About
Using advanced AI technologies, Fano Labs provides a smart Speech Analytics System, Callinter for customers to greatly enhance their management capability and business development.
Callinter is able to accurately detect potential risks within calls, using speech and Natural Language Processing technologies, and additionally detect and analyze the sentiment of customers to improve the service. Additionally, it can even uncover potential sales and business development opportunities as it analyzes and summarizes every single customer call.
This product is intended for
- Relationship Manager
- Quality Assurance Specialist
- Compliance Officer
- Risk Analyst
- Telesales Representative
- Customer Service Representative
- Manager Quality Management
- Chief Information Officer
- Chief Operating Officer
- Information Technology Specialist
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Interaction Analytics System: Callinter
Call Insights At A Glance: Callinter uncovers business insights from your calls, detects any potential risks, and analyses customers’ intent and sentiments.