RELQ TECHNOLOGIES’ Post

We often talk about feedback and failure demand. However, complaint management within the public sector is slowly becoming a key topic.💬 In 2017 we launched CaseTracker - the complete complaint management software for the public sector. Since then we have worked with various local government organisations to adjust and improve it. The platform now includes  complaint management, comments & compliments, adult and children's social care, MP & councillor enquiries, FOI, EIR and SAR requests, and more! 🌟 We will be sharing more customer stories related to CaseTracker soon, but in the meantime, if you would like a free demo of the platform please click here: https://lnkd.in/ewksNnZk #complaintshandling #publicsector #localgov

Excellent episode to learn more about submission of AI/ML software to regulators

Adjudication Order Should be Precise and Speaking Orders -GST Click on the link to read the full update - https://lnkd.in/gEsivBSC TreZix Software Private Limited #SWIndia #InsightsbySW #idt #indirecttax #update

NRMA implemented Complaints Pro in 2012 to address a few key issues in their Complaints Management process: 🔸Antiquated Complaints and Feedback systems that had poor reporting 🔸No easy to use Reports and Dashboards platform 🔸All Complaints and feedback that was captured were sent via email to a member relations email inbox. This had to be manually copied into the existing systems! Complaints Pro was implemented in 6 weeks to resolve the pain points. 186 users and 300 call centre agents were onboarded. The results were EPIC ... Click through to read how it went (link in comments)

The IdentiClone RUO TCRG 2.0 software – your gateway to Automated and Standardized #Clonality assessment. Visit: https://hubs.li/Q02lHx1-0 to discover how our new IdentiClone RUO TCRG 2.0 software can revolutionize your approach to Clonality determination.

Let's talk about New Build Complaints - Does your business have the correct tools in place to manage the mandated minimum steps? ⬇️ 𝟏. 𝐖𝐫𝐢𝐭𝐭𝐞𝐧 𝐀𝐜𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐦𝐞𝐧𝐭 𝟐. 𝐏𝐚𝐭𝐡 𝐭𝐨 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐋𝐞𝐭𝐭𝐞𝐫 𝟑. 𝐂𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐋𝐞𝐭𝐭𝐞𝐫 𝟒. 𝐄𝐢𝐠𝐡𝐭 𝐰𝐞𝐞𝐤 (𝟓𝟔 𝐝𝐚𝐲) 𝐋𝐞𝐭𝐭𝐞𝐫 𝟓. 𝐂𝐥𝐨𝐬𝐮𝐫𝐞 𝐋𝐞𝐭𝐭𝐞𝐫 clixifix® Customer Care, simplified software has released an exciting new module which will enable developers to manage any complaints they receive in line with requirements of the new homes quality code! #newhomes #nhqb #nhqc #complaintshandling #consumercode https://lnkd.in/eCAR2yvy

Ever felt the stress of constantly checking on your complaint? 🔄😓 We've got you covered at Handle My Complaint! We believe in keeping you in the loop, providing regular updates on your complaint's progress. 📩⏱️ Sit back and relax, we've got this! We'll handle the hard stuff so you can focus on what really matters. 🎯 Come join the Handle My Complaint tribe and experience stress-free complaint handling 👉 handlemycomplaint.com.au #ComplaintsMadeEasy | #HassleFreeService | #Complaint | #Complain | #HMC | #HandleMyComplaint

Let's talk about New Build Complaints - Does your business have the correct tools in place to manage the mandated minimum steps? ⬇️ 𝟏. 𝐖𝐫𝐢𝐭𝐭𝐞𝐧 𝐀𝐜𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐦𝐞𝐧𝐭 𝟐. 𝐏𝐚𝐭𝐡 𝐭𝐨 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐋𝐞𝐭𝐭𝐞𝐫 𝟑. 𝐂𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐋𝐞𝐭𝐭𝐞𝐫 𝟒. 𝐄𝐢𝐠𝐡𝐭 𝐰𝐞𝐞𝐤 (𝟓𝟔 𝐝𝐚𝐲) 𝐋𝐞𝐭𝐭𝐞𝐫 𝟓. 𝐂𝐥𝐨𝐬𝐮𝐫𝐞 𝐋𝐞𝐭𝐭𝐞𝐫 clixifix® Customer Care, simplified software has released an exciting new module which will enable developers to manage any complaints they receive in line with requirements of the new homes quality code! #newhomes #nhqb #nhqc #complaintshandling #consumercode https://lnkd.in/gxF349jY

The IdentiClone RUO TCRG 2.0 software – your gateway to Automated and Standardized #Clonality assessment. Visit: https://hubs.ly/Q02lnl_n0 to discover how our new IdentiClone RUO TCRG 2.0 software can revolutionize your approach to Clonality determination.

✔️Review turnaround is near real-time ✔️Automated transcriptions ✔️Redaction available for sensitive information ✔️Sentiment analysis #CallCriteria #CallCenter #ContactCenter #CallCenterSolutions #ContactCenterSolutions #QualityAssurance #CallCenterLife #CallCenterProblems #CallCenterBoss