Doconomy’s Post

Thank you to everyone who joined us for our webinar, "Connecting customers’ financial needs with sustainable behavior", with Stina Söderqvist, Ph.d. (Head of Product Science) and Gisela Norman (Impact Manager). We had an incredible turnout and an inspiring discussion on integrating sustainability into financial wellbeing. For those who couldn’t attend, the webinar recording is now available! Don’t miss out on the valuable insights shared during the session, register below to access the full recording. Webinar Highlights: - Understanding sustainable development in a financial context - Evaluating the role of banks in driving sustainable practices - Enhancing customer engagement and loyalty through sustainable solutions #Doconomy #Webinar #FinancialWellbeing #SustainableFinance #CustomerEngagement #BankingInnovation

Hi All! Please consider this webinar on September 14th for Structuring Your Digital Journey. Whether your bank or credit union is thinking about your digital journey, has already started, or has been on it for a while — the landscape is constantly changing. Having a plan and structure for your digital journey from the beginning can help enhance your ability to implement positive change within your organization — improving efficiency along with customer and member experiences.

In today's digital landscape, the transition towards paperless processes is becoming increasingly common, and for good reason. The benefits of receiving financial information electronically can enhance your financial experience and contribute to a more sustainable planet. Read more at https://lnkd.in/dXaSRTMJ #estatements #firstpacbank #communitybank

Read our latest blog ‘Inclusive Product Design: In search of a fairer, cleaner financial world’. The inclusion of multiple perspectives in product design is essential to create accessible and inclusive offerings. Banks should feel empowered to challenge themselves to ensure they are keeping their customers’ best interests at heart. How can financial institutions create and design ethical products that meet the financial needs of their customers in today’s new world? Are banks and regulators doing enough when it comes to inclusive design? Read the full blog here: https://bit.ly/46jy7Zn #fairerfinancialworld #greenfinance #blog

The future of CX in financial services

Tomorrow we are partnering with American Banker for a webinar on the Future of CX in Financial Services. In a year of rate hikes, CX is THE competitive differentiator Banks are using to separate themselves. Looking forward to this one.

🏦 The pressure on banks to modernize their technology, reduce costs, increase agility, and deliver better customer experiences is increasing daily. Legacy systems are holding them back. ☁ Next-generation solutions can help. But the key questions are: how can they overcome the challenges and risks? How can they ensure their digital transformation projects are successful and profitable? Register now and don’t miss this chance to learn from our experts: https://okt.to/MV5SAm

🚀 Anticipate Transformation at The Banking Scene Conference 2024! As we approach The Banking Scene, we’re gearing up for an insightful panel featuring our very own CEO, Pierre Nemeth, alongside esteemed industry experts, such as Marie Degrand-Guillaud, Cyril Guilloret, Arnaud Jourquin, Danith Valles. The panelists will delve into the topic of “Balancing Effectiveness and Efficiency in Tomorrow's Digital Transformation”. 🔍 Under the guiding principle that “Effective is empathetic by design”, the session will cover the following topics: - Empathetic Design in Digital Transformation - Balancing Efficiency with Empathy - Impact of Empathy on Organizational Culture - Long-Term Benefits of Ethical and Empathetic Approaches 👥 There will be relevant insights and practical knowledge about how empathy and ethics can drive effective decision-making. Highly valuable for leaders and professionals in digital transformation, human resources, customer experience, and corporate strategy. 📌 Save the date, session goes from 11:55 to 12:35! Don’t miss this opportunity to gain a deeper understanding of digital dynamics in finance. Stay tuned for more updates! #SOPIAD #TheBankingScene #DigitalTransformation #BankingInnovation #FinanceConference #TBSCONF24BXL 

In this interview, Krista Griggs, Head of Banking, Financial Services & Insurance at Fujitsu, discusses the importance of measuring employee experience and the role of digital experience monitoring (DEM) in providing valuable data insights for refining the employee experience. Watch the video to learn more about the partnership between Fujitsu and Riverbed: