Mary Connelly’s Post

Are you facing challenges in effectively communicating your concerns with leaders or within your team? Communication breakdowns can hinder productivity and create unnecessary tension. However, there's a powerful DEARMAN technique that you can follow: . ✅Describe: Clearly describe the situation or problem without judgment or blame. ✅Express: Express your feelings or thoughts about the situation using "I" statements. ✅Assert: Assert your needs or requests clearly and directly. ✅Reinforce: Reinforce the positive outcomes or benefits of meeting your needs or requests. ✅Mindful: Be mindful of your tone and body language, ensuring they are respectful and appropriate. ✅Appear confident: Present yourself confidently, maintaining eye contact and a calm demeanor. ✅Negotiate: Be willing to negotiate and find a mutually beneficial solution. Implementing the DEARMAN technique can transform your communication style, making it more assertive, respectful and effective. Remember, effective communication is key to success in any environment, whether it's in the workplace or in personal relationships. So why not give DEARMAN a try and see the positive impact it can have on your interactions? P.S. Book a 1:1 session with me for leadership and soft skills training. #communicationcoach #communicationskill #linkedinforcreators #KiranDeepSandhu

To truly excel as communicators, we must first become effective listeners. Oscar Trimboli’s book “ How to listen”, is a treasure trove of wisdom that can make a significant difference in anyone’s role, making it a must read for everyone. If you happen to be dealing with an ineffective manager, consider gifting them this book 😃; it contains valuable lessons, and here are a few that particularly resonated with me; 🍂 The value of attentiveness: It emphasizes the fact that listening involves more than hearing words; it also entails comprehending their underlying significance. 🍂 The four villains who listen: The dramatic listener, the interrupting listener, the lost listener, and the shrewd listener . These types can be obstacles to successful listening. We can discover our own listening flaws and seek to strengthen them by recognizing these villains. 🍂 The five listening levels: The five levels the author describes are listening to oneself, listening to the content, listening to the context, hearing for what is unsaid, and listening for nonverbal cues ( and boy do these last two get messier when we work across- culture!!) For anyone in leadership role, Trimboli explores the impact of listening on leadership. He explains how leaders who prioritize listening create a culture of trust, collaboration, and innovation. By actively listening to their teams, leaders can understand their needs, concerns, and aspirations, leading to more effective decision making and overall success- isn’t this what we all aim for !! The power of attentive listening- Highly recommend this book. Happy investing in your personal growth!😊 #effectivelistening #leadershipskills #personalgrowth #linkedin

Today, let's talk about effective communication. It's not just about talking; it's also about listening, understanding non-verbal signals, and expressing yourself clearly. This skill is vital in personal and professional interactions, fostering teamwork, better problem-solving, and smoother conflict resolution. You can enhance your relationships, boost your career, and become a top-notch communicator by honing your communication skills.

When was the last time you listened to a co-worker and went below the surface to understand another perspective? When was the last night you let go of your agenda and learned something new from a colleague? Communication is one of the most critical leadership skills for leaders in the modern workplace. Many people think of communication skills as speaking and sharing information. An essential part of being an effective communicator is listening actively. Listening is about more than just hearing the words that are being spoken. Active listening is a way of being that goes beyond simply hearing another person's words. With active listening, one seeks to understand the intention behind the words. Active listening deepens connections, builds trust, and creates more meaningful relationships with colleagues and clients.  If you want to become better at active listening, below are a few tips to get some immediate results: ➢ Be present with the person, become more mindful, and remove distractions that take away your focus. ➢ Invite conversation and create space for safety and openness. ➢ Give up your perspective or experience, which moves you away from relating it to yourself. ➢ Be unattached to the outcome and be open to learning. ➢ Most importantly, be curious and ask open-ended questions, which allows the speaker to become more vulnerable and elicits storytelling. To learn more about listening, contact me at steve@stevedisselhorst.com   #listening #communication #coaching #leadershipdevelopment

Welcome to Day 8 of the Next Level You Challenge Effective communication is a crucial skill that goes beyond simply speaking. It involves active listening, interpreting non-verbal cues, and delivering your message clearly and succinctly. This skill is invaluable in both personal and professional relationships, enabling better teamwork, problem-solving, and conflict resolution. By refining your communication abilities, you can strengthen your connections, advance your career, and become a next-level communicator. Here are 5 success tips to strengthen your leadership skills through effective communication: 1. Teach empathy: Empathy is an essential trait for effective leadership. Encourage your team to understand and relate to others' feelings and perspectives. 2. Establish listening and speaking procedures: Create a conducive environment for open communication. Set clear guidelines for listening attentively and speaking respectfully. 3. Teach respectful vocabulary: Encourage your team to use language that is inclusive and respectful. Avoid derogatory or offensive terms. 4. Teach the power of pausing: Help your team understand the importance of taking a pause before responding. This allows for thoughtful and well-considered responses. 5. Encourage introspection: Foster a culture of self-reflection and personal growth. Encourage your team to regularly assess their own strengths and areas for improvement. Why?, Who?, What?, How?, Where?, and When? – Are you asking the right questions as a leader? “If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.” ~Nelson Mandela #purpose #careertransition #professionaldevelopment #breakthrough #communication

I have a secret. Despite my reputation as a high-energy, positive leader who builds strong connections with colleagues, I have a communication blindspot. The book "Supercommunicators" by Charles Duhigg illuminated this for me. It made me realize that I've sometimes approached meaningful conversations incorrectly. I've fostered better understanding and alignment by using stories, understanding constituents, and tailoring conversations (instead of relying solely on data). I highly recommend this book to anyone managing teams, strategy, or cross-functional projects—or even looking to improve personal relationships. Consider picking up "Supercommunicators" for your next read. 📖 #Leadership #Communication #TechProfessionals https://lnkd.in/g3GAAyJ8

Transparency is something that is critical in effective communication. Transparency, honesty, and integrity affect every relationship in your life. Thomas Jefferson said, “Honesty is the first chapter in the book of wisdom.” There is a difference between transparency and honesty. Honesty is telling the truth, even when it might be painful. Transparency makes us vulnerable. Transparency is being real when it’s not required. Regardless of the audience, relationship, or what you are trying to communicate, transparency will increase your connection. It builds trust at a very high level. If it doesn’t, you probably don’t need that connection. Transparency is the highest form of truth telling. As Mack Story, Blue-Collar Leadership® says, “Transparency is telling the truth when you don’t have to simply because you want to.” There is a time, place, and a way to be transparent. There are some times or situations where complete transparency would be better served in a one-on-one conversation, such as when you are offering “tough love,” correcting someone, or sharing something deeply personal. Be transparent. Be truthful. But, be sensitive while doing so. Timing is critical. Transparency isn’t always comfortable. But, it’s always courageous. Excerpt from Straight Talk: The Power of Effective Communication by Ria Story, Leadership Speaker, Author, Trainer Learn more about this resource at https://lnkd.in/eFspwHT Preview an excerpt at https://lnkd.in/e3G3Uju (no email or subscription required) Listen to a 5 minute audio sample at https://lnkd.in/e3yqjCC #success #growth #communicationskills #growthmindset #CommunicationTips #BlueCollarLeadership #leadership #results #connectionsmatter #buildingtrust #communicatebetter #successmindset #workforcedevelopment #leadershipdevelopment #customerservice #businessdevelopment #communication #leadershipskills #salestips

🤔 How could you benefit from working on being a supercommunicator? 📚 I've just finished Charles Duhigg’s latest book, 'Supercommunicators: How to Unlock the Secret Language of Connection' - it is excellent. Here are three practical strategies I found helpful: 🔎 Recognise Conversation Types: Supercommunicators identify whether they’re in a practical, emotional, or social conversation and respond accordingly. (E.g. Trying to ‘help’ when someone just wants to be 'heard' can derail the conversation.) 🔄 Loop for Understanding: This involves asking an appropriate question, repeating back what you heard in your own words, and asking if you got it right. It’s a powerful way supercommunicators demonstrate they’re listening. ❓ Ask More Questions: Supercommunicators ask significantly more (10-20x) questions than the average person. They use both simple queries and deeper questions to uncover beliefs, values, and experiences without making others feel interrogated. The good news is that - with practice - we can all to learn to listen clearly, communicate effectively, and connect deeply. 🎧 https://lnkd.in/gmnCZkws How could you use these strategies in the week ahead? #leadership #management #learninganddevelopment #reflection #communication #aimwa

"Clarity is learned by being patient in the presence of chaos." The Tao Te Ching of Lao Tzu is possibly my favorite book* And the passage in the picture is my favorite in the book. This has meeting for me in both personal life and business. Proper responses reveal themselves when we are patient in the presence of chaos. In business, I've come to learn that it can be best to "go slow to go fast." I apply this to organizational communications and the work I do with leaders. There is always chaos. Something is always in disarray. Most of us lose patience when people aren't paying attention or don't get the vision or plan. When there's silos or conflict. You want it fixed in 4 days. You react, and spray out a bunch of stuff. It doesn't work. If you take 4 weeks to really gather real insights from your team and stakeholders to truly understand the root causes of problems, proper responses reveal themselves. You'll have clarity for a plan. You'll stop the bleed. You'll go faster and farther in the long run. And you'll find more success in whatever matters to you ... engagement, attention, participation, understanding, alignment, results. Do you have four weeks to allow for the best way forward, and to fix your communications problems? #strategiccommunications #internalcommunications #leadershipcommunication *I have the translation by Brian Browne Walker.

Captivate Your Audience With The Power Of Effecctive Speech. Effective communication requires explaining your message in a language that is appropriate to the audience and gives all the necessary details. Use multiple modes of communication for important messages and repeat the message. Some people receive information best when they hear it; others, when they read it. To drive home your thoughts as presented through your mode of communication; 1. Keep the message clear and simple. If you are adding a lot of words, ask yourself if you are adding those words to clarify or to soften or blur the true message. 2. Tell stories and share personal experiences. Stories are powerful conveyors of messages and are easier to remember than blunt messages. Talk from the heart and mind, and share information about yourself as part of the message. It makes you human and adds warmth. 3. Make communication part of your regular routine. Don't communicate only when there is a big message to deliver. Familiarity breeds engagement, commitment, and appreciation. 4. Don't be a know-it-all. First of all, you don't know it all. Secondly, know-it-all attitudes do not invite questions when there is need for clarification. And know-it-all attitudes certainly don't result in contributions from your colleagues that could improve ideas and approaches. It is tempting to think of effective communication as the job of leaders, managers, and supervisors. While it is their job, it is not theirs alone. Effective communication is everyone's job. It builds trust, teamwork, and high-performing organizations. If culture drives an organization, effective communication is the fuel. Learn the art of effective communication and keep your audience spellbound everything you speak. You are Welcome. Emmanuel Daniels Obeahon #communicationskills #communicationstrategy #communicationcoach #publicspeaker #leadership #leadershipdevelopment