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Having made substantial investments in #virtualcare strategies based on enthusiasm for potential benefits, health systems must now monitor and measure the impact that digital front doors and virtual care have on downstream capture and patient acquisition, satisfaction and alignment. More in #TheCompass.

Downstream Share of Care from the “Digital Front Door” Reflects Significant Opportunity for Increased Patient Retention

Downstream Share of Care from the “Digital Front Door” Reflects Significant Opportunity for Increased Patient Retention

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John Hansbrough, CEBS

Make benefits your competitive advantage | Financial & Clinical Strategies to Manage the Healthcare Supply Chain | Mental Health & Suicide Prevention | Advocate & Speaker

1mo

Great article, and great notes at the end about how to think about virtual health moving forward

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