In the complex world of mobility choose a platform that can be transformed to deliver an experience rarely achieved in organizations. RCG has joined forces with Sakon to provide a premier customer experience. Learn more about how RCG and Sakon can enhance your ServiceNow experience www.rcg.com/servicenow/
Great news! Can’t wait to see where this partnership takes us!🚀
Is your organization facing challenges in managing customer service? Lack of IT expertise or resources shouldn't hold you back. Learn how ProV can assist you in implementing ServiceNow Customer Workflows, enabling you to deliver exceptional customer experiences efficiently. Register for customer workflows https://bit.ly/3rj6QXX #CustomerWorkflows #ProV #ServiceNow #customerservice #servicemansgement #itsm #cio #itdepartment #customerservicesoftware ServiceNow ServiceNow Community
ServiceNow FSO addresses fragmented customer data and disjointed operations through Customer Central, consolidating information for easy access by agents. By eliminating the need for navigating multiple applications or contacting various departments, this solution empowers agents to efficiently address customer issues, ensuring a seamless and informed service experience. For more information, check out this latest update by our President, Vikas Magoo. #CustomerService #CustomerExperience #ServiceNowFSO
Every business aims to provide the best customer experience possible. But, providing a stellar customer experience is only possible when organizations get a 360-degree view of the customer. Unfortunately, siloed data, legacy systems, and disconnected functioning of the middle, back, and front offices hinder this ability. As a result, organizations are unable to provide seamless experiences to their customers, solve their support queries quickly, or create those ‘wow’ moments. ServiceNow FSO offers a solution to this through Customer Central. Customer Central provides agents or contributors with all the information about the customer in one central place. Agents or contributors can activate and log in to Customer Central to get real-time access to customer data, case details, account information, details of all the interactions, touchpoints, and also all the records – all in one place. They don’t need to switch between too many applications and do not need to contact multiple departments. Armed with such information, they can focus on the customer issues and provide efficient and supportive services to their customers. ServiceNow FSO enables businesses to exceed their customers' expectations. Let's talk if this is your prime objective in the new year! #CustomerService #CustomerExperience #ServiceNow #ServiceNowFSO
Every business aims to provide the best customer experience possible. But, providing a stellar customer experience is only possible when organizations get a 360-degree view of the customer. Unfortunately, siloed data, legacy systems, and disconnected functioning of the middle, back, and front offices hinder this ability. As a result, organizations are unable to provide seamless experiences to their customers, solve their support queries quickly, or create those ‘wow’ moments. ServiceNow FSO offers a solution to this through Customer Central. Customer Central provides agents or contributors with all the information about the customer in one central place. Agents or contributors can activate and log in to Customer Central to get real-time access to customer data, case details, account information, details of all the interactions, touchpoints, and also all the records – all in one place. They don’t need to switch between too many applications and do not need to contact multiple departments. Armed with such information, they can focus on the customer issues and provide efficient and supportive services to their customers. ServiceNow FSO enables businesses to exceed their customers' expectations. Let's talk if this is your prime objective in the new year! #CustomerService #CustomerExperience #ServiceNow #ServiceNowFSO
Transform customer experiences with ServiceNow CSM! Seamlessly manage interactions, personalize services, and foster lasting connections. Elevate satisfaction and loyalty. Contact us: https://bit.ly/3ScPbuP #ServiceNowCSM #CustomerExperience #Personalization #servicemanagement #itsm #servicenow
Wondering where to start with your ServiceNow SMS implementation? 📲 Enabling proactive notifications allows your customers to receive updates on their case in real time — eliminating the need to dig through emails and old messages. Learn how your company can leverage #SMS to drive memorable customer experiences while leveraging the ServiceNow platform. https://bit.ly/3Zyewm7 #3CLogic #ContactCenter #CustomerExperience #ServiceNow
Managing customer service can be a complex task, especially without the internal expertise or resources in your IT department. Curious about how ProV can help you implement ServiceNow Customer Workflows and swiftly streamline your customer service operations? Let's explore the possibilities together. Register for customer workflows https://bit.ly/3O26nSx #CustomerWorkflows #ProV #ServiceNow #customerservice #servicemansgement #itsm #cio #itdepartment #customerservicesoftware ServiceNow ServiceNow Community
Are outdated systems impacting your employee & customer experiences? Leverage ServiceNow to streamline your operations across departments like IT, Customer Service, Human Resources, Field Services, etc. Free up your team to focus on strategic initiatives; let Cybage and ServiceNow take care of the rest! Know more - https://hubs.li/Q02w6JXn0 #ServiceNow #CustomerExperiences
Are outdated systems impacting your employee & customer experiences? Leverage ServiceNow to streamline your operations across departments like IT, Customer Service, Human Resources, Field Services, etc. Free up your team to focus on strategic initiatives; let Cybage and ServiceNow take care of the rest! Know more - https://hubs.li/Q02w6JXp0 #ServiceNow #CustomerExperiences
Use ServiceNow Field Service Management solution to: - Connect your processes - Schedule efficiently - Manage the entire customer experience in one place Here's how: http://spr.ly/6045iY1Sl #FieldServiceManagement #ServiceNow
Efficient service leads to improved retention. At ProV, using ServiceNow, we ensure that every customer interaction is personalized and proactive. 📈 #CustomerRetention #DigitalWorkflow #ProV #ServiceNow #DigitalTransformation #CustomerExperience #CustomerService #BusinessGrowth #EmployeeDevelopment #ProcessOptimization
President at @Orchard LLC
2moCongratulations RCG this sounds an exciting combination