Despite the growing preference for self-service options, only 15% of customers have confidence in modern tools like chatbots. Building trust in these channels is crucial for improving efficiencies and deflecting mundane tasks. Join our webinar on Digital Self-Service and learn how to build trust in digital self-service tools and enhance customer engagement with Five9 Digital IVA. Register now: http://spr.ly/6043glC8h #IVA #CX #AI #SelfService
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💡TOMORROW - tune in at 2pm ET for our latest webinar - Serve, Solve, Sell: Mastering the Future of Customer Experience➡️https://lnkd.in/etAmtkgJ Our #CX experts will walk you through: 💥How enterprise companies are maximizing new sales opportunities through #AI 💥How to increase #revenue and efficiency through our Serve, Solve, Sell strategy 💥How big brands are transforming their customer service departments through #data Register now!📳
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This short but incisive article by Kate Leggett of Forrester summarizes how #Artificial #Intelligence will transform customer service interactions as a collaborative partner of #customerservice agents. #AI #customerexperience #CX #customersupport #TheUncommonBPO #PuttingPeopleFirst #GlowTouchRecommends https://hubs.ly/Q02rT5kV0
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Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
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Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
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Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
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Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
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Marketing Manager with more than 15 years of marketing, communications and sales experience
Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
-
Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
-
Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
-
Financial services leaders are balancing human and AI customer interactions. Read the 2023 KPMG U.S. Customer Experience Excellence report to see profiles of four financial services companies that are scoring points in customer approval. #FinancialServices #AI #CX
Find balance between AI and the human touch for Financial Services customers
Create📝Publish🗞️Amplify📣 TechInfluencer, Analyst, Content Creator w/550K Social Media followers, Deep Expertise in Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber 🏥 DigitalHealth. TwitterX @evankirstel
1moIt's crucial to ensure these tools are intuitive, reliable, and capable of resolving issues effectively. Looking forward to the insights from the webinar! #CustomerExperience #DigitalTransformation