Hobby Lobby’s Post

Opportunity is Knocking

Good opportunity

Was down in South Florida last week and had my favorite coffee spot CALI COFFEE every single morning, even driving 15 minutes for it some days 😎 Every day I ordered the same thing, an iced Baywatch (coconut and white chocolate, yum) with oat milk. Out of 6 days, only once did the staff ask me if I had a number for loyalty. 5 of my visits didn’t count for my loyalty because I wasn’t asked to put my number in. I don’t blame them, they’re 17 year olds working summer jobs with drive thru lines sometimes 10-15 cars deep and they’re focusing on making drinks and being efficient. This is why credit card based loyalty is crucial for brands. No friction of having to train staff to ask guests for a number when busy, or to rely on guests to remember to do it. If Cali Coffee used Thanx, they would know my daily order, my frequency and how much I spend automatically each time I come in and pay for my drink. It’s why Thanx is the future of loyalty 🩵

Great opportunities

The first job I had was repo/demo, then I went on to do framing/flooring, then general contracting (under a contractor), Nordstrom rack (Westlake aka a store clerk nightmare), then Nordstrom selling shoes, then bartending. I also washed dishes throughout college. Here are the biggest 2 takeaways from working customer service and physical labor jobs: 1) When you work a job that is physically challenging that you do not necessarily enjoy, it teaches tenacity and humility. 2) When you work a job that requires you to cater towards people in this world it opens your eyes to how difficult it is to be a server, store clerk, or any other role in customer service. You become a more empathetic person. Both of these lessons have had a major impact on who I am as a person, how I treat others, and how I go about business now.

Retail opportunity in Brookline Village

If your downtown has vacancies, no foot traffic, and lots of struggling businesses, why would a big national chain, like H&M, want to locate there? I know our old model says go for the big anchor, but they're just not going to consider it until you have your own house in order. The benefit of getting your own house in order is exponential! And then if you still want the H&M, go for it. Still need to be convinced? Check out H&M Isn't Interested and think about how to take care of your own house first. #downtown #realestate #vacantproperties #retailanchor

If your downtown has vacancies, no foot traffic, and lots of struggling businesses, why would a big national chain, like H&M, want to locate there? I know our old model says go for the big anchor, but they're just not going to consider it until you have your own house in order. The benefit of getting your own house in order is exponential! And then if you still want the H&M, go for it. Still need to be convinced? Check out H&M Isn't Interested and think about how to take care of your own house first. #downtown #realestate #vacantproperties #retailanchor

If your downtown has vacancies, no foot traffic, and lots of struggling businesses, why would a big national chain, like H&M, want to locate there? I know our old model says go for the big anchor, but they're just not going to consider it until you have your own house in order. The benefit of getting your own house in order is exponential! And then if you still want the H&M, go for it. Still need to be convinced? Check out H&M Isn't Interested and think about how to take care of your own house first. #downtown #realestate #vacantproperties #retailanchor