Transformation Bites #23 - 𝗪𝗵𝗼'𝘀 𝗢𝗻 𝗧𝗵𝗲 𝗕𝘂𝘀 🚌
Many of you will remember the 'First Who, then What' from Jim Collins in "Good To Great". It is a bit counterintuitive - but I have found it right many times.
It's good to decide who drives the bus even before deciding where to take the bus.
This starts by picking the right leadership team. And if you must face a Transformation effort, that top team must be the driver for it.
This HBR article from Paul Leinwand, Mahadeva Matt Mani and Blair Sheppard offers some hints (admittedly for CEOs, but applicable also to any leader) to build a leadership team that can drive the change effort:
1️⃣ 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝘁𝗵𝗲 𝗞𝗲𝘆 𝗥𝗼𝗹𝗲𝘀
The design of the roles in your top team sends a strong signal to focus the organization on the key capabilities. It's usual to keep the 'traditional' design of the company to start, but that's also a good opportunity to introduce the capabilities aligned with the new priorities.
A good example is the co-existence of the traditional CIO and the Chief Digital or Data & Analytics Officer.
2️⃣ 𝗥𝗲𝗰𝗿𝘂𝗶𝘁 𝘁𝗵𝗲 𝗥𝗶𝗴𝗵𝘁 𝗣𝗲𝗼𝗽𝗹𝗲
You select an individual usually based on the right mix of skills, experience and behaviours. Increasingly, the candidate must meet one or more of the 'paradoxical expectations' and have a mixed profile: a 'Strategic Executor', a 'Globally Minded Localist', or a 'Traditioned Innovator'.
If you need to transform, you also seek viewpoints and profiles different from those dominant in the organization
And as a group, you want to strike the right balances: of insiders and outsiders, of thinkers and doers, of diplomats and warriors.
3️⃣ 𝗙𝗼𝗰𝘂𝘀 𝘁𝗵𝗲 𝗧𝗲𝗮𝗺 𝗼𝗻 𝘁𝗵𝗲 𝗖𝗵𝗮𝗻𝗴𝗲
Time is the most valuable resouce of the top team. It's only natural for executives to allow daily issues to take up most of their time. The leader must make sure the team drives the transformation, rather than letting the agenda be driven by requests from business as usual.
This must include not only making decisions about Transformation - also getting their hands dirty ensuring the decisions are successfully implemented.
Finally, big change requires the top team to work as a team and not as a set of bright individuals: this includes 'forcing' them to work jointly, enabling constructive discussions and getting all behind team decisions.
A great leadership team is the best enabler of a successful Transformation. Let's start from getting the right people on the bus 🚌