ABID HUSSAIN CHOWDHURY’s Post

✨During the busiest time of the year, Amazon Operations teams around the globe face their most hectic yet fulfilling period. The dedication and commitment of our frontline team members cannot be ignored, as they transform our operations into an unstoppable force of success. This week, I had the honor of working alongside Belal and Adrian, and I was overwhelmed by their unwavering ownership and passion in serving our customers. It was inspiring to witness how flawlessly they executed the basics and fostered a deep sense of ownership in their team: One of the key factors that contributed to their success was the clear definition of roles and responsibilities. Each frontline team member understood their specific role and how it contributed to the overall success of the team. This clarity allowed them to take ownership and accountability for their work, knowing the importance of their contribution. 🙌 They encouraged autonomy and decision-making among the frontline team members. By empowering them with the necessary tools, resources, and authority, they were able to make informed choices and take initiative within their roles. When they felt trusted and empowered, they naturally took ownership of their decisions and actions. 💥 Setting goals and expectations played a crucial role in motivating the team. At the beginning of each shift, they collectively reviewed the previous day's performance, discussed goals, and set expectations for the upcoming shift. This sense of ownership over their goals motivated them to work towards achieving them. 🎉 Regular feedback and recognition were also vital in fostering a sense of ownership. Each team member, regardless of their level, provided constructive feedback and recognition to one another. By regularly communicating progress, celebrating achievements, and offering guidance for improvement, team members felt valued and motivated to excel in their roles. 🎖 Lastly, creating a supportive and inclusive environment was key. The team cultivated a positive and inclusive work environment where everyone felt respected and supported. This encouraged teamwork, collaboration, and open communication. When frontline team members felt a sense of belonging, they naturally took ownership and contributed to the team's overall success. 🌈 I want to take a moment to acknowledge and appreciate all my colleagues across Amazon Operations who are working tirelessly to bring smiles to our customers worldwide this holiday season. Your leadership is truly inspiring. Thank you! 🌟🚀 #deliveringsmiles #amazonvestlife #amazon #ownership #frontlineheroes

Journey with Amazon (Honest Review) I had the privilege of working as a Customer Service Specialist at Amazon, and it truly stands out as one of my most fulfilling full-time experiences. Here's a glimpse into my time with the company: 1. Training Excellence and Clear Communication: From the moment I completed the interview rounds, Amazon exhibited a commitment to excellence. I received the necessary assets within 2 days, albeit in less-than-ideal condition, but the comprehensive training that followed was impeccable. The HR team's clear communication and guidance ensured a seamless transition to the live floor, where I engaged with customers confidently. 2. Outstanding Work Environment: Amazon's leave policy, work culture, and emphasis on professionalism and discipline during working hours contributed to a highly productive and positive atmosphere. 3. Incentives and Recognition: The occasional gifts during festive seasons and performance-based coupons added a delightful touch to the incentive schemes. The biannual promotions, tied to the company's profitability, not only motivated the team but also showcased Amazon's commitment to retaining top talent. Reasons for My Transition: Despite these positives, my departure from Amazon was prompted by a desire for exponential career growth, which I felt the current role did not offer. Additionally, the intensity of work schedules during special sales and festive periods, leading to increased call flow, made the job challenging for me. Overall Rating: 4.5 out of 5: In summary, I would rate my Amazon experience a solid 4.5 out of 5. The company's strengths, from training to culture and incentives, make it a compelling workplace. While I moved on due to my career aspirations, if given a second chance, I would gladly rejoin the Amazon family. #Amazon #WorkExperience #CustomerService #Review

This is a dozy of a month let me tell you. Tomorrow I start my first shift as an #OperationsManager stretch, putting me at the point where I go from running crews of 30-100 associates and a couple PAs to a #manager of those managers. I've already covered and led plenty of successful shifts during my time in CAP but to go from covering someone else to getting to fully own the shift as my own is just totally bonkers. I can't wait to see what we accomplish. Not to mention - holy cow, can you believe I've been at #Amazon 3 years now?! That's 4 senior changes, 9 direct supervisor changes, 4 shift changes, 2.5 years on nights, dozens of coworkers and hundreds of associates I've gotten to know and learn from. On a personal note, I moved into a new townhome, assembled a lot of furniture with only a few critical errors along the way, and have gotten into a love hate relationship with my houseplants and the gnats that won't leave them. It's my birthday Tuesday and I have a lot to be thankful for. There have been a lot of takeaways from this year and the biggest one is probably that I love steak fries from the taco truck on Sundays. But the second biggest is that even the things that seem small to us in the moment can leave big impacts on our goals and the lives of others. It can feel draining to show up and do good work day after day when the goals are big and seemingly insurmountable, yet its the little steps and the daily leading by example that creates the culture, progress, and yearly #reflections we can be proud of. #amazonvestlife #dsm5 #workanniversery

With this week we enter a period of the year where our costumer obsession and capacity to deliver shine. As Amazonians we are proud of what we can accomplish and what this means to the World. Nonetheless, Amazon prioritizes health, safety, and well-being above all else: there is nothing more important than making sure everyone gets home safely. This is our first priority 365 days a year. Going home safe each day is our first and constant priority: everyone has multiple reasons that drive us to be safe in everything we do, at work as well as at home!  I also deeply encourage everyone to stop every once in a while during the day, to ask ourselves “who are we safe for”: the answer to this question is why we need work safe…always! #WeAreRME #SafetyAlwaysFirst #

Today marks ten years, or over 2600 Day Ones. I started in 2013 as an entry level warehouse associate. I’ve since worked my way up. Often as the Learning Area Manager I have associates asking what the secret it to moving up. There is no secret. 1. Work hard. Do the things others won’t without complaint. 2. Bring a positive attitude. It’s hip to act jaded but not good for advancement. 3. Surround yourself with people who want you to succeed. Get a mentor, associate with people also trying to move forward. 4. Get comfortable being uncomfortable. If you’re comfortable, you aren’t growing. That’s not necessarily bad, but Amazon is a company where change is one of the few constants. I have seen people who got so comfortable they couldn’t adapt when major changes happened. #amazon #behindthesmile #amazonvestlife #amaversary

It has been a wonderful 2.6 years of journey as an Investigation Specialist at Amazon. From unraveling complex cases to collaborating with exceptional teams, every moment has been a testament to growth and resilience. As I embark on a new chapter, I carry with me invaluable experiences and cherished memories. Here's to embracing new challenges and seizing exciting opportunities ahead! #FarewellAmazon #NewBeginnings #Gratitude"

Work Safe & Back Home Safe

Wow, I sincerely never thought I would be making one of these posts, but after 6 + years of Day-1s with #Amazon, today is my last day. The photo at the bottom (detailed pic ID below) shows me holding my employee badge, where you can compare me on my first and last day. It’s been an incredible journey since I joined Amazon in 2017. Before joining Amazon, I was on the tenure track at the University of Arizona. Leaving #academia was a such a big and scary step, but I've never really looked back. I was hired as a #Diversity, #Equity, and #Inclusion (DEI) scientist supporting the Digital Entertainment and Worldwide Advertising businesses. I conducted cutting-edge research to senior leadership that moved the needle in several Amazon-wide DEI goals, and worked with other Amazonians during the exciting (sometimes painful) move from #peopleanalytics to people #science Later I worked in an #HRscience org that supported Worldwide Operations, and got to learn about employee experience in fulfillment centers, sort centers, brick-and-mortar stores, grocery, delivery, and more. An even greater challenge was ramping up to be an Amazon #peoplemanager, which is a steep learning curve! Finally, I have had the deeply rewarding experience to lead a team of economists, research scientists, and data scientists in a Central HR science org. Here, we launched a new way to #survey Amazonians, piloted various #employeebenefits that could improve employees lives, and evaluated programs to improve manager skills. There have been personal highlights as well! I got married during my time at Amazon, had my first child, bought my first house, and came out as transgender. But without question my biggest personal highlight was getting to work alongside my younger sister, Susan Jacobs, PhD. , who is also a research scientist at Amazon. Keep an eye out for her (she is much smarter than I am)! In my time at Amazon, I have experienced many challenges, celebrated huge wins, experienced great loss, and made some of the most fulfilling connections I could ever hope for. I will miss the people here more than anything else. You may be asking "And what's next?" One of the things I will be doing after leaving Amazon is diving deeper into my work as a transformative grief worker. In the beginning of 2023 I started building my own practice as a #death, #divorce, and #abortion #doula. I have felt called to explore this in a more focused way in 2024. If you’re interested in hearing more about my journey, feel free to reach out! As for the next company I am moving to, well, stay tuned, because I start Monday 😎 Picture ID: me in a jean jacket, black hoodie, and glasses, smiling. I'm holding up my Amazon ID badge, which has an orange border around it (badge color moves from blue to orange after 5 years of tenure). The badge shows a picture of my face on my first day at Amazon: no glasses, with my head half-shaved. Still the same silly smile 😉

🌟 First Day at Amazon : An Unforgettable Start!🌟 My first day at Amazon was nothing short of extraordinary. I walked in with excitement and a bit of nervousness, but the day turned out to be beyond anything I had imagined. Here's why it was phenomenal: 1.Incredible Manager & Mentor: Right from the start, Saloni Bhargava and Paramjeet , my reporting manager and mentor, stood out. They listened patiently, showed immense interest in helping me absorb all the knowledge, and perfectly balanced sarcasm, politeness, and structured plans. Truly the best guides I could ask for! 2.Unified Cafeteria: The common cafeteria for both blue badge and associate employees fostered a sense of unity and camaraderie, making everyone feel equally valued. 3.Inclusive Workforce: I was deeply inspired by the staff, who, despite not being able to speak or hear, were working and connecting normally with other associates and employees. Their dedication and inclusivity are truly remarkable. Additionally, I had the chance to attend meeting with different departments and sites, all on my very first day! Despite being a fresher, I didn't feel out of place during the meetings. The atmosphere was so welcoming and inclusive that it felt like I had been part of the team for much longer, promoting an incredible learning atmosphere. I couldn't have asked for a better start to this exciting journey! 🚀 Indeed Amazon "Strives to be the Earth’s Best Employer". #Amazon #StrivestobetheEarthBestEmployer #FirstDay #NewBeginnings #Inclusivity #Mentorship #ExcitedToLearn

Working on Saturdays when most of the team is off enjoying the weekend sunshine may seem daunting, but it's also an opportunity for growth and development. 🌞 Taking on additional tasks, challenges, and responsibilities can be tough, but it's a chance to expand your skills and knowledge base. 💼 Embracing these moments of autonomy fosters resilience and adaptability, essential qualities in today's dynamic work environment. While others soak up the sun, I'm here, ensuring smooth operations. 🚀 The sense of accomplishment that comes from overcoming obstacles and achieving milestones is truly rewarding. 💪 Plus, knowing that my efforts contribute to the team's success brings a sense of pride and satisfaction. 🌟 Every challenge presents an opportunity to shine, and every extra effort contributes to personal and professional growth. Here's to making the most of these moments and embracing the journey to success! ☀️ And here we are, with our Partners, determined to continue Delivering Smiles 🎁 #SaturdaySuccess #EmbraceTheChallenge #ProfessionalGrowth #Amazon #DeliveringSmiles