Dmitry Shevelenko’s Post

In an interesting experiment, the Wall Street Journal put AI chatbots like ChatGPT, Gemini, Copilot, Perplexity, and Claude to the ultimate test - a "blind tasting" by real users. With surprising results. While the tech giants tout their cutting-edge language models, it was the customers who had the final say. Their experiences and preferences ultimately determined which AI assistant truly shined. After all, as the saying goes, "the customer is always right, even when they're rating AIs." 🤖 This blind testing underscores a profound truth: technology innovation is a delicate dance between pushing boundaries and meeting real-world needs. It's not just about the latest algorithms. models or compute power; it's about delivering an experience that resonates with the very people it's meant to serve. So, as we marvel at the rapid advancements in AI, let's not forget the invaluable role of customer feedback. It's a humble reminder that true innovation isn't just about what we can build, but what people actually want and find useful. You can find the Wallstreet Journal's original article "The Great AI Challenge" here: https://lnkd.in/eEhNXzh8 #AI #LLM #GPT #Innovation #humancenteredtechnology #customerexperience

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