Zendesk for Startups reposted this
VC/Startup Partnerships Manager, Zendesk EMEA & India --- Director & Co-Founder at Entrepreneurial Spark
It was my pleasure to host a superb roundtable and discuss best practice around CX in Scale-ups. Read more insights in the article below. Zendesk for Startups
We recently hosted a workshop for our portfolio companies in partnership with Zendesk, the leading platform for managing customer experiences, where we delved deep into the transformative power of Customer Experience (CX) strategies and how they can be pivotal in driving sustainable growth. 🤝 In our discussion, our guest speaker Jeremy Ambrose explored how companies can approach the design of Customer Experience (CX) strategies, the key metrics and platforms they can utilize, and the increasingly significant role of AI in enhancing CX. 👉 Read the full article below for tips on building CX strategies for growth: #CustomerExperience #CXStrategy #BusinessGrowth #Leadership #Innovation #Agile #CustomerCentric https://lnkd.in/gZ3RGyaX
Building CX Strategies for Growth
medium.com