Randy Littleson’s Post

Just inked a new deal? 📝 While it's an achievement worth celebrating, our Strategic Account Director, Corey Goldstein from Salesloft, emphasizes that it's crucial not to abandon your customer post-deal. Ensuring that you understand and help realize the customer's vision of success should be a top priority. The benefits? ✅ A satisfied customer ✅ Increased likelihood of customer retention ✅ Possible referrals to expand your network Full episode here: https://lnkd.in/e3WKgsRe

Have you watched this episode yet? Don't miss out on the secrets to enhancing customer relationships and boosting your sales! Tune in NOW: ▶️ https://lnkd.in/gcmVm75A

Our very own James Van Erck was on the latest episode of Retention Chronicles by our friends at Malomo. Check out the full episode to learn more about how personalized post-purchase upsells and cross-sells can boost conversions and reduce churn: https://lnkd.in/gDjp-Xtu

Did you know conversion rates can increase by 300% when you effectively manage customer relationships? Actively managing leads – being there every step of the way to guide families along their preneed journey – is the key to making sure no family gets forgotten or falls through the cracks. Learn how to make every lead count in our latest Kates-Boylston Publications Preneed Pro Tip, featuring Precoa Regional Director Kyle Aler: https://hubs.li/Q02nNXfY0

When you partner with Bowtie Solutions, we build a business unit with you and your team. In that business unit, we can observe individual customer interactions. What's the benefit, you ask? Simple: This morning was a perfect example when a customer whom we had reached out to 39 days ago about a warranty reached back out and said he was ready to schedule. He had never had any prior interaction with us or answered our calls or texts. However, because we built him a profile, we knew what he was talking about instantly and set that appointment.

📈 The NUMBER ONE way to reward loyalty and inspire action... Offering incentives such as exclusive discounts is the key to empowering your audience! Here's why: 🗝 Allowing access to discounts that cannot be accessed by the public makes them feel special and valued, and can create a sense of privilege that drives action. 👩👩👧👦 Customers and/or employees who feel appreciated and rewarded are more likely to become brand ambassadors and advocate for the business to others. 👀 Foster repeat business by rewarding customers for their loyalty. By offering incentives for continued engagement, your business will increase customer retention rates. What other ways do you reward loyalty? 👀

Saar Mahna emphasizes the significance of customer success and the customer journey in business. He highlights the importance of understanding and meeting customer needs to drive business growth and satisfaction. According to him, focusing on customer success is crucial for long-term success and building strong relationships with clients. 📈 Saar Mahna states, "We started to develop an idea of who we needed as part of that initial team and started to see, okay, how do we recruit? And that's actually how I met my co-founder… we were able to build out an initial prototype of our product through that sort of network." This quote underscores the role of understanding customer requirements and forming the right team to deliver successful outcomes. Watch the full episode. Link in the comments. 👇

Discover the secret to success! Our satisfied customers are here to spill the beans! 💬 Dive into our collection of glowing testimonials that highlight the incredible results our customers have achieved. From skyrocketing sales to unrivaled customer satisfaction, their stories speak volumes about our commitment to helping businesses thrive. 👉 Don't just take our word for it – hear it straight from the horse's mouth! 💯 🗣️ Discover how SMC transformed their business with our innovative solutions, cutting costs and boosting productivity like never before. 🚀 💪 Learn how a National Research Laboratory achieved unprecedented growth in record time, thanks to our game-changing strategies and unwavering support. 📈 And let's not forget about another client, who went from struggling to thriving in just a few short months – all thanks to our tailored approach and rock-solid guidance. 💼 🌐 Curious to know what sets us apart? Our testimonials hold the key! 🗝️ 🔗 Click the link below to explore the inspiring stories of customer success and unlock the door to your own business triumph! 👇 https://bit.ly/3E1JGZ4 #CustomerSuccess #TestimonialsThatInspire #BusinessGrowth #UnlockYourPotential

Discover the secret to success! Our satisfied customers are here to spill the beans! 💬 Dive into our collection of glowing testimonials that highlight the incredible results our customers have achieved. From skyrocketing sales to unrivaled customer satisfaction, their stories speak volumes about our commitment to helping businesses thrive. 👉 Don't just take our word for it – hear it straight from the horse's mouth! 💯 🗣️ Discover how SMC transformed their business with our innovative solutions, cutting costs and boosting productivity like never before. 🚀 💪 Learn how a National Research Laboratory achieved unprecedented growth in record time, thanks to our game-changing strategies and unwavering support. 📈 And let's not forget about another client, who went from struggling to thriving in just a few short months – all thanks to our tailored approach and rock-solid guidance. 💼 🌐 Curious to know what sets us apart? Our testimonials hold the key! 🗝️ 🔗 Click the link below to explore the inspiring stories of customer success and unlock the door to your own business triumph! 👇 https://bit.ly/3P1wY2T #CustomerSuccess #TestimonialsThatInspire #BusinessGrowth #UnlockYourPotential

Here's what to expect at DMA at Mantra On View in Gold Coast on October 3rd & 4th: hear our speaker delve into "Boost Your Business: How to Turn New Customers into Repeat Buyers" and see success in your customer retention strategies! See you there!🚀🔄