Prosa Coala - Transcriber & Conversation Analytics Solutions for Contact Center
Speech Analytics Software by Prosa.ai
About
Prosa Coala turns your customers' voices into meaningful insights. Using speech-to-text and NLP AI capabilities, transcribe and analyze your customers' voices to gain deeper insights and improve service quality quickly and comprehensively.
This product is intended for
- Call Center Specialist
- Contact Center Specialist
- Call Center Manager
- Call Center Supervisor
- Customer Service Specialist
- Customer Service Representative
- Chief Customer Service Officer
- Vice President Customer Service
- Vice President of Customer Support
Media
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